CrawlJobs Logo

Billing Lead

United States, Sacramento · Job Posted January 10, 2026
Apply Position
Job Link Share

Job Description

This contract to hire position involves overseeing billing and collections operations, ensuring efficiency and accuracy in processes, and managing staff performance.

Job Responsibility

  • Manage and oversee all billing and collections activities across departments to ensure timely and accurate processing
  • Provide support and solutions for billing-related challenges, including denial trends and short-pay issues
  • Maintain a thorough understanding of team member responsibilities and collaborate with other departments to address billing-related concerns
  • Coordinate backup support for billing and collections staff during absences or high workload periods
  • Ensure billing software is updated with current reimbursement rates, billing codes, and regulatory requirements
  • Facilitate onboarding for new staff by setting up access to insurance and billing systems
  • Conduct performance evaluations for billing and collections team members, offering constructive feedback and development plans
  • Monitor adherence to standard operating procedures and recommend updates for improved accuracy and efficiency
  • Review and approve staff timecards on a weekly basis
  • Prepare and deliver required management and external billing reports, including hospice aggregate caps and cost report data

Requirements

  • Minimum of 3 years of experience in medical billing and collections, including supervisory roles
  • Expertise in handling medical denials, payer issues, and reimbursement rates
  • Proficiency in using billing software
  • Strong knowledge of Medicare billing and healthcare billing processes
  • Ability to process write-offs and coordinate month-end tasks effectively
  • Familiarity with insurance and billing websites, ensuring proper staff access and use
  • Excellent organizational and time-management skills to oversee multiple tasks and meet deadlines
  • Strong communication and leadership abilities to manage and support a diverse team

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Billing Lead

8 matching positions

Hotel and Travel Billing Lead

Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated success in leading large transactional teams, ideally within a shared service environment
  • Extensive end-to-end expertise in Accounts Receivable and Accounts Payable processes
  • Strong customer-centric approach, with a focus on service excellence and issue resolution
  • Proven ability to manage and influence stakeholders across various levels of the organisation
  • Over five years of accounting experience, gained through a combination of hands-on practice and/or formal qualifications
Job Responsibility
Job Responsibility
  • Lead a team of 3 direct reports and oversee a total of 35 staff within the Billing function
  • Establish and maintain robust controls to ensure accuracy and compliance across billing operations
  • Ensure timely completion of the billing cycle in line with internal deadlines
  • Provide strategic guidance to teams on prioritising and resolving un-invoiced bookings
  • Develop and maintain capacity plans to align resources with operational demand
  • Implement SLA’s and KPI’s to ensure billable costs are invoiced in a timely manner to improve the DSO to positively impact the companies cashflow
  • Support the Head of Financial Transactions to achieve the overall objectives for the Financial Transactions team
  • Partner with the Business Systems team and external vendors to identify and implement process improvements
  • Champion and drive quality customer service and efficiency across the billing function, supporting staff in performance improvement initiatives
  • Handle escalations from high-risk customers, resolving billing queries and complaints professionally
What we offer
What we offer
  • Refer a friend for £1000 bonus which is unlimited
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Duck Creek Technical Lead – Billing

Are you a Duck Creek expert who enjoys solving complex billing challenges and le...
Location
Location
Springfield
Salary
Salary:
Not provided
nlsnow.com Logo
Next Level Solutions ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8+ years of industry experience, including 5+ years working with Duck Creek products
  • Strong expertise in Duck Creek Billing (Author, Express, Server, User Admin, Billing, Billing Integration)
  • Hands-on experience with ManuScript, including inheritance structures and technical design
  • Experience with Duck Creek Skins, APIs, Duck Creek Anywhere, and C# custom business objects
  • Proficiency with REST and SOAP APIs
  • Solid experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)
  • Familiarity with XML or similar programming languages
  • Experience across multiple Duck Creek product versions
  • Strong understanding of SDLC and Agile methodologies
  • Experience using debugging tools such as TraceMonitor, ExampleUtil, Data Tester, and Processing Exceptions
Job Responsibility
Job Responsibility
  • Lead development and support of custom applications using Duck Creek Billing and related tools
  • Collaborate with clients, analysts, architects, and project leaders to interpret and deliver on business requirements
  • Design and develop solutions using ManuScript configuration and Duck Creek toolsets
  • Write and optimize SQL queries to support application functionality
  • Contribute to solution design and planning to align with client technical and functional strategies
  • Take ownership of customer issues and drive them through to resolution
  • Mentor and guide developers across all aspects of the Duck Creek platform
  • Support integrations and services including Billing Services, async queues, and scheduled activities
What we offer
What we offer
  • Competitive salary package with annual bonus
  • Comprehensive and inclusive health benefits
  • Flexible work arrangements (remote or office-based)
  • Opportunities for career advancement and professional development
  • Relaxed work environment with casual dress code
  • Company-sponsored activities and team-building events
  • Paid time off and company holidays
  • Traditional & Roth 401(k) with 5% company match
  • Physical and mental wellness programs
  • Fulltime
Read More
Arrow Right

Order to Cash, Order Management and Billing Lead

We are looking for a strategic and hands-on leader to own and scale the Order Ma...
Location
Location
United States , San Francisco
Salary
Salary:
185000.00 - 205000.00 USD / Year
openai.com Logo
OpenAI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience across Order-to-Cash, Order Management, and Billing Operations within a SaaS, enterprise software, or high-growth technology environment
  • At least 5 years of proven leadership in a managerial role
  • In-depth knowledge of SaaS billing models, including subscription, usage-based, and hybrid structures
  • Hands-on experience with CPQ, ERP, and billing platforms (e.g., Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome)
  • Exceptional communication skills, capable of cross-functional collaboration and efficient resolution of customer issues
  • High detail orientation and a data-driven mindset, skilled in analyzing complex billing scenarios and driving continuous process enhancements
  • A strong understanding of month-end close, reconciliations, and SOX compliance frameworks
  • Demonstrated success driving automation initiatives and system implementations across the OTC cycle
  • Strong problem-solving abilities with a proactive approach
  • Thrive in dynamic environments, demonstrating the ability to navigate ambiguity, solve complex problems, and manage timelines effectively in a fast-paced, ever-evolving setting
Job Responsibility
Job Responsibility
  • Oversee the complete order-to-invoice lifecycle and establish the systems, controls, and workflows needed to ensure accurate, timely, and audit ready billing at scale
  • Embed AI and automation directly into Order Management and Billing workflows to reduce rework, eliminate manual intervention, and proactively identify discrepancies before they become billing or revenue impacting issues
  • Partner cross-functionally with Revenue Systems, Product, Engineering, GTM, Legal, and Deal Desk to ensure quoting, configuration, provisioning, billing, and ERP stay aligned and integrated as new products and pricing models launch
  • Build and enforce controls and segregation of duties, ensuring documentation, approvals, reconciliations, and exception handling are clear, repeatable, and audit ready
  • Lead Order to Cash representation in system implementations and enhancements, defining requirements, validating data flows, and ensuring new capabilities support both current needs and long term scalability
  • Ensure data completeness and accuracy during month end close by validating that all order, pricing, billing, and usage information is fully captured and reconciled before flowing into revenue systems
  • Establish KPIs and performance dashboards that measure billing accuracy, cycle times, automation rates, customer escalations, and overall operational throughput to guide decision-making and prioritization
  • Develop and maintain operational documentation (SOPs, playbooks, runbooks, training pathways) to support consistent execution and scalability
  • Build and lead a high performance team, creating role clarity, mentoring talent, setting accountability mechanisms, and fostering a culture of ownership, transparency, and continuous improvement
What we offer
What we offer
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Fulltime
Read More
Arrow Right

Utility Billing Lead

The Utility Billing Lead is responsible for accurately generating and managing c...
Location
Location
United States , Anchorage
Salary
Salary:
Not provided
tdxcorp.com Logo
TDX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Microsoft Excel, Word, Outlook, and accounting software
  • A four-year college degree in accounting, finance, business economics, or other discipline related to the position's duties (Relevant work experience may be substituted part or all of this requirement)
  • 3+ years of full-charge work experience in account billing, coding, or accounts payables/ receivables
  • Strong attention to detail and accuracy
  • Excellent communication, customer service, and problem-solving skills
  • Ability to prioritize and meet deadlines with minimal supervision
  • Previous work experience with interpreting utility tariffs, statutes, and regulations and applying them to common and uncommon utility situations
Job Responsibility
Job Responsibility
  • Prepare and render accurate customer invoices based on electric meter readings and billing rates
  • Review and verify billing data for accuracy
  • Investigate and resolve billing discrepancies
  • Communicate with customers regarding billing inquiries
  • Collaborate with other departments and utility personnel to ensure billing accuracy
  • Receive and record incoming payments from customers
  • Verify payment details against invoices and customer accounts
  • Post payments to appropriate accounts and prepare daily bank deposits
  • Reconciles bank deposits, preparing and posting adjusting entries to GL accounts when needed
  • Assist with month-end billing reconciliations and closing processes
  • Fulltime
Read More
Arrow Right

Billing lead lob

Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • MBA preferred
  • 8-12 years finance operations or billing management experience
  • at least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
  • Deep knowledge of billing processes, pricing models (fixed-fee, variable, basis points, T&E, complex), and contract terms
  • Strong stakeholder management and client relationship skills
  • Experience managing operations in multi-currency, multi-jurisdictional environment preferred
  • SAP4HANA knowledge preferred
  • Proven track record of operational performance management (SLA compliance, quality improvement, cost efficiency)
  • Financial services or professional services industry experience strongly preferred
Job Responsibility
Job Responsibility
  • Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction
  • Serve as primary operational interface between BMT and LoB Leadership, managing billing execution, escalations, and continuous improvement for central billed invoices
  • Own end-to-end billing performance for a LoB: SLA compliance, error rate, client satisfaction
  • Supervise team leads and billing specialists ensuring workload balance, quality standards, and productivity targets
  • Manage daily/weekly operational planning: workload allocation, quarter-end smoothing, absence coverage
  • Conduct weekly team meetings and monthly performance reviews
  • Escalate operational issues if unresolved at team level
  • Serve as primary operational contact for LoB Leaders on billing matters
  • Attend monthly LoB leadership meetings to review billing performance, escalations, process improvements
  • Coordinate with LoB operations teams on data submission quality, timing, and exception handling
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right

Billing Operations Lead

At Qualia, we've built the leading B2B real estate technology that transforms th...
Location
Location
United States , Austin
Salary
Salary:
Not provided
qualia.com Logo
Qualia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle
  • Direct experience administering or deeply configuring billing platforms, CPQ tools (e.g., Salesforce CPQ, DealHub, Ordway, Zuora, Chargebee), or similar systems
  • An owner's mentality
  • A problem-solving mindset
  • An eye for operations
  • Technical aptitude
  • Project management expertise
  • A drive to execute
  • A minimum of 5 years of progressively increasing responsibility in billing operations, deal desk, revenue operations, or strategic finance/finance ops, with demonstrated experience in platform administration and process optimization
Job Responsibility
Job Responsibility
  • Billing Platform Mastery & Optimization: Own all aspects of our billing platform's configuration, optimization, and expansion
  • Billing Systems Project Management: Lead the stabilization and re-deployment of the billing platform in your first 6-12 months
  • Cross-Functional Partnership & Advisory: Serve as the connective tissue between finance, product, engineering, and GTM teams on all billing-related matters
  • Billing Operations Leadership: Serve as the source of truth for all things billing
What we offer
What we offer
  • Comprehensive health plans
  • A 401k program
  • Commuter benefits
  • Professional development
  • Parental leave
  • A flexible time off policy
  • Robust online onboarding program
  • Biweekly all hands meetings
  • A variety of internal virtual events
Read More
Arrow Right

Lead Medical Billing Specialist

A growing Behavioral Health Company is hiring a Lead Medical Billing Specialist ...
Location
Location
United States , Long Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of medical billing and insurance collections experience
  • Must be well versed with HMO, PPO and Government insurance
Job Responsibility
Job Responsibility
  • EOB review and claims submission
  • Send notices to insurance companies and patients for request for payment
  • Manage elements of specific patient accounts, such as billing and reimbursement
  • Coordinate with numerous working teams to guarantee quality of data and uniformity
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Free online training
Read More
Arrow Right

Billing Team Lead

As the Billing Team Lead, you will help improve Dialpad’s contract reviews and b...
Location
Location
United States , San Ramon
Salary
Salary:
87550.00 - 110725.00 USD / Year
dialpad.com Logo
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in finance, accounting, or a related field
  • 5+ years of experience in order management, billing operations, and process improvement
  • Proficient with NetSuite and billing software (SuiteBilling) and CRM tools (Salesforce), with a demonstrated ability to implement and optimize new systems
  • Excellent communication skills, with the ability to collaborate cross-functionally and resolve customer issues efficiently
  • A good command of GSuite and Microsoft Excel skills
  • Strong analytical skills, attention to detail, exceptional organization and time management skills, and the ability to work autonomously
Job Responsibility
Job Responsibility
  • Support the Senior Manager, Billing and Order Management, in overseeing the billing operation, including the contract/sales order review process, ensuring subscriptions are set up accurately in NetSuite for timely and accurate billing for all customers, including new bookings, renewals, usage-based billing, and ad-hoc charges
  • Collaborate with the Deal Desk, Orders, Sales, FP&A, IT, and Customer Success teams to streamline Order-to-Cash (OTC) processes, improve operational efficiency, and resolve cross-functional issues
  • Analyze and evaluate existing contract review processes under the guidance of the Senior Manager to identify areas for improvement, streamline workflows, and implement best practices for SOX controls
  • Perform reconciliation for AR-related general ledger accounts to ensure data integrity against supporting documents and resolve any discrepancies
  • Develop a deep understanding of the proprietary billing system (CSR) and identify process gaps between CSR and NetSuite to prevent billing discrepancies
  • Conduct monthly billing flux analysis to identify and explain significant fluctuations compared to prior periods and ensure billing completeness
  • Support and streamline the end-to-end billing cycle to ensure 100% adherence to month-end closing schedules, consistently meeting or exceeding corporate financial reporting deadlines
  • Review SFDC Closed Won report on a weekly basis to ensure billing is captured and recorded on time
  • Lead the pre-invoice lifecycle by meticulously auditing client contracts and investigating billing discrepancies to ensure invoices are accurate, compliant, and fully reconciled before distribution
  • Maintain a strong understanding of SaaS billing models, including subscription, usage-based, and hybrid models
What we offer
What we offer
  • Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
  • We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
  • Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success
  • Fulltime
Read More
Arrow Right