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Billing Analyst

United States, Charlotte · Job Posted April 11, 2026
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Job Description

We are looking for a detail-oriented Billing Analyst to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing the billing process for multiple divisions, ensuring accuracy and efficiency in high-volume invoicing. This hybrid position offers flexibility with remote work on Mondays and Fridays, as well as a supportive and people-first organizational culture.

Job Responsibility

  • Prepare and deliver accurate invoices based on shipment data from the previous day
  • Reconcile billing records and post finalized invoices into the Siteline system
  • Manage portal entries for invoicing processes across multiple customer platforms
  • Build and maintain strong relationships with assigned divisions to ensure approval and accuracy of invoices
  • Collaborate with a team managing billing for over 30 divisions, providing backup support when needed
  • Monitor and address any discrepancies in the billing process to maintain data integrity
  • Ensure compliance with company billing policies and customer-specific requirements
  • Assist in process improvements to enhance efficiency within the billing cycle
  • Provide exceptional customer service to internal and external stakeholders
  • Support additional accounts receivable tasks as required

Requirements

  • Previous experience in accounts receivable or billing, with a preference for candidates with at least four years of experience
  • Proficiency in high-volume invoicing processes and familiarity with customer portal management
  • Strong organizational skills and attention to detail to handle multiple billing instances effectively
  • Ability to adapt and work collaboratively with diverse personalities and teams
  • Excellent communication skills to build relationships with internal divisions and external clients
  • Experience with billing functions in a manufacturing or wholesale distribution setting is a plus
  • Proficiency in using billing or ERP systems, with Siteline experience preferred
  • Flexibility to adjust to a hybrid work schedule, including in-office and remote workdays

Nice to have

  • Experience with billing functions in a manufacturing or wholesale distribution setting is a plus
  • Proficiency in using billing or ERP systems, with Siteline experience preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in our company 401(k) plan

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