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As a billing clerk, you will be responsible for processing bills, preparing journal entries of adjustments to billings, communicating with customers regarding billing adjustments.
Job Responsibility:
Generate and prepare invoices for products or services rendered to customers
Ensure that invoices are accurate, complete, and comply with company policies and customer agreements
Enter billing information into the accounting or billing system accurately
Verify and cross-check details such as product or service descriptions, quantities, and pricing
Communicate with customers regarding billing inquiries, discrepancies, and overdue payments
Provide excellent customer service by addressing customer concerns related to billing
Record and process customer payments, including checks, credit card payments, and electronic transfers
Reconcile payments received with the corresponding invoices
Maintain organized and detailed records of customer transactions and billing activities
Ensure proper documentation of billing-related communications and resolutions
Generate and distribute periodic statements to customers
Include relevant details such as outstanding balances, due dates, and payment instructions
Requirements:
Must have excellent data entry skills and attention to detail
Must have at least 1+ years of billing experience
Must have excellent customer service skills when speaking to clients and customers about their billing and invoicing questions