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Circle Business Services is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Billing Associate to join their team of staff. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Job Responsibility
Produce accurate and timely invoices for patients, consultants, insurers and NHS organisations in accordance with contractual agreements and organisational policies
Ensure invoices are processed correctly, applying agreed charging structures, tariffs and billing rules
Review and verify billing information to ensure accuracy before invoices are issued
Process invoice amendments, adjustments and credit notes where appropriate
Monitor billing activities to ensure service level agreements and billing deadlines are consistently achieved
Support accurate revenue recognition through timely and compliant billing processes
Requirements
Experience working in a finance, billing, accounts receivable, customer service or business services environment
Experience working with stakeholders at all levels of an organisation
Strong customer service skills with the ability to manage queries professionally and effectively
Good technology skills, including experience using financial systems and Microsoft Office applications
Strong attention to detail and high levels of accuracy
Ability to manage workload effectively, prioritise competing demands and meet deadlines
Good numerical, analytical and problem-solving skills
Excellent written and verbal communication skills
GCSEs (or equivalent) in Maths and English at Grade C/4 or above
Ability to work effectively both independently and as part of a team
Experience working within healthcare, private healthcare or NHS finance environments
Knowledge of healthcare billing processes, NHS contracts or private medical insurance billing
Experience using financial management or patient administration systems
Understanding of invoice production, exception reporting and query resolution processes
Knowledge of data protection, confidentiality and financial governance requirements
Experience supporting process improvement or finance transformation initiatives
Working knowledge of Microsoft Excel, including basic reporting and data analysis
Nice to have
Experience working within healthcare, private healthcare or NHS finance environments
Knowledge of healthcare billing processes, NHS contracts or private medical insurance billing
Experience using financial management or patient administration systems
Understanding of invoice production, exception reporting and query resolution processes
Knowledge of data protection, confidentiality and financial governance requirements
Experience supporting process improvement or finance transformation initiatives
Working knowledge of Microsoft Excel, including basic reporting and data analysis
What we offer
25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities