This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented Billing Follow Up Associate to support reimbursement activities for a Contract position based in Clearlake, California. In this role, you will help manage claim follow-up, resolve payment issues, and coordinate with patients, payers, and internal teams to keep accounts moving toward timely resolution. This opportunity is well suited for someone who is organized, comfortable working within established procedures, and committed to accuracy and service.
Job Responsibility
Investigate outstanding insurance and patient accounts to identify barriers to payment and take appropriate follow-up action
Prepare, review, and submit billing claims while verifying that documentation and coding details support accurate reimbursement
Communicate with patients, government programs, and third-party payers to obtain information needed to process claims and resolve denials
Partner with internal departments to gather charge details, clarify account information, and support appeal activity when additional review is required
Monitor unpaid and past-due balances, pursue collection steps within established guidelines, and document account activity thoroughly
Calculate and apply approved write-offs, debit entries, credit adjustments, and other account corrections as needed
Maintain productivity and quality standards by completing assigned work accurately and within expected timelines
Provide general administrative and office support related to billing operations and assist with other duties as assigned
Requirements
High school diploma or equivalent required
an associate degree or technical training is preferred
Previous experience in medical billing, collections, or healthcare revenue cycle support is preferred
Working knowledge of claim processing, payer follow-up, reimbursement practices, and account resolution methods
Familiarity with coding updates, appeals support, and adjustment processes in a medical billing environment
Ability to follow defined procedures, daily direction, and established guidelines while managing routine assignments
Strong attention to detail with the ability to maintain accuracy when reviewing accounts and processing corrections
Effective written and verbal communication skills for interacting with patients, payers, government agencies, and internal teams
Ability to meet performance expectations related to productivity, quality, and timely follow-up