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At Metlen Energy & Metals, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes. The Billing Associate will play a crucial role in supporting billing operations, ensuring data accuracy, and contributing to process improvements. Responsibilities include monitoring billing systems, verifying invoices, and collaborating on system updates.
Job Responsibility:
Supporting the processing, verification, and reporting of energy consumption and billing data, ensuring accuracy
Assisting in the preparation of billing specifications for system updates and process changes
Participating in User Acceptance Testing (UAT) and reconciliations for system updates, while collaborating on process improvements
Monitoring billing systems for reliability and accuracy, and suggesting enhancements to improve efficiency
Reviewing invoices to verify charges, taxes, and fees, and reporting discrepancies when needed
Requirements:
Bachelor’s or Diploma degree in Engineering, Finance, Economics, Mathematics, Statistics, or Physics
A Master’s degree in Energy, Economics, or related fields is a plus
1+ year of experience in retail operations or billing within the energy industry
Strong communication skills (written and verbal) and attention to detail
Ability to collaborate within a team, with strong organizational and time management skills
Analytical mindset and eagerness to grow professionally
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and fluent in English
Nice to have:
A Master’s degree in Energy, Economics, or related fields
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