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We are looking for a detail-oriented Billing Clerk to join our team in Spring, Texas in a Long-term Contract position. This role supports a specialized billing function and offers the opportunity to work closely with customer invoicing processes, internal business partners, and external client portals in a high-volume environment. The ideal candidate will bring strong accuracy, sound judgment, and the ability to learn complex billing requirements while contributing to smooth day-to-day operations in a hybrid work setting.
Job Responsibility
Create and submit customer invoices with a high level of accuracy, ensuring charges match contractual terms, pricing agreements, and supporting records
Manage billing activity within customer-facing platforms such as OpenInvoice, Coupa, Ariba, and related internal systems used to track invoice status and documentation
Investigate invoice exceptions by reviewing pricing, quantities, purchase order details, tax treatment, and other discrepancies, then coordinate with internal teams to resolve them promptly
Respond to customer billing inquiries professionally and provide updates related to invoice corrections, purchase order revisions, and account-specific requirements
Maintain organized and complete billing records to support reporting, audit readiness, and compliance with company procedures and customer expectations
Partner with sales, account management, and accounting teams to confirm order details, validate billable information, and address adjustments tied to accounts receivable activity
Apply working knowledge of sales tax requirements to help ensure invoices are processed correctly and in line with applicable rules
Provide additional support on administrative tasks and special projects as needed, particularly in areas connected to billing operations and related financial processes
Requirements
Prior experience in billing, invoicing, accounts receivable, or a closely related administrative support function
Working knowledge of customer invoicing portals, including platforms such as OpenInvoice, Coupa, or Ariba
Understanding of sales tax concepts and the ability to apply them within invoicing activities
Strong attention to detail with the ability to identify errors, reconcile discrepancies, and maintain accurate records
Effective written and verbal communication skills for interacting with customers and cross-functional internal teams
Comfort working with billing systems, accounting tools, and computerized financial records in a fast-paced environment
Ability to manage multiple priorities, learn specialized processes quickly, and adapt to shifting business needs