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We are looking for a detail-oriented Billing Follow Up Associate to support revenue cycle operations for a healthcare organization in Roseville, California. This Long-term Contract position focuses on reviewing outstanding claims, coordinating with payers and internal teams, and helping secure accurate reimbursement in a timely manner. The ideal candidate is comfortable working within established procedures, managing routine billing follow-up activities, and maintaining strong quality and productivity standards.
Job Responsibility
Investigate outstanding insurance and patient accounts to determine next steps needed for payment resolution
Prepare, correct, and submit claims to government programs, commercial insurers, and other third-party payers
Communicate with patients, payer representatives, and internal departments to gather documentation, clarify billing details, and support appeal activity
Monitor denied, past-due, and unpaid claims, then take appropriate collection or follow-up actions to improve reimbursement outcomes
Process account updates, including approved write-offs and debit or credit adjustments, in accordance with established guidelines
Maintain accurate records of account activity and ensure billing actions are completed within defined procedures and turnaround expectations
Provide administrative and general office support related to billing operations and assigned departmental tasks
Meet established productivity and quality targets while handling routine assignments with consistency and attention to detail
Requirements
High school diploma or equivalent required
associate or technical education is preferred
Previous experience in medical billing, collections, or healthcare revenue cycle support is preferred
Working knowledge of claim review, payer follow-up, reimbursement processes, and account resolution practices
Familiarity with coding updates, billing corrections, appeals support, and adjustment processing is preferred
Ability to follow established procedures, prioritize routine assignments, and work effectively within defined guidelines
Strong written and verbal communication skills for interacting with patients, payers, government agencies, and internal teams
Demonstrated attention to detail with the ability to maintain accuracy, productivity, and quality standards
Must be able to comply with employment eligibility verification requirements and applicable vaccination policies, subject to approved exemptions where allowed
What we offer
Medical, vision, dental, and life and disability insurance