Billing & Collections Supervisor Job at Robert Half (Willingboro)

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Collections Supervisor

We are looking for an experienced Collections Supervisor to lead commercial cred...

Location

United States , Hot Springs National Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supervising commercial collections and credit operations in a business-to-business environment
Strong knowledge of commercial credit practices, collections procedures, and account risk evaluation
Ability to approve credit based on financial information, payment history, and established guidelines
Proficiency in Microsoft Excel for reporting, analysis, and account tracking
Demonstrated success managing collection workflows and improving receivables performance
Strong communication and negotiation skills with the ability to handle sensitive account discussions professionally
Excellent organizational skills with the ability to manage multiple priorities and follow through on deadlines

Job Responsibility

Oversee day-to-day commercial collections operations and ensure past-due accounts are addressed in a timely and effective manner
Review customer accounts to assess payment trends, identify risk, and recommend appropriate collection strategies
Support and approve credit decisions in alignment with established policies and business objectives
Monitor aging reports and collection metrics to prioritize workload and improve cash flow results
Use Microsoft Excel to analyze account data, prepare reports, and track team performance against key targets
Partner with internal stakeholders and customers to resolve billing concerns, payment disputes, and credit-related issues
Provide guidance to collection staff, promote consistent processes, and help maintain a high standard of account management
Maintain accurate documentation of collection activity, credit evaluations, and account status updates

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Billing Supervisor

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of billing experience in a high-volume, fast-paced setting, with industry-related experience preferred
2 or more years of experience leading, supervising, or guiding a billing team
Working knowledge of medical billing, billing operations, collections, and payment processing practices
Strong Excel and Microsoft Office skills, with confidence handling reports, reconciliations, and data-heavy tasks
Excellent attention to detail and the ability to manage complex calculations and accuracy-sensitive workflows
Effective written and verbal communication skills, including the ability to handle escalations and interact professionally with clients
Associate degree or equivalent practical experience preferred
Familiarity with provider network or healthcare-related billing environments is a plus

Job Responsibility

Direct daily billing activity by assigning invoice workloads across the team and adjusting priorities to keep processing timely and balanced
Track key operational indicators such as invoice volume, turnaround performance, rejection patterns, and error trends, then take action to remove bottlenecks
Evaluate and authorize complicated or exception-based invoices before release, ensuring documentation, accuracy, and client requirements are met
Act as the primary escalation resource for billing disputes, incomplete records, payment questions, and client-facing invoice concerns
Supervise offshore billing support and provide ongoing coaching to Billing Specialists to strengthen accuracy, reporting quality, and issue resolution
Record and upload incoming payments each day, while overseeing batch submission activity and maintaining appropriate operational controls
Support month-end close by preparing billing reports for leadership, maintaining audit-ready documentation, and monitoring backlog reduction efforts
Conduct routine quality reviews of completed billing work, document findings, and implement corrective actions to reinforce compliance and reduce recurring mistakes
Lead team development through onboarding, training, regular one-on-one meetings, performance feedback, and coordination of scheduling and attendance
Participate in client discussions as a billing subject matter expert and recommend process improvements based on productivity and workflow trends

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Collections Supervisor

We are looking for an experienced Collections Supervisor to lead accounts receiv...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3 to 5 years of collections experience, including at least 1 to 2 years in a lead or supervisory capacity
Strong background in accounts receivable and B2B collections environments
Knowledge of collection procedures, account reconciliation practices, and credit policy administration
Experience creating, tracking, and interpreting KPIs and other performance metrics
Proficiency with collections systems and Microsoft Office, with strong Excel capabilities
Familiarity with Sage Intacct is preferred
Excellent leadership, communication, analytical, and problem-solving skills
Ability to manage confidential information with discretion and professionalism

Job Responsibility

Lead the daily workflow of the collections team, ensuring overdue balances are addressed promptly and consistently
Maintain ownership of a select group of critical or complicated accounts while supporting broader team collection efforts
Establish meaningful performance measures and use reporting to monitor productivity, recovery results, and customer outreach activity
Define individual expectations for team members, review progress regularly, and provide constructive feedback to improve results
Train and mentor staff on effective collection approaches, clear communication, and sound negotiation practices
Oversee collection activity to ensure alignment with company policies, credit guidelines, and applicable regulatory standards
Handle escalated account concerns and customer disputes with urgency and sound judgment
Partner with internal teams to resolve billing, payment, and account issues that affect collections performance
Prepare recurring summaries on aging, team effectiveness, and collection trends for leadership review
Identify operational improvements that streamline workflows and strengthen cash recovery outcomes

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Credit Collections Supervisor Manager

We are looking for an experienced Credit/Collections Supervisor/Manager to lead ...

Location

United States , Lancaster

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Business, or a related field is required
At least 5 years of experience in collections and team management
Proficiency in NetSuite or similar accounting software is essential
Strong customer service and conflict resolution skills, with the ability to handle sensitive matters professionally
Excellent organizational skills, with a focus on accuracy and timely communication
Ability to multitask effectively, adapt to dynamic priorities, and work under pressure
Commitment to maintaining confidentiality and ethical conduct in all aspects of the role
A valid driver’s license with the ability to travel as needed

Job Responsibility

Supervise and mentor the accounts receivable team, providing guidance, training, and performance evaluations to ensure team success
Oversee the entire collections process, including account assessments, outbound communication, resolving billing disputes, and processing credits or adjustments in a timely and detail-oriented manner
Maintain precise and up-to-date records by documenting all collection activities and monitoring reports within the accounting system
Collaborate with internal and external stakeholders by preparing correspondence, generating detailed reports, and delivering presentations as needed
Analyze accounts to identify delinquency trends and report findings to management with actionable recommendations
Ensure compliance with company policies and confidentiality standards when handling sensitive financial data
Develop and implement strategies to improve collection efficiency and client satisfaction
Address escalated client concerns and work to maintain positive relationships
Perform additional duties and projects as assigned to support departmental goals

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Billing Supervisor

Responsible for the checking and accuracy of all billing statements prepared by ...

Location

Egypt , Kattamya

Salary:

Not provided

As-Salam International Hospital

Expiration Date

Until further notice

Requirements

Bachelor degree in Accounting is a must
3-5 previous front office and admission experience

Job Responsibility

Assigns Billing Officers for collection of relevant documents from various reception counters
Assigns the responsibilities of billing company accounts to each Billing Officer
Fully responsible for monitoring daily billing work done by Billing Officers by checking and ensuring billing statements and completeness of required attachments
Shares the loads of daily and monthly billing work to hit billing target dates
Coordinates and reminds Billing Officers of the documents crucial for them to finalize
Monitors daily submission of Daily Billing Reports per Billing Officer
Endorses the invoices to Account

Billing Supervisor

The Billing Supervisor will play a critical role in overseeing the daily operati...

Location

United States

Salary:

68000.00 - 85000.00 USD / Year

Equip Health

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Associate’s or Bachelor’s degree strongly preferred
Minimum of 5 years of billing experience, including at least 3 years in a supervisory role
Proven experience in leading, training, and supporting team members in a healthcare billing environment
Proficient knowledge of healthcare revenue cycle, charge entry processes and billing requirements
expertise in Behavioral Health strongly preferred
Strong understanding of payer guidelines, and insurance claims workflows, including denials and resubmissions
Excellent verbal and written communication skills
ability to coordinate with cross-functional departments and relay clear guidance to team members
Strong attention to detail, time management, and problem-solving skills, with the ability to prioritize and delegate tasks effectively

Job Responsibility

Supervise and mentor a team of denial follow-up specialists to ensure timely and accurate resolution of insurance claim denials
Oversee daily denial worklists to ensure prompt follow-up within payer filing deadlines
Generate and analyze denial reports (aging, write-offs, recovery rates, etc.)
Serve as the primary point of contact for follow-up workflow questions, providing guidance and resolution support to team members with escalations
Collaborate closely with the Billing Manager to monitor key performance metrics and assist in meeting department goals and targets
Ensure proper training, onboarding, ongoing development, and timely feedback, performance evaluations, and coaching for Billing Specialists to maintain high accuracy, productivity, and support professional growth and accountability
Monitor daily follow-up workflows for completeness and accuracy, identifying trends, inconsistencies, or bottlenecks and implementing corrective actions as needed
Maintain a working knowledge of the full Revenue Cycle Management (RCM) process, including patient registration, insurance verification, coding, billing, and collections
Analyze insurance claim denials related to charge entry or billing errors
develop and implement strategies to minimize recurring denials

What we offer

Flex PTO (3-5 wks/year recommended) + 11 paid company holidays
Generous parental leave
Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families
Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance
Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources
Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more
401(k) retirement plan

Fulltime

Supervisor Billing Operations

Supervises the assigned functional area of patient accounting operations with th...

Location

United States , Charlotte

Salary:

28.55 - 42.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma
Typically requires 3 - 5 years of experience in Healthcare Billing Experience: 3 to 5 years of experience in patient accounts, medical billing or collections within a healthcare setting and with billing procedures for various types of payers, including private insurance, Medicare, Medicaid and self-pay patients
Supervisory Experience: 3 to 5 years’ experience of supervisory experience in a billing or accounts receivable department with a proven ability to manage a team including training, mentoring, and performance management
Experience with healthcare regulations, such as HIPPA, and understanding compliance requirements in billing and collections
Hands-experience with patient billing software and electronic health records (EHR) systems
PC skills in Microsoft Word, Excel, PowerPoint, and Teams
Previous experience leading a patient accounting team
Strong oral and written communication skills to train and supervise staff and to communicate effectively and collaboratively with other department supervisors, external organizations, and top management
Ability to effectively address difficult and controversial issues
Excellent organizational, analytical, and problem-solving skills

Job Responsibility

Supervises the assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets
Responsible for operating within budget limitations and authorized staffing levels
Assesses employee training needs and coordinates with the training department to ensure appropriate development
Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality
Ensures compliance with all federal, state, and local regulations regarding billing and collections and maintains up-to-date knowledge of changes in healthcare billing regulations and implements necessary changes within the department
Functions as a liaison with providers, external departments related to the revenue cycle and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt expenses
Initiates and implements improvements to billing systems, including and pursuing and developing improved collection techniques or cash applications within the confines of federal and state collection laws and third-party payer requirements with respect to health coverage and reimbursement
Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency and performance
Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members
Performs human resources responsibilities for staff which includes coaching on performance, completing performance reviews and overall team member morale and engagement

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Collections Supervisor

The Collections Supervisor will be responsible for assisting with overseeing the...

Location

United States , Pennsauken

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of B2B collections experience
1+ years of supervisory experience
Intermediate Microsoft Excel knowledge
Proven knowledge of ERP systems
Strong analytical and problem-solving skills
Excellent negotiation skills
Ability to thrive in a fast-paced environment
Preferably a Bachelors degree in Accounting/Finance/Business Administration

Job Responsibility

Oversee daily credit and collection activities
Create departmental collection goals
Direct collection efforts on delinquent accounts
Verify customer payments
Resolve complex or escalated collection issues
Negotiate payment terms and payment schedules
Develop and implement collection procedures and policies to improve efficiency
Recommend and implement process improvement to enhance collection effectiveness
Maintain customer accounts
Monitor credit operations

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits
Free online training

Fulltime

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Billing & Collections Supervisor

Job Description

Job Responsibility

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What we offer

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