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Robert Half Logo Robert Half · IT - Administration

Billing Lead

United States, Buffalo · Job Posted June 15, 2026
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Job Description

Jenny Bour with Robert Half is working with a growing law firm that is seeking an experienced Billing Lead to join their team! This Billing Lead position is well suited for an organized individual who can manage sophisticated invoicing matters, support colleagues with billing questions, and help maintain efficient, compliant processes. The Billing Lead role works closely with attorneys, staff, and clients to promote accurate billing, timely issue resolution, and high service standards.

Job Responsibility

  • Produce, examine, and complete client invoices with a strong focus on accuracy, timeliness, and adherence to firm and client billing requirements
  • Handle advanced billing matters, including adjustments, write-downs, disputed charges, and invoice-related questions that require deeper analysis and resolution
  • Partner with attorneys, legal support teams, and clients to investigate discrepancies, clarify charges, and address billing concerns effectively
  • Offer day-to-day guidance to billing team members on procedures, client requirements, and proper use of billing tools and systems
  • Track billing activity across assigned accounts, identify exceptions, and take prompt action to correct errors or prevent delays
  • Provide operational support for the Billing Manager by assisting with workflow coordination, coverage needs, timesheet-related tasks, and other administrative priorities
  • Maintain billing practices that align with internal policies, client-specific guidelines, and applicable financial standards or regulations
  • Review existing workflows, recommend practical improvements, and help implement more efficient approaches that strengthen billing accuracy and productivity

Requirements

  • At least 5 years of billing experience, including a minimum of 3 years in a legal billing environment preferred
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline preferred
  • Solid knowledge of billing operations, accounting fundamentals, and compliance with client or outside counsel billing guidelines
  • Proficiency with Microsoft Office applications and electronic billing platforms
  • experience with Aderant or comparable accounting software is an advantage
  • Strong communication skills with the ability to explain billing issues clearly and work effectively with internal and external stakeholders
  • Excellent organizational, analytical, and problem-solving abilities, with the capacity to manage multiple deadlines
  • Ability to handle confidential information with discretion while working both independently and collaboratively within a team

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
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