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Robert Half Logo Robert Half · IT - Administration

Billing Clerk

United States, Oakland · Job Posted July 03, 2026
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Job Description

We are looking for a highly organized Billing Clerk to join a Contract assignment supporting service operations in Oakland, California. In this role, you will help keep billing activities accurate and on schedule by connecting customer purchase orders, service records, and job details within the company’s accounting process. This position works closely with operations, field teams, customers, and accounting to reduce delays, maintain clean documentation, and support timely invoicing.

Job Responsibility

  • Obtain and monitor customer purchase orders for service visits, inspections, installations, and repair activities
  • Compare scheduled assignments and completed work against customer authorization details to confirm billing readiness
  • Partner with dispatch staff, project leaders, technicians, and clients to correct incomplete or inaccurate purchase order information
  • Enter customer, job, and billing data into the billing system with a high level of accuracy and timeliness
  • Review work orders, service documentation, and job records to ensure they meet customer invoicing requirements
  • Maintain well-organized files for purchase orders, invoices, service records, and related account documentation
  • Communicate with customers as needed to request supporting billing information and provide updates tied to job status
  • Assist accounting by preparing complete and accurate billing records so invoices can be issued without unnecessary delay
  • Track open jobs and follow up on missing approvals or outstanding purchase orders that could slow the billing cycle
  • Investigate billing issues by reviewing schedules, service history, and account details to help resolve discrepancies

Requirements

  • At least 2 years of experience in billing, dispatch coordination, accounting support, or a related administrative function
  • Background working in a service-driven industry such as fire alarm, construction, security, low-voltage, or similar environments is preferred
  • Familiarity with Foundation software or comparable accounting and billing platforms is strongly preferred
  • Practical understanding of purchase orders, work orders, scheduling coordination, and billing procedures
  • Strong data entry skills with careful attention to accuracy and detail
  • Effective written and verbal communication skills for working with customers and internal departments
  • Ability to handle multiple priorities and meet deadlines in a fast-paced office setting
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
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