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Billing and Payroll Specialist

United States, Fitchburg · Job Posted March 26, 2026
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Job Description

Under the general direction of the Controller, monitors and contacts families regarding compliance with payment options and takes action to encourage timely payments. Resolves all billing and customer issues. Works with 3rd-party vendors that the Academy uses to facilitate the tuition management program. Responsible for all payroll activities and functions to ensure accurate and timely payroll processing. This includes, but is not limited to, administrative duties involving the maintenance of payroll systems, internal controls and records, and day-to-day payroll processing operations and related accounting entries, using a payroll processing company and accounting software.

Job Responsibility

  • Monitors and contacts families regarding compliance with payment options and takes action to encourage timely payments
  • Resolves all billing and customer issues
  • Works with 3rd-party vendors that the Academy uses to facilitate the tuition management program
  • Responsible for all payroll activities and functions to ensure accurate and timely payroll processing
  • Responsible for maintaining all student billing files, both electronic and traditional
  • Inputting charges from various sources
  • Inputting payments from various sources, including preparing deposits when necessary
  • Prepare and send all statements on established schedules
  • Liaison with various 3rd party vendors
  • Monitors and contacts families regarding compliance with selected payment options
  • Contact families when delinquent on payment plans
  • Consult with the CFOO regarding any problem payment issues and implement recommendations
  • Manages Tuition Insurance program
  • Initiate all tuition refunds
  • Coordinate accounts in collection with the respective collection agency/law firm
  • Manages and supports families on the Academy’s internal debit card system
  • Cross-trained on other Business Office Systems to assist when necessary
  • Coordinates the day-to-day functions of the payroll and benefits functions
  • Preparation of Payroll Journal entry
  • Serves as a source of information to faculty, staff, and external contacts on established payroll policies and procedures
  • Supervises payroll for all W-2 employees and makes all associated entries and adjustments
  • Keeps informed of changes that impact the payroll operation
  • Maintains employee benefits and manages time and attendance records
  • Processes all court-ordered or tax-levied wage garnishments
  • Assists the Controller in carrying out the goals and objectives of the Business Office
  • Provides backup administrative support to the Human Resources department

Requirements

  • Two-year degree in accounting or business
  • 3 – 5+ years of experience
  • Experience may be substituted in lieu of education
  • CAN show more AR and Student billing- (cashapps/reconciliation)
  • A high degree of computer literacy and strong Excel skills
  • Experience with payroll software, i.e., ADP, Paylocity, Paycor, etc.
  • Experience with BLACKBAUD/Financial Edge (not mandatory)

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan

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