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We are looking for a detail-oriented Billing Clerk to support a busy team in Massachusetts. This contract opportunity is ideal for someone who enjoys accurate data work, resolving discrepancies, and communicating with internal teams and customers to keep billing processes on track. The role offers a permanent Monday through Friday schedule with flexible start times and the potential to become a long-term position based on performance.
Job Responsibility
Enter billing details and create customer orders with a high level of accuracy and attention to deadlines
Review invoices and account information to identify discrepancies, missing details, or incorrect charges
Investigate billing issues by gathering information and following up with field offices, customers, or other internal contacts
Maintain organized billing records and update system information to support timely and accurate processing
Use billing software and spreadsheet tools to track transactions, verify data, and support reporting needs
Communicate clearly with stakeholders to resolve questions related to invoices, orders, and account activity
Assist with general administrative tasks related to the billing function as needed by the team
Requirements
Previous experience in billing, invoicing, data entry, or a related administrative support role
Working knowledge of billing systems and computerized accounting or invoicing processes
Proficiency with Microsoft Excel and comfort using multiple software applications in a fast-paced environment
Strong attention to detail and the ability to recognize and correct data inconsistencies
Effective written and verbal communication skills for interacting with customers and internal teams
Strong organizational skills with the ability to manage priorities and learn new procedures quickly
What we offer
Medical, vision, dental, and life and disability insurance