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We are looking for a detail-oriented Office Specialist to join our team. This role is ideal for someone who excels in data entry, invoicing, and customer service within a collaborative and supportive workplace. As part of a family-owned business, you will contribute to maintaining smooth billing operations while engaging with clients professionally.
Job Responsibility:
Process and manage customer invoices with accuracy and attention to detail
Enter billing data into company systems efficiently to maintain reliable records
Provide excellent customer service by addressing inquiries and resolving billing concerns
Collaborate with team members to ensure timely and accurate invoicing
Verify and reconcile billing information to ensure compliance with company policies
Assist with generating reports on billing activities and account statuses
Maintain organized and accessible records of all transactions
Communicate with customers to clarify invoice details and payment terms
Support the team in improving billing processes and workflows
Requirements:
Proven experience in data entry or billing-related roles
Strong attention to detail and accuracy in processing invoices
Excellent customer service skills with the ability to address client concerns effectively
Proficiency in using billing software and Microsoft Office applications
Ability to work both independently and collaboratively in a team environment
Familiarity with basic accounting principles is preferred
Strong organizational skills to manage multiple tasks and deadlines
Effective verbal and written communication skills
Nice to have:
Familiarity with basic accounting principles is preferred