Billing Analyst

• Manage day-to-day billing activities by preparing, reviewing, and issuing accurate customer invoices in a timely manner
• Monitor accounts receivable balances, investigate outstanding items, and follow up to support prompt payment collection
• Resolve billing questions by working directly with customers and internal teams to address discrepancies or documentation issues
• Use systems such as Aderant and Costpoint to enter billing data, review transactions, and maintain current account records
• Support export-related customer service needs by coordinating billing details and ensuring proper documentation is in place
• Analyze account activity to identify errors, trends, or exceptions and recommend corrective actions when needed
• Maintain organized billing files and records to support audits, reporting, and ongoing account reconciliation
• Assist with process updates or system-related billing tasks as assigned to help maintain operational continuity.

• At least 1 year of experience in billing, accounts receivable, or a closely related finance support role
• Practical knowledge of billing functions and receivables processes, including invoice review and payment tracking
• Experience using Aderant, Costpoint, or similar financial and billing systems
• Ability to research and resolve billing discrepancies with a high level of accuracy and professionalism
• Strong customer service skills, including the ability to communicate clearly regarding account or invoice matters
• Proficiency in managing multiple priorities while meeting deadlines in a fast-paced environment.

Familiarity with export customer service or international billing support is preferred.

• Medical, vision, dental, and life and disability insurance
• Company 401(k) plan.