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Oversee billing operations and collections performance for a construction-focused organization hybrid role in Chicagoland area. Supervising staff of 6 plus individuals handling billing, collections and managing accounts receivable is current. Making sure invoicing and reporting, account follow-up are timely. The ideal candidate brings strong knowledge of construction contract billing, a proactive leadership style, and the ability to improve processes while maintaining high standards of accuracy and compliance.
Job Responsibility
Lead daily accounts receivable and billing operations to support accurate invoicing, timely collections, and strong financial performance
Review customer billing activity, monitor outstanding balances, and drive consistent follow-up to accelerate payment resolution
Investigate discrepancies where invoices are not paid, identify root causes, and coordinate corrective actions to reduce repeat issues
Oversee entry and validation of billing data within company systems, ensuring completeness and readiness for internal review and processing
Supervise, coach, and develop AR team members while providing direction on priorities, workload management, and departmental coverage
Establish and refine procedures that improve workflow efficiency, strengthen internal controls, and support department goals
Analyze billed and unbilled trends, aging performance, and collection results to identify risks and recommend operational adjustments
Prepare recurring AR reports for accounting leadership, including clear commentary on account status, issues, and next steps
Act as the main escalation point for billing disputes and delayed payments, collaborating with internal stakeholders and customers to resolve concerns
Support audit requests and verify adherence to accounting procedures, addressing discrepancies quickly to reduce financial risk
Requirements
Bachelor’s degree
At least 7-20 plus years of experience in accounts receivable, billing, or collections within construction
Experience with Construction contract billing, including lump sum, time and materials, unit price, and change order documentation
Advanced Excel skills with the ability to analyze data, track trends, and support reporting needs
Demonstrated success managing AR aging and billing processes
Strong analytical, problem-solving, and organizational skills with careful attention to detail and accuracy
Ability to communicate effectively with internal teams, leadership, and customers while handling escalations professionally