CrawlJobs Logo

Billing and Credit Control Administrator

horizonlc.com Logo

Horizon Leisure Centres

Location Icon

Location:
United Kingdom , Havant

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

27500.00 - 30000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

The Billing & Credit Control Administrator is responsible for accurate and timely billing, Direct Debit collections, maintaining customer accounts, and credit control activities to minimise debt risk and ensure compliance with financial controls and payment regulations.

Job Responsibility:

  • Prepare, issue, and process customer invoices accurately and on time
  • Ensure billing data aligns with contracts, price lists, and agreed terms
  • Resolve billing discrepancies and respond promptly to customer invoice queries
  • Maintain accurate billing records and documentation
  • Support month-end billing activities and reconciliations
  • Validate and set up DD mandates (AUDDIS or paper mandates) accurately and in compliance with the DD Guarantee
  • Submit direct debit run accurately and on time, monitoring AUDDIS files
  • process ADDACS (amendments/cancellations) messages
  • Monitor failed collections and take corrective action
  • Communicate with customers regarding payment schedules and collection issues
  • Review collection success rate and ARUDD % vs targets
  • Review opened DDICA cases and prepare evidence to submit to BACS where required
  • Ensure GDPR-compliant handling of bank data
  • Monitor customer accounts and ensure payments are received within agreed terms
  • Proactively chase overdue invoices via phone, email, and written correspondence
  • Negotiate payment plans and resolve disputes professionally
  • Escalate overdue or high-risk accounts where necessary
  • Support the reduction of aged debt and improvement of cash flow
  • Place accounts on hold and escalate high-risk or overdue accounts when necessary
  • Produce aged debt reports and provide commentary for management
  • Assist with cash flow forecasting and debtor analysis
  • Track and report KPIs (e.g., overdue debt reduction, collection success rate)
  • Reconcile customer statements and resolve discrepancies
  • Assist with month-end reporting and debtor analysis
  • Act as a point of contact for billing and payment queries
  • Liaise with internal departments (sales, operations, finance) to resolve issues
  • Provide excellent customer service while maintaining firm credit control

Requirements:

  • Previous experience in Direct Debit Management, credit control, accounts receivable, or a similar finance role
  • Knowledge of Direct Debit systems (e.g., BACS, ADDACs, DDICA/ARRUD) and reconciliation processes
  • Proven track record of chasing overdue payments and reducing aged debt
  • Experience in customer account management and handling payment disputes
  • Familiarity with credit checking processes and setting credit limits
  • Working knowledge of accounting/ERP systems (e.g., Accounts IQ, Sage, Xero, SAP, Dynamics)
  • Competence in Microsoft Excel for reporting and reconciliations
  • Understanding of credit control policies, payment terms, and compliance requirements
  • Strong organisational skills with attention to detail
  • Excellent communication skills for engaging with all stakeholders
  • AAT – Level 2/ 3 or QBE - Basic accounting knowledge with Billing & Credit Control Experience
  • GCSE – Maths & English
  • Attention to Detail and accuracy
  • Clear & professional verbal and written communication skills
  • Time Management & Organisation
  • Customer Service Orientation and being able to balance firm credit control with maintaining positive customer relationships
  • Compliance & Integrity

Nice to have:

  • Experience in leisure, membership, or subscription-based organisations
  • Experience working with CRM or financial management systems
  • Awareness of consumer protection regulations and compliance obligations
  • Some knowledge CRM systems to ensure compliance with payment regulations and organisational policies
What we offer:
  • Free access to our award-winning gym’s and exercise classes for you and a +1
  • Employee discounts and wellbeing platform
  • Healthcare Cash plan
  • Free 24/7 access to GPs using our SmartHealth plan
  • Employee Assistance Programme - support for when you need it most
  • 23 days annual leave + 8 days bank holiday
  • Holiday purchase scheme
  • Internal recognition schemes
  • Opportunities for training, development and progression
  • Free onsite parking - subject to availability
  • Hybrid and family friendly policies
  • Generous company sick pay scheme
  • Employee referral scheme
  • Company pension scheme
  • Death in service benefit

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Horizon Leisure Centres - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Billing and Credit Control Administrator

Finance Administrator

Reporting to the Head of Credit Control, the role has responsibility for managin...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
capsticks.com Logo
Capsticks Solicitors LLP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organisational and administrative skills
  • Ability to effectively prioritise and manage own workload
  • Strong written and verbal communication skills
  • Numerically confident
  • Team player
  • Good Excel skills (Pivots, Lookups etc)
Job Responsibility
Job Responsibility
  • Managing Purchase Orders for the firm
  • Supporting the credit control team with all aspects of collections
  • Day to day control of the firm’s Purchase Order processes
  • PO inbox monitoring & assignment to matters to tight deadlines
  • Investigation of unknown POs, working with clients, credit controllers, fee earners and partners
  • Maintaining record of unknown POs in order to identify at future date
  • Resubmission of invoices to clients where POs provided retrospectively
  • Work closely with Head of Credit Control to roll out the new PO process
  • Uploading invoices to client billing portals
  • Issuing copy invoices to clients as required
What we offer
What we offer
  • Competitive Salary & Benefits
  • Hybrid working
  • Inclusive and supportive working environment
  • Reasonable adjustments to application and interview process
  • Fulltime
Read More
Arrow Right

Credit Control Administrator

NXTGEN are delighted to be partnering with a highly reputable professional servi...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
25000.00 - 27000.00 GBP / Year
nxtgenrecruitment.co.uk Logo
NXTGEN Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience within finance, credit control or accounts administration
  • Strong attention to detail and organisational skills
  • Confident communicator, comfortable handling client queries
  • Proactive approach with the ability to manage multiple priorities
  • Keen to develop within a structured finance environment
Job Responsibility
Job Responsibility
  • Managing and monitoring the shared credit control inbox
  • Allocating and actioning internal system requests accurately
  • Supporting credit check processing where required
  • Investigating and resolving billing and payment queries
  • Preparing remittance information to support accurate cash posting
  • Assisting with billing adjustments and credit note administration
  • Maintaining and updating client ledger records
  • Producing reports to support the wider finance team
  • Providing ad hoc administrative support across the team
  • Fulltime
Read More
Arrow Right

Billing Coordinator

We are seeking a detail-oriented and organized Billing Coordinator to join our i...
Location
Location
Mexico , Ciudad de México
Salary
Salary:
Not provided
tradewin.net Logo
Tradewin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in a relevant field
  • Proven experience in billing, accounting, or a similar administrative role (typically 2+ years)
  • Strong understanding of billing procedures and general accounting principles
  • Proficient in Microsoft Office (especially Excel and word. CRM / Project Operations is preferred, but not required)
  • experience with billing/accounting software
  • Exceptional attention to detail and organizational skills
  • Strong communication and customer service skills
  • Ability to prioritize tasks, meet deadlines, and work independently or collaboratively
Job Responsibility
Job Responsibility
  • Prepare and issue accurate invoices to customers based on contractual terms or service agreements
  • Review billing data from various departments to ensure completeness and accuracy
  • Maintain organized and up-to-date billing records, including adjustments, credits, and payments
  • Work closely with clients, vendors, and internal teams to resolve billing discrepancies or disputes
  • Monitor accounts receivable and assist with collection efforts as needed
  • Process and post payments in the accounting system
  • Reconcile billing accounts and assist with month-end closing activities
  • Generate regular reports on billing status, outstanding invoices, and other metrics for management
  • Ensure compliance with all internal controls, accounting policies, and regulatory requirements
  • Support audits and provide documentation as requested
What we offer
What we offer
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Fulltime
Read More
Arrow Right

Transactional Team Leader

The Transactional Team Leader will oversee the day-to-day operation of accounts ...
Location
Location
United Kingdom , Chorley
Salary
Salary:
Not provided
nsgltd.com Logo
NSG Environmental Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good standard of education (GCSE or equivalent, including Maths & English)
  • Supervision of an AP/purchase ledger team with direct reports
  • End-to-end P2P: PO, receipting/GRN, matching, invoice workflow and payment runs
  • Experience improving Month-end: GRNI review and reducing cut-off
  • Dispute resolution with suppliers & stakeholders. Confident escalation
  • Strong Excel (lookups/XLOOKUP, pivots)
  • comfortable with data quality
  • Strong understanding of VAT on AP (incl. self-billing/reverse charge as applicable)
  • Full understanding of Credit card and petty cash administration, reconciliation & policy compliance
  • Experience of running a shared mailbox rota and AP helpdesk SLAs
Job Responsibility
Job Responsibility
  • Transactional Ownership: Take ownership of routine transactional delivery across both purchase ledger and sales
  • Sales Processing and Credit Control: Ensure sales transactions are processed correctly and debtor balances monitored
  • Supplier Master Data: Maintain clean and controlled vendor records
  • Credit Cards and Petty Cash Management: Oversee the administration, reconciliation, and control of company credit card spend and petty cash
  • Mailbox Rota / Service Standards: Coordinate the shared inbox rota, triage queries, and ensure response and resolution SLAs are met
  • Team Leadership and Development: Allocate workload, support team members, and provide coaching on good practice
  • Behavioural Improvement and Process Efficiency: Monitor KPIs and identify the root causes of recurring issues
  • Reporting, Insight & Dashboard Development: Support the development, maintenance and publication of dashboards and reporting
  • Dispute Resolution: Act as the first escalation point for internal queries and supplier disputes
  • Month-End and Audit Support: Support month-end activity
What we offer
What we offer
  • Life Assurance 3x Salary
  • Private Healthcare package
  • Pension – Company contributes 5% Individual contributes 4%
  • Discretionary bonus
  • 187.5 hours per year holiday allowance
  • Professional memberships covered
  • Large Training and Development budge available
  • Fulltime
Read More
Arrow Right

Accounts Assistant

We are looking for a reliable and detail-oriented Accounts Assistant to join our...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
28500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid understanding of accounting processes
  • Enjoy working in a busy, varied environment
  • Subject to an Enhanced Disclosure and Barring Service (DBS) check
Job Responsibility
Job Responsibility
  • Purchase ledger
  • Payments
  • Bank reconciliations
  • Billing
  • Credit control
  • Prepare management accounts
  • Perform finance administrative duties for several care homes
  • Ensure effective, accurate and timely processing of financial information
  • Contribute to the efficient and smooth day to day running of the finance department
What we offer
What we offer
  • Annual pay reviews
  • Access to Wagestream
  • Free Employee Assistance Programme
  • Blue Light Card - access to 100’s of discounts including major retail, travel and leisure companies
  • 24/7 digital GP service
  • Cycle to Work Scheme
  • Employee recognition & reward scheme
  • Free DBS and NMC PIN Costs reimbursed for Nurses
  • Unlimited access to our Refer a Friend and Refer a Resident Scheme
  • Learning, development, apprenticeship and career development opportunities
  • Fulltime
Read More
Arrow Right

Billing Manager

Based in our Leeds office, Capsticks’ finance team provides the firm’s transacti...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience of working in a legal accounting environment or Billing environment
  • Previous experience of supervising a team
  • Strong administration and organisational skills
  • Excellent attention to detail
  • Strong Excel skills
  • Self-disciplined and the ability to prioritise workloads independently to tight deadlines
  • Excellent communication skills
  • Ability to work independently and as part of a wider team
  • The ability to work calmly under pressure
Job Responsibility
Job Responsibility
  • End to end ownership of chosen sector billing processes, ensuring timely and accurate completion against target whilst supporting business growth
  • Direct supervision of a team of Billing Assistants, providing an environment to inspire and deliver continuous improvement, with a focus to consistently achieve against KPIs, and maintain deadlines
  • Supporting the Head of Billing and FA in the management of WIP lock up within the business, liaising directly with Client Partners and Heads of Division to optimise conversion rates
  • Consistent monitoring and development of internal end to end billing processes ensuring scalable, robust processes are implemented
  • Generating reports, attending HOD/SMT meetings, liaising with the wider business whilst supervising the billing team on their sector WIP to reduce lock up days across the business
  • Coordinate and oversee the distribution and return of the pre-bills ensuring maximum recovery rates, timely and effective billing processes in line with deadlines
  • Ensure the shared mailbox is effectively managed, requests and queries are categorised and responded to in a timely, manner, manage the prioritisation of resource during busy periods
  • Monitor the team performance against target throughout the month, ensure that WIP conversion rates are maintained, and any unbilled WIP/non returns followed up, with an aim to improve month on month conversion and reduce blockages in the OTC cycle
  • Liaise directly with partners and fee earners to ensure the correct charge rates are allocated to the clients / matters, and billing processes are aligned with any SLAs
  • Managing discounts and rebates, liaising with the fee earners to agree the amounts and then the cashiers to ensure it is paid electronically and promptly
What we offer
What we offer
  • Competitive Salary & Benefits
  • Hybrid Working
  • We value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential
  • We are committed to providing equal opportunities for all
  • We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success
Read More
Arrow Right

Business Finance Coordinator

We are looking for a Business Finance Co-ordinator to join our Business Finance ...
Location
Location
United Kingdom , Maidstone
Salary
Salary:
Not provided
kims.org.uk Logo
KIMS Hospital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 GCSEs (or equivalent), including Maths and English
  • previous experience in an administrative or finance-related role
  • strong organisational skills and the ability to handle multiple priorities
  • confident communicator – both written and verbal
  • drive for continuous improvement and high performance
Job Responsibility
Job Responsibility
  • Generate accurate patient invoices based on agreed tariffs
  • Liaise with internal departments and external insurers to resolve billing queries efficiently
  • Ensure pre-authorisation requirements are fully met and documented
  • Actively reduce aged debt, including issuing timely debtor letters
  • Process and allocate payments from patients, insurers and the NHS
What we offer
What we offer
  • 33 Days annual leave plus extra time off for your birthday
  • Free staff parking
  • Pension scheme
  • Private health insurance
  • Life assurance
  • Up to 40% off some of KIMS services
  • Employee Assistance Platform
  • Retail discounts and cashback
  • Discounted gym membership
  • Annual flu vaccination
  • Fulltime
Read More
Arrow Right

Credit Control Administrator

Credit Control Administrator is responsible for managing customer accounts, ensu...
Location
Location
United Kingdom , Canary Wharf
Salary
Salary:
27500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in Dutch and English
  • Moderate / Expert proficiency in Microsoft Office (word, excel, Power Point)
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations
  • Ability to influence
  • Flexible and adaptable
  • ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills
  • Results driven, ability to make decisions and help solve problems
  • Ability to build support a high-performing, results-oriented, and highly engaged team
  • Ability to drive process and organisational change
Job Responsibility
Job Responsibility
  • Manage customer accounts, ensuring timely payments and minimizing bad debts within TNC/247
  • Invoicing and transferring liability on penalty charge notices
  • Raising invoices
  • Chasing overdue invoices by phone, email and post
  • Manage damage invoicing to customers
  • Aged debt credit control process and current debt process – ensuring vehicles are immobilised effectively and in line with process
  • Escalation and support to other departments
  • Communication with stakeholders and customers
  • Debt management, new processes, and insurance processes if applicable and appropriate
  • Ensuring compliance in all communication across the business units in line with rental agreement
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy