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We are looking for a detail-oriented Billing Clerk to join our team in Wixom, Michigan. In this Contract to permanent position, you will be responsible for managing invoicing processes, addressing customer billing inquiries, and supporting collections efforts. To excel in this role, you should possess strong organizational skills, keen attention to detail, and an attentive demeanor.
Job Responsibility:
Prepare, issue, and organize invoices efficiently and accurately
Manage customer invoicing portals to ensure timely processing and updates
Address and resolve client billing discrepancies and inquiries with a courteous approach
Apply cash collections and process credit card transactions as needed
Research and resolve billing discrepancies by reviewing invoices, sales receipts, and deposit records
Collaborate with the sales team to address cost and margin issues
Assist management and accounting teams with various billing-related tasks
Maintain accurate financial records using accounting software
Support customer collection efforts to ensure timely payments
Handle sensitive and confidential billing information with discretion
Requirements:
At least 1-2 years of experience in billing or customer service roles
Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint
Strong data entry skills with a high degree of accuracy and attention to detail
Ability to prioritize tasks effectively and manage time efficiently
Availability to work occasional evenings, holidays, and weekends
Comfortable working in an office environment with occasional light lifting (20-25 lbs.)
Strong communication skills and a detail-oriented approach when interacting with clients
Familiarity with computerized billing systems and administrative processes