Billing and Recovery Officer Job at Vox Consultants (North Northamptonshire)

Risk and Compliance Officer

At Paymentology, we’re redefining what’s possible in the payments space. As the ...

Location

South Africa , Johannesburg

Salary:

Not provided

Paymentology

Expiration Date

Until further notice

Requirements

4–6 years’ experience in compliance, financial crime, risk management, or related roles within banking, payments, fintech, or another regulated environment
Strong knowledge of South African regulatory frameworks (e.g. FIC Act, NPS Bill), particularly AML, CFT, KYC/KYB, and risk management
Practical experience in risk assessments, compliance monitoring, issue management, and remediation
Familiarity with international financial crime frameworks (FATF, EU AML Directives, OFAC) preferred
Experience with compliance tools (e.g. sanctions screening, AML monitoring, GRC systems) preferred
Proven experience implementing RMCPs and conducting due diligence and policy rollouts
Excellent written and verbal communication skills in English
Strong proficiency in Microsoft Office (especially Excel and PowerPoint) and a willingness to leverage AI tools for efficiency
Strong stakeholder management and ability to operate effectively in complex, ambiguous environments
Ability to translate regulatory requirements into practical, operational controls

Job Responsibility

Act as the primary compliance contact for Sponsor banks, supporting day-to-day operation of Paymentology’s local compliance framework
Interpret and implement partner banks’ Risk Management and Compliance Programme (RMCP) requirements, ensuring alignment with applicable legislation and regulatory frameworks
Conduct and oversee KYC and KYB processes for cardholders, corporate clients, and partners, including onboarding, beneficial ownership verification, sanctions, PEP, and adverse media screening
Lead onboarding risk assessments in line with global standards and risk appetite, including enhanced due diligence where required
Perform periodic reviews (monitoring & testing) to assess compliance and risk programme effectiveness and identify improvements
Maintain accurate compliance records and prepare clear, structured reports for senior management, clients, and regulators
Support documentation requests to demonstrate the effectiveness of compliance controls
Support the development and embedding of a structured risk management framework for South Africa
Identify, assess, document, and monitor key risks across compliance, operational, third-party, resilience, and regulatory domains
Contribute to the implementation of a proactive Enterprise Risk Management (ERM) framework

Fulltime

New

Trainee Fiduciary External Account Officer

Join Our Team as a Fiduciary External Accounts Officer (FEAO) – Your Career Star...

Location

Jersey , Saint Helier

Salary:

Not provided

Brewin Dolphin

Expiration Date

July 09, 2026

Requirements

A proactive, solution-oriented mindset with resilience and adaptability
Strong communication skills and a team-first attitude
Basic financial literacy and a willingness to learn
Trustworthiness and a commitment to confidentiality
Enthusiasm for building a career in wealth management

Job Responsibility

Third-Party Account Management & CDD Administration: Be the go-to person for opening and maintaining third-party accounts, ensuring all Know Your Customer (KYC) requirements are met
Client Due Diligence (CDD) Support: Handle due diligence requests promptly to keep accounts in good standing, managing risks and escalating concerns when needed
System Accuracy & Compliance: Ensure RBC's core systems are updated correctly and comply with regulatory frameworks
Fee Management: Assist in billing and tracking fee income to support profitability and Work in Progress (WIP) recovery targets
Team Collaboration: Work alongside experts in fiduciary services, compliance, and client handling to deliver best-in-class solutions
Professional Growth: Stay updated on regulatory changes, participate in training, and build a strong foundation in financial services

What we offer

Mentorship & Growth: Leaders who invest in your development through coaching and hands-on opportunities
Work with the Best: Collaborate with top professionals in the field and learn from their expertise
Impactful Work: Contribute to a team that helps clients and communities thrive
Dynamic Culture: Join a progressive, high-performing team that values collaboration and innovation

Fulltime

New

Front Desk Supervisor

A premier hotel and resort property in Carlsbad is seeking a Front Desk Supervis...

Location

United States , Carlsbad

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of hotel front desk experience
Previous supervisory or lead experience within hospitality preferred
Experience with Opera PMS, Marriott, Hilton, Hyatt, or similar property management systems preferred
Strong customer service and leadership skills
Excellent communication and conflict-resolution abilities
Ability to work flexible schedules, including weekends and holidays
Passion for hospitality and creating memorable guest experiences

Job Responsibility

Supervise front desk staff and daily guest services operations
Assist with scheduling, training, and coaching team members
Monitor service standards and guest satisfaction metrics
Handle escalated guest concerns and service recovery situations
Ensure accurate room assignments and reservation management
Welcome VIP guests and assist with special requests
Oversee check-in and check-out procedures
Coordinate with housekeeping, maintenance, and management teams
Maintain a professional and guest-focused environment
Assist with occupancy, revenue, and operational reporting

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

New

Accounts Receivable Clerk/Jr. Accountant

We are looking for an Accounts Receivable Clerk/Jr. Accountant to support accura...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in accounts receivable and general accounting functions
Practical knowledge of billing, cash applications, account reconciliation, and commercial collections
Understanding of bookkeeping practices, accounting principles, and standard office procedures
Proficiency with Excel, Word, and accounting software such as Dynamics NAV or similar systems
Ability to investigate discrepancies, resolve payment-related issues, and maintain a high level of accuracy
Strong written and verbal communication skills for effective interaction with clients and internal teams
Well-developed organizational skills with the ability to manage multiple deadlines and shifting priorities
Bachelor's degree in Accounting is preferred, but equivalent practical experience will be considered

Job Responsibility

Build strong relationships with clients and respond to billing-related questions in a timely manner
Oversee the accuracy of invoicing records and keep customer billing information current within the accounting system
Prepare invoices, apply incoming payments, manage cash activity, and complete reporting tasks in line with contractual terms and required timelines
Review customer accounts to identify outstanding balances, payment delays, short payments, and other account discrepancies, then take appropriate follow-up action
Maintain organized receivable files and supporting documentation to ensure complete and accurate account records
Process customer remittances according to company procedures and assist with deposit preparation and cash receipt documentation
Research account issues, resolve client concerns, and coordinate any necessary account corrections or adjustments
Support collection activities by following up on overdue balances and helping implement effective recovery efforts
Contribute to month-end and year-end close by assisting with reconciliations, reporting, and other accounting support tasks
Analyze account activity and prepare recurring metrics and summaries for management review

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support accounts ...

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling commercial and consumer collections in a detail-oriented business environment
Working knowledge of credit and collections practices, including account follow-up and delinquency management
Familiarity with billing collection procedures and invoice-related issue resolution
Strong verbal and written communication skills with the ability to manage sensitive customer interactions
Ability to organize workload, prioritize aged accounts, and maintain accurate documentation
Proficiency with standard business systems and Microsoft Office tools, particularly for tracking account activity

Job Responsibility

Contact commercial and consumer customers to secure payment on overdue accounts through phone, email, and written correspondence
Review aging reports and account histories to prioritize collection efforts and address outstanding balances efficiently
Investigate billing questions, payment discrepancies, and account issues to help move invoices toward resolution
Maintain accurate records of collection activity, customer communications, and payment commitments within internal systems
Work closely with billing, customer service, and finance teams to reconcile account details and resolve disputed charges
Monitor payment arrangements and follow up promptly when commitments are missed or additional action is required
Apply established credit and collection practices to reduce delinquency and support overall cash recovery goals

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

New

Patient Financial Specialist Lead - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalency required
Post HS education preferred
5-7 years of experience preferred
Demonstrated success working in a team environment focused on meeting organization goals and objectives required
Experience in role requirements as outlined in job description for specific area of responsibility preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Must have an understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred
Experience working within a multi-facility hospital business office environment preferred
None required

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network
Provide on-the-job training as needed and provide a source of knowledge for staff inquiries
Demonstrates a strong understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures
Approve or deny requested adjustments and refunds within role thresholds
Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned
Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution while maintaining account integrity and compliance with payer and/or government regulations
Ensures quality and productivity standards are met or exceeded
Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures

Fulltime

Billing Clerk

We are looking for a detail-oriented Billing Clerk to join a finance team in Whi...

Location

United States , White Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree in Accounting, Finance, Consumer Insights, or a related field is required
At least 3 years of experience handling deductions, claims processing, billing support, or similar accounts receivable functions is preferred
Working knowledge of SAP, accounts receivable processes, deductions management, and Microsoft Excel
Proficiency with Microsoft Office applications and experience using trade promotion platforms such as Blue Planner or comparable software
Strong attention to detail with the ability to organize work accurately and manage competing deadlines effectively
Ability to work independently, make practical decisions, and adapt quickly in a fast-paced environment
Flexibility to support varying business demands, including occasional evening or weekend work when needed

Job Responsibility

Investigate customer account variances by gathering documentation and clarifying details with sales, customer operations, consumer insights, accounts receivable, and external customer contacts
Examine chargebacks, deduction requests, and credit-related claims to determine whether they are accurate, supportable, and authorized
Use trade promotion software, including Blue Planner, to reconcile bill-back payments and match deduction activity against approved promotional programs
Identify gaps or errors in promotional records and communicate needed corrections to the appropriate commercial and consumer insights teams
Assign non-promotional deductions to the correct claim category and expense classification within the system for accurate tracking and reporting
Coordinate the collection of proof-of-delivery and related support to confirm or challenge shortage, damage, or similar claims
Initiate recovery efforts for unauthorized deductions and follow through on requests for repayment from customers when appropriate
Recommend accounting adjustments for approved claims and maintain organized records of bill-back documentation for finance and audit reference

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Field Tech Senior Manager

Location

Philippines , Taguig City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Manages escalated client situations with a focus on building positive client relationships
Excellent understanding of internal service processes and able to articulate these to clients
Strong technical and product knowledge

Job Responsibility

Supervise and manage a team of IT desktop support associates, smart hands, network & voice resources
Ensure the team provides effective & timely day-to-day IT support, advice, guidance & diagnosis, and timely incident resolution for client
Facilitate the day-to-day management of client incidents and requests & tech room operations ensuring a timely response within the established Service Level Agreement (SLA)
Perform follow up on incidents/requests with client as needed to ensure customer satisfaction
Assist the client portfolio to meet their goals in infra management and uptime
Manage the day-to-day work activities of the team, including rosters, timelines, expected customer experience, billing, prioritizing, and allocating workflow
Provide timely and effective advice, information, and expert technical interpretation on complex IT support matters
Work closely with HRBP to ensure corrective actions are put in place as needed
Place the customer at the center of all decision making
Be the key IT Support point of contact for the client portfolio

Fulltime

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Billing and Recovery Officer

Job Description

Job Responsibility

Requirements

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