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We are looking for a motivated Billing Clerk to join a dynamic and fast-paced team in Downers Grove, Illinois. This contract position is ideal for individuals eager to develop their skills in accounts receivable and billing processes with hands-on experience. The role requires working onsite and involves generating and processing invoices while maintaining accuracy and customer communication.
Job Responsibility:
Generate and process invoices daily using QuickBooks Online, ensuring accuracy and attention to detail
Manage complex billing scenarios by analyzing invoice details based on services provided and shipping costs
Communicate with customers regularly to clarify billing details, preauthorize credit card payments, and resolve failed transactions
Maintain organized records of billing activities and ensure timely completion of month-end invoicing
Collaborate with team members to address billing discrepancies and provide solutions
Adapt to a highly transactional work environment while meeting deadlines and maintaining efficiency
Perform light administrative tasks and assist with logistics or returns as needed
Ensure compliance with company policies and procedures in all billing activities
Provide exceptional customer service by addressing inquiries professionally and promptly
Contribute to process improvements and suggest enhancements to streamline billing operations
Requirements:
Entry-level position
no prior accounting experience required
Familiarity with QuickBooks Online or QuickBooks Desktop is strongly preferred
Strong attention to detail and ability to manage complex billing processes
Comfortable interacting with customers and handling billing-related inquiries
Proficient in Microsoft Excel and CRM systems
Ability to think critically and adapt to non-routine billing scenarios
Detail-oriented approach with a positive and reliable attitude
Must be able to work onsite in a collaborative team environment