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We are looking for a Billing Coordinator to join our team in Cincinnati, Ohio. In this role, you will provide essential administrative support, ensuring smooth financial operations and exceptional customer service. This is a Contract position requiring a proactive individual with strong organizational skills and attention to detail.
Job Responsibility:
Manage billing processes, including preparing invoices and verifying payment details
Respond to inbound calls and address customer inquiries regarding billing and financial matters
Coordinate scheduling and maintain accurate records to support administrative functions
Assist in customer acquisition efforts by providing clear and thorough communication
Ensure compliance with relevant financial policies and procedures while maintaining accuracy in all transactions
Collaborate with internal teams to resolve billing discrepancies and improve operational efficiency
Provide timely updates and reports to management on billing activities and customer accounts
Maintain confidentiality and safeguard sensitive financial information
Identify opportunities to enhance processes and recommend improvements for better workflow
Requirements:
Proven experience in administrative assistance or a similar role
Strong ability to handle inbound calls and provide excellent customer service
Proficiency in scheduling and managing calendars
Familiarity with billing systems and processes
Solid communication skills with a focus on clarity and professionalism
Detail-oriented with the ability to manage multiple tasks effectively
Knowledge of financial policies and procedures is an advantage
Ability to work collaboratively in a team environment
What we offer:
medical, vision, dental, and life and disability insurance