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We are looking for a detail-oriented Billing Clerk to support municipal finance operations in Arlington, Washington. This Contract position focuses on utility billing, account reconciliation, payment processing, and customer-facing financial support within a government environment. The ideal candidate brings strong billing and cash handling experience, communicates effectively with staff and residents, and can manage multiple priorities with accuracy and professionalism.
Job Responsibility
Review incoming financial and account data for completeness, secure required approvals and coding, and enter transactions accurately into the billing and accounting system
Reconcile invoices, statements, and account activity by building and maintaining spreadsheets that support balanced records and clear reporting
Provide department leaders and staff with budget details, account updates, and other financial information needed for daily operations and decision-making
Research financial trends and account activity to support special reporting needs, statistical analysis, and project-based assignments
Monitor tax and fee payments, including recurring municipal charges, confirm calculation accuracy, and follow up on overdue balances when necessary
Manage monthly billing for water, sewer, and stormwater services, including service start and stop requests and related account updates
Administer payment plans, reduced-rate applications, refunds, adjustments, and write-offs in alignment with city policies and billing guidelines
Prepare meter reading files and route reports, coordinate shutoff activity and delinquency notices with public works, and maintain monthly billing documentation while serving as backup for related billing tasks
Process miscellaneous billings and track outgoing payments, while using Caselle ERP to post payments and maintain accurate account records
Requirements
At least 2 years of experience in billing, accounts payable, finance support, or a related clerical accounting role
Background in customer service with the ability to assist the public and internal staff in a detail-oriented and responsive manner
Hands-on experience handling cash, processing payments, and maintaining accurate transaction records
Working knowledge of billing collections, billing statements, and account follow-up procedures
Ability to use spreadsheet and accounting tools to reconcile accounts, analyze data, and prepare reports
Experience working with ERP or financial software
familiarity with Caselle ERP is preferred
Strong organizational skills with the ability to manage multiple tasks, deadlines, and changing priorities in a municipal or government setting
Nice to have
Experience working with Caselle ERP
What we offer
Medical, vision, dental, life and disability insurance