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Billing Clerk

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Chattanooga

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are looking for a detail-focused Billing Clerk to support billing operations for a Contract position in Chattanooga, Tennessee. This role is ideal for someone who can evaluate financial information carefully, resolve discrepancies efficiently, and balance independent work with collaboration across teams. The selected candidate will help maintain accurate invoicing, address account issues, and support exception handling activities that affect payment application and customer billing records.

Job Responsibility:

  • Prepare and issue invoices accurately while monitoring billing activity to ensure records are complete and up to date
  • Partner with analysts and internal stakeholders to research billing exceptions and determine the appropriate resolution for payment-related issues
  • Review interface-related discrepancies, identify underlying causes, and take corrective steps so customer payments are applied correctly
  • Evaluate policy, pricing, and account exceptions and update the necessary systems or work items to resolve outstanding billing concerns
  • Examine credit card decline reports, classify issues by required next steps, and support timely follow-up actions
  • Investigate chargebacks and coordinate responses with financial institutions within required deadlines
  • Assist with account cancellations, delinquent accounts, and customer billing inquiries while maintaining professionalism and accuracy
  • Build effective working relationships with external vendors and support compliance with established billing practices and industry expectations
  • Recommend process improvements that increase efficiency, reduce recurring errors, and strengthen billing accuracy
  • Communicate progress, findings, and issue status clearly to relevant team members and business partners

Requirements:

  • Experience supporting billing operations, invoicing, collections, or accounts receivable activities
  • Working knowledge of billing systems and the ability to navigate financial records with accuracy and attention to detail
  • Strong analytical skills with the ability to investigate discrepancies and identify practical solutions
  • Proficiency in Microsoft Excel for reviewing data, organizing information, and supporting reporting needs
  • Understanding of accounting controls and financial data validation practices
  • Ability to manage multiple priorities in a fast-paced environment while meeting deadlines
  • Strong written and verbal communication skills for handling customer requests and coordinating with internal and external partners
  • Comfortable working both independently and collaboratively to resolve billing and payment exceptions
What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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