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We are looking for a detail-oriented Billing Clerk to support billing operations for a utilities and infrastructure environment in Concord, New Hampshire. This Long-term Contract opportunity is ideal for someone who is comfortable working with high-volume billing data, preparing accurate statements, and maintaining organized financial records. The role requires strong accuracy, sound judgment when handling collections-related tasks, and confidence using computerized billing tools and Excel in a fast-paced setting.
Job Responsibility
Process billing transactions accurately and on schedule, ensuring customer accounts are updated with complete and correct information
Prepare and review billing statements, verifying charges, account details, and supporting documentation before distribution
Maintain billing records within the computerized billing system and enter data with a high level of accuracy
Assist with collection-related activities by tracking outstanding balances, documenting account status, and supporting follow-up efforts
Reconcile billing information, research discrepancies, and resolve routine issues by coordinating with internal teams as needed
Use Microsoft Excel to organize billing data, update reports, and support account analysis
Monitor account activity for irregularities and escalate concerns when billing information appears incomplete or inconsistent
Requirements
At least 1 year of experience in billing, invoicing, accounts support, or a related administrative function
Working knowledge of billing processes, including statement preparation and payment or collection follow-up
Experience using a billing system or other computerized financial platform in a work setting
Proficiency in Microsoft Excel for data entry, tracking, and basic reporting tasks
Strong attention to detail with the ability to manage repetitive work accurately
Effective organizational and time management skills in a deadline-driven environment
Clear written and verbal communication skills for handling account-related questions and documentation
What we offer
Medical, vision, dental, and life and disability insurance