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We are looking for a detail-oriented Billing Clerk to join a collaborative billing team in Phoenix. This Long-term Contract position supports high-volume invoicing and accounts receivable activities, with a hybrid Monday through Friday schedule that includes on-site work Monday through Thursday and remote work on Fridays. The role begins with a two- to four-week on-site training period and offers hands-on experience reviewing account activity, preparing invoices, and helping maintain billing accuracy for customers.
Job Responsibility:
Support the preparation and issuance of customer invoices by gathering and organizing billing information accurately and on time.
Examine customer accounts and transaction details to confirm charges are complete, correct, and ready for invoicing.
Perform data checks to identify inconsistencies, investigate unusual items, and help prevent billing errors before invoices are released.
Assist with validating revenue-related information and escalate questions to senior team members when additional review is needed.
Prepare manual invoices and make updates to billing documents when standard processing does not apply.
Research customer billing concerns and contribute to timely resolution of account issues, adjustments, and refund requests.
Help review and address customer credit balances by following established procedures and coordinating with the broader team.
Maintain compliance with required financial controls and support billing tasks related to landfill and transfer station accounts as needed.
Requirements:
High school diploma or equivalent required.
At least one year of experience in billing, accounts receivable, accounting, finance, or a related business function
equivalent internal industry experience may also be considered.
Working knowledge of Microsoft Office applications, with particular strength in Excel and general Windows-based computer use.
Strong data entry and ten-key skills with consistent attention to detail and accuracy.
Ability to solve problems quickly, manage multiple priorities, and meet deadlines in a fast-paced environment.
Clear written and verbal communication skills with the ability to work effectively with customers and coworkers.
Demonstrated organizational skills and the ability to maintain productive working relationships under time-sensitive conditions.