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We are looking for a detail-oriented Billing Analyst to join our team in Minnetonka, Minnesota. In this role, you will play a crucial part in managing and resolving outstanding accounts while ensuring accurate billing and collections processes. This position offers an opportunity to collaborate with various specialists and provide exceptional customer service to patients.
Job Responsibility:
Respond to incoming patient inquiries regarding balances and insurance coverage by phone
Collaborate with Claims and Eligibility Specialists to provide patients with accurate information related to their insurance
Coordinate with the Business Office Manager to address accounts over 150 days old and determine collection actions
File appeals for denied or rejected insurance claims to ensure proper reimbursement
Conduct follow-ups on outstanding claims through calls and insurance provider portals
Deliver high-quality work in managing accounts receivable assignments
Maintain excellent customer service standards while assisting patients and resolving billing issues
Perform additional tasks as needed to support the business office operations
Requirements:
Previous experience in billing functions and accounts receivable processes
Familiarity with systems such as Aderant and Costpoint
Strong ability to provide top-notch customer service in a detail-oriented environment
Knowledge of insurance claims processes, including appeals and denials
Effective communication skills for interacting with patients and team members
Proficiency in researching and resolving claim discrepancies
Ability to manage multiple priorities and meet deadlines in a fast-paced setting