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The Billing & Accounts Receivable Specialist will be responsible for managing billing operations, driving collections, and ensuring accurate and timely cash flow reporting. This isn’t just about keeping the lights on—it’s about building the processes that will allow Rilla to scale at lightning speed. You’ll work closely with the Head of Finance & Operations, Customer Success, and Sales to tighten up systems, solve messy problems, and provide visibility into business performance.
Job Responsibility:
Monitor outstanding balances, follow up on overdue accounts, and partner with Customer Success to resolve payment issues
Maintain meticulous collections documentation and send timely customer account statements
Prepare, review, and distribute accounts receivable invoices through platforms like NetSuite and customer billing portals
Ensure accurate cash application of payments and maintain clean AR ledgers
Support billing portal registrations, compliance requirements, and collaborate with legal, customer success, and insurance teams as needed
Identify and execute process improvements to streamline billing and AR operations
Requirements:
2-3+ years in billing/accounts receivable, preferably at a high-growth SaaS or enterprise company
Hands-on with ERP/accounting systems (NetSuite + Salesforce strongly preferred)
Advanced Excel/Sheets skills
Comfortable working with 10,000+ transaction datasets
Bachelor’s degree in Accounting, Finance, Economics, or related field preferred, but not required
What we offer:
Medical, dental, and vision insurance
Breakfast, lunch, dinner, and supplementary food and drink — 6x a week
Gym membership
Commuter benefits
Relocation assistance
Take what you need, paid time off, not accrual-based