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Under the general direction of the Controller, monitors and contacts families regarding compliance with payment options and takes action to encourage timely payments. Resolves all billing and customer issues. Works with 3rd-party vendors that the Academy uses to facilitate the tuition management program. Responsible for all payroll activities and functions to ensure accurate and timely payroll processing. This includes, but is not limited to, administrative duties involving the maintenance of payroll systems, internal controls and records, and day-to-day payroll processing operations and related accounting entries, using a payroll processing company and accounting software.
Job Responsibility:
Monitors and contacts families regarding compliance with payment options and takes action to encourage timely payments
Resolves all billing and customer issues
Works with 3rd-party vendors that the Academy uses to facilitate the tuition management program
Responsible for all payroll activities and functions to ensure accurate and timely payroll processing
Responsible for maintaining all student billing files, both electronic and traditional
Inputting charges from various sources
Inputting payments from various sources, including preparing deposits when necessary
Prepare and send all statements on established schedules
Liaison with various 3rd party vendors
Monitors and contacts families regarding compliance with selected payment options
Contact families when delinquent on payment plans
Consult with the CFOO regarding any problem payment issues and implement recommendations
Manages Tuition Insurance program
Initiate all tuition refunds
Coordinate accounts in collection with the respective collection agency/law firm
Manages and supports families on the Academy’s internal debit card system
Cross-trained on other Business Office Systems to assist when necessary
Coordinates the day-to-day functions of the payroll and benefits functions
Preparation of Payroll Journal entry
Serves as a source of information to faculty, staff, and external contacts on established payroll policies and procedures
Supervises payroll for all W-2 employees and makes all associated entries and adjustments
Keeps informed of changes that impact the payroll operation
Maintains employee benefits and manages time and attendance records
Processes all court-ordered or tax-levied wage garnishments
Assists the Controller in carrying out the goals and objectives of the Business Office
Provides backup administrative support to the Human Resources department
Requirements:
Two-year degree in accounting or business
3 – 5+ years of experience
Experience may be substituted in lieu of education
CAN show more AR and Student billing- (cashapps/reconciliation)
A high degree of computer literacy and strong Excel skills
Experience with payroll software, i.e., ADP, Paylocity, Paycor, etc.
Experience with BLACKBAUD/Financial Edge (not mandatory)