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This is a long-term contract position offering an opportunity to work in a dynamic and fast-paced environment within the insurance industry. In this role, you will focus on premium reconciliation, policy financial monitoring, and building strong relationships with clients and internal teams.
Job Responsibility:
Manage multiple policies and accounts, ensuring accurate premium accounting and billing
Conduct audits on premium payments to identify discrepancies and provide corrective actions
Monitor and communicate policy financial status to both internal teams and external partners
Address past-due accounts, resolve billing discrepancies, and manage payment collections
Serve as a liaison between client services, underwriting, and other departments to resolve premium or billing challenges
Partner with client finance teams to address remittance issues and resolve past-due invoices
Reconcile unapplied premiums and suspense accounts for assigned policies
Provide ongoing billing and premium support, including transitioning members to direct billing when necessary
Assist with account reviews, audits, and action plans to address client concerns and opportunities
Develop and maintain positive relationships with both internal and external stakeholders
Requirements:
Strong customer service skills with the ability to manage client relationships effectively
Proven communication skills, both verbal and written, to interact across departments and with external clients
Experience in operations, billing, and payment processing within the insurance or related industries
Familiarity with financial reconciliation and auditing practices
Ability to analyze and resolve discrepancies with accuracy and attention to detail
Excellent organizational and time management skills to prioritize tasks in a fast-paced environment
Proficiency in using tools and systems for monitoring and managing financial data
Knowledge of insurance policies and premium management processes is highly desirable
What we offer:
medical, vision, dental, and life and disability insurance