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We are looking for a detail-oriented Billing Clerk to join our team in Altamonte Springs, Florida. In this role, you will handle essential billing processes to ensure accuracy and efficiency in the generation and management of customer accounts. This is a long-term contract position within the Utilities/Infrastructure industry.
Job Responsibility:
Review and process account charges within assigned areas by analyzing pending reports, correcting records, and making necessary updates or revisions
Examine field-related activity to identify and resolve discrepancies affecting account accuracy
Prepare special account statements when processing is required outside of normal cycles
Perform adjustments and upload data files to ensure records remain accurate and up to date
Complete daily operational tasks to support accuracy and meet established deadlines
Coordinate the preparation and distribution of official correspondence in accordance with applicable requirements
Upload and manage data files from external sources following established schedules
Work with internal teams to address timing issues or delays related to incoming information
Communicate operational challenges and status updates to management to support efficient workflows
Requirements:
Proven experience in billing functions and processes
Familiarity with billing statements and computerized billing systems
Strong attention to detail and ability to identify and resolve discrepancies
Effective communication skills to liaise with teams and management
Proficiency in managing adjustment files and ensuring compliance with regulations
Ability to handle multiple tasks and meet deadlines in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance