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The Billing Clerk is responsible for compiling data, validating information, and preparing accurate invoices and billing reports. This role operates in a fast-paced environment with multiple moving parts across platforms such as Outlook, Microsoft Teams, and Oracle. The ideal candidate brings strong critical thinking skills, a proactive mindset, and the ability to research and resolve discrepancies independently while collaborating cross-functionally.
Job Responsibility:
Process invoices, adjustments, and corrections on a daily basis using shipping manifests and supporting documentation
Review and validate billing data to ensure accuracy, completeness, and compliance with internal procedures
Investigate and resolve discrepancies by conducting research across systems and coordinating with internal teams
Prepare and distribute monthly reporting packages for utility locations and other business units
Communicate effectively with shipping, customer service, and plant personnel to ensure alignment on billing details
Utilize platforms such as Outlook, Microsoft Teams, and Oracle to manage workflow, communication, and data tracking
Maintain organized records and documentation for audit and reporting purposes
Identify process inefficiencies and take initiative to recommend improvements
Requirements:
Basic understanding of math and accounting principles
Strong attention to detail with a high level of accuracy
Demonstrated critical thinking and problem-solving skills, with the ability to navigate and prioritize multiple moving parts
Ability to research issues independently and take initiative to drive resolution
Strong organizational and time management skills in a deadline-driven environment
Clear and professional communication skills, both written and verbal
Ability to collaborate effectively across teams and departments
Proficient in Microsoft Office, especially Excel (pivot tables, VLOOKUPs)
Experience working in ERP systems (Oracle preferred) and communication tools such as Microsoft Teams and Outlook
Customer-service oriented mindset with a focus on responsiveness and follow-through
What we offer:
Medical, vision, dental, and life and disability insurance