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A well-established public utility organization in the McMurray area is seeking a detail-oriented Billing Clerk to join their team on a temp-to-hire basis. This role is ideal for someone with strong math skills, customer service experience, and a solid office background who enjoys working in a structured, process-driven environment.
Job Responsibility
Process and manage customer billing for utility services accurately and timely
Accept and post payments received via mail (checks), in-person transactions, and electronic methods
Apply payments within the accounting/billing system and ensure proper reconciliation
Respond to customer inquiries regarding billing, payments, and account details
Provide professional, courteous service when assisting customers in person or over the phone
Maintain accurate records and documentation of transactions
Assist with general administrative and clerical tasks as needed
Requirements
Strong math and numerical accuracy skills
Prior office or administrative experience required
Experience handling payments, billing, or accounts receivable preferred
Customer service skills with the ability to communicate clearly and professionally
Proficiency with basic computer systems and data entry
High attention to detail and organizational skills