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The Billing Clerk is responsible for preparing and processing accurate billing statements for municipal utility customers. This role involves coordinating with municipalities, maintaining billing records, and ensuring timely invoicing and payment tracking for utility services.
Job Responsibility
Generate and process periodic invoices for municipal utility services
Verify service usage and account information with internal records and municipal contacts
Maintain accurate billing records, payment histories, and account files
Resolve billing discrepancies and respond to inquiries from municipalities and utility clients
Post payments and reconcile accounts receivable records
Assist in the preparation of financial reports related to utility billing and collections
Communicate regularly with municipal representatives regarding billing status, delinquent accounts, and adjustments
Ensure compliance with company policies, regulatory standards, and municipal contracts
Support month-end and year-end closing activities related to billing
Requirements
Previous experience in utility billing, accounts receivable, or municipal finance preferred
Proficiency in billing/accounting software and Microsoft Office Suite
Strong organizational and communication skills
High attention to detail and ability to manage competing deadlines
Ability to work independently and as part of a team
Previous experience in billing, accounts receivable, utility services, or municipal finance is preferred
Proficiency with computerized billing platforms and Microsoft Office applications
Strong attention to detail with the ability to produce accurate work in a deadline-driven setting
Effective written and verbal communication skills for working with municipalities and utility customers
Solid organizational skills with the ability to manage multiple priorities efficiently
Ability to work independently while also collaborating effectively with a broader team
Familiarity with billing statements, payment collection processes, and account reconciliation practices