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Billing Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Charlotte

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking to source candidates with experience similar to our current billing coordinators. Attention to detail and strong orientation skills are essential, particularly when it comes to handling emails and onboarding processes.

Job Responsibility:

  • Serve as an internal liaison between leasing, property management, regional counsel, and third-party lease administration team
  • Review tenant CAM & real estate tax billings
  • Abstract periodic lease notes
  • Manage and track tenant vacancies
  • Respond to internal requests for detailed lease interpretation and supporting calculations
  • Review monthly rent roll with a focus on tenants awaiting rent commencement
  • Notify tenants regarding updates or changes to rent, CAM, real estate tax, and other charges
  • Audit late fee assessments prior to posting
  • Generate quarterly statements and provide due diligence documentation as needed
  • Collect tenant rents and all outstanding charges
  • Lead tenant communications and address account-related inquiries
  • Manage AR pursuits, documentation, and follow-up activities
  • Investigate and resolve any disputed charges (including CAM, real estate tax, utilities, base rent, etc.)
  • Research and apply unapplied cash balances
  • Prepare tenant demand and default notices
  • set up and monitor payment plans
  • Identify and process write-offs
  • refer qualifying tenants for legal collections
  • Oversee the legal collections process with both internal and external counsel
  • Provide regular A/R management reporting

Requirements:

  • Experience similar to current billing coordinators
  • Attention to detail
  • Strong orientation skills
  • Handling emails
  • Onboarding processes
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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