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We are looking for a Billing Analyst to join our team in Alpharetta, Georgia in a contract capacity with the potential for a long-term opportunity. This position is ideal for someone who is detail-oriented and can balance accurate invoice processing with responsive client support in a fast-paced environment. The role focuses on maintaining billing accuracy, investigating account issues, and partnering with internal teams to keep financial operations running smoothly.
Job Responsibility:
Prepare and issue customer invoices with a high degree of accuracy while following company standards and client-specific billing guidelines
Serve as a primary point of contact for billing-related questions, providing clear updates and timely resolution to client concerns
Oversee assigned billing accounts, identify inconsistencies, and work with finance partners to correct problems and improve workflow efficiency
Reconcile account activity on a regular basis to confirm charges, payments, and balances are properly aligned
Investigate billing variances by reviewing supporting documentation and coordinating with cross-functional teams to resolve exceptions quickly
Review billing trends and transaction data within finance platforms to support accurate reporting and informed decision-making
Maintain complete and organized billing files, account records, and recurring reports for both internal and external stakeholders
Provide day-to-day support for client account administration, ensuring billing activities are completed accurately and on schedule
Requirements:
3+ years of experience in billing, invoicing, or related accounts receivable functions
Hands-on knowledge of billing operations, collections support, and statement processing
Experience working with computerized billing systems, including NetSuite
Strong ability to reconcile accounts, research discrepancies, and resolve billing issues effectively
Clear written and verbal communication skills for interacting with clients and internal business partners
High attention to detail with the ability to manage multiple priorities and meet deadlines
Proficiency with standard business software and financial reporting tools