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Billing Coordinator

United States, Woburn 24.00 - 26.00 USD / Hour · Job Posted May 30, 2026
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Job Description

We are currently seeking candidates for a Billing Coordinator position with a leading telecommunications company located in Woburn, MA. This role will support the Service Delivery organization's Services Operations team and will be responsible for reviewing, validating, and processing customer and vendor purchase orders (POs), while ensuring accurate financial tracking, billing, and compliance with internal policies and contractual requirements. The ideal candidate will have 0-1 years of accounting, billing, or general office experience within a professional services environment, along with strong organizational skills and attention to detail.

Job Responsibility

  • Review, validate, and process customer and vendor purchase order requests, ensuring financial accuracy and compliance with company policies and guidelines
  • Manage the full lifecycle of customer and vendor POs, including tracking statuses, processing extensions, cancellations, and closures, and maintaining accurate documentation and records
  • Serve as the primary point of contact for customer and vendor inquiries related to purchase orders, billing, and financial processing
  • Identify, troubleshoot, and resolve PO discrepancies and exceptions, escalating issues as needed and partnering with internal stakeholders to ensure timely resolution
  • Review and reconcile pass-through costs, invoices, fees, credits, and other financial data to ensure accurate billing and compliance with contractual requirements
  • Support project setup activities, fee validations, accounts receivable functions, and Oracle budget tracking initiatives
  • Collaborate with cross-functional teams to establish and maintain best practices, standardized procedures, and adherence to company policies across cost and revenue administration processes
  • Contribute to continuous process improvement efforts focused on enhancing operational efficiency, accuracy, and overall customer experience
  • Deliver exceptional internal and external customer service while fostering strong working relationships across teams and departments

Requirements

  • Bachelor's degree in Business, Finance, Administration, or a related field required
  • 0–1 years of experience in operations, financial processing, purchase order administration, or a related field
  • Proficiency with Oracle and Microsoft Office Suite required
  • Prior experience with purchase order management, invoicing, billing, or financial operations preferred
  • Strong written and verbal communication skills
  • Excellent analytical and problem-solving abilities, with a proactive and customer-focused approach
  • High level of attention to detail and ability to accurately validate and reconcile financial data
  • Strong organizational, time management, and project coordination skills, with the ability to manage multiple priorities and deadlines effectively
  • Ability to collaborate professionally with employees across various levels, teams, and functional areas

Nice to have

Prior experience with purchase order management, invoicing, billing, or financial operations preferred

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