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We are looking for an experienced Billing Analyst to join a manufacturing organization in Plymouth, Minnesota on a Long-term Contract basis. In this role, you will support critical billing operations while partnering with finance and technology teams to strengthen accuracy, efficiency, and day-to-day execution. This position is ideal for someone with deep knowledge of Vertex O-Series and Oracle who can help improve processes, resolve billing issues, and provide practical guidance to team members.
Job Responsibility
Support billing operations by managing invoice activity, account adjustments, renewals, and related transactions across multiple billing channels
Act as a key resource for Vertex O-Series functionality, helping the team apply system capabilities effectively within daily billing workflows
Partner with IT and internal stakeholders to complete system-related testing, identify issues, and validate accurate billing results
Investigate invoice discrepancies, reconciliation variances, and process exceptions, then recommend and implement corrective actions
Deliver training and ongoing support to billing staff to build confidence and consistency in system usage and billing procedures
Assist with month-end balancing activities and reporting tasks to help ensure reliable financial records
Review current billing practices, identify opportunities for improvement, and suggest more efficient workflows using available tools
Contribute to project work involving Vertex and Oracle billing processes, including configuration support, testing feedback, and operational readiness activities
Requirements
Hands-on experience with Vertex O-Series, including billing support, adjustments, renewals, campaign-related activity, and tax-related functions
Working knowledge of Oracle in connection with invoicing, billing operations, or financial process support
Background in billing or accounts receivable within a complex business environment that uses multiple invoice methods or channels
Ability to train users, explain system processes clearly, and support adoption of updated workflows
Experience troubleshooting billing issues, analyzing root causes, and resolving discrepancies with strong attention to detail
Familiarity with testing and quality review practices for financial or billing systems
Strong collaboration skills with the ability to work effectively across billing, finance, IT, and other business teams
Well-organized approach with the ability to manage priorities, maintain accuracy, and meet deadlines in a contract environment