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Robert Half has partnered with a thriving manufacturing firm on their search for an experienced Billing & Collections Supervisor who can handle a high volume of accounts.
Job Responsibility:
Identify and monitor overdue payments
Process credit memos
Report collection activity
Arrange debt payoffs
Review trial balances
Recommend accounts for escalation
Prepare and distribute collection status reports
Resolve billing and customer credit issues
Process payments and refunds
Update account records
Provide assistance where collection efforts are needed
Create and maintain credit history records
Assist with administrative activities
Document daily collection activity
Submit write off request as needed
Complete collection effort calls
Identify delinquent accounts
Perform payment reconciliations
Assist customer service department
Develop and schedule payment plans
Requirements:
Bachelors degree in Accounting/Finance/Business Administration
2+ years of B2B Collections experience
Proficient in Microsoft Office Suite (Excel)
Strong understanding of accounting software
Excellent multi-tasking skills
Strong negotiation skills
Excellent communication skills
Ability to handle sensitive and confidential information professionally
What we offer:
Medical, vision, dental, and life and disability insurance