This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Your role as an OTC analyst will be to process, maintain, report, and validate various functions of the order-to-cash cycle to align with corporate objectives. The main goal is to analyze large quantities of data, draw out financial insights from analytical output, and work with team leads to put together business recommendations. Ultimately, the OTC analyst’s role is to maximize sales and revenue by increasing awareness, minimizing exceptions, and achieving excellence in execution.
Job Responsibility:
Ensure the effective and timely delivery of tasks, according to the department’s objectives and Key Performance Indicators (KPI)
Support management with the standardization, automation, and simplification of processes and procedures
Develop approach and templates to enhance performance
Support Order to Cash areas with accurate records and validation of billing document corrections related to delivery discrepancies, returns, and pricing investments
Monitor and track daily transactions to ensure efficient and accurate processing in SAP
Manage account receivables related to sales corrections
Run various reports to monitor OTC data (such as sales reversal volume, missing sales, customer claims & disputes, etc.), extract insight from data and provide interpretation
Maintain daily logs of procedure changes
Respond to transactional email inquiries within defined standards as defined in our current policies
Active collaboration with internal and external stakeholders to provide sales solutions and reporting inquiries
Responsible to flag and report any system, procedures, or processes inconsistencies to the OTC supervisor
Requirements:
Bachelor's degree in Finance or an equivalent quantitative education
At least 1 year of work experience in a reputable & large organization
Must have advanced Excel skills
Bilingualism (French and English) is required due to regular communication with internal and external stakeholders across Canada and internationally
Nice to have:
Narro IQ, VBA, or Python knowledge is an asset
Knowledge of SAP, PowerBI, & Salesforce is an asset
What we offer:
Weekly insurance benefit of $10
Employees have access to a cafeteria within the office premises
The office provides a gym facility for employees to use
Employees have access to an on-site clinic
Enjoy a two-week vacation with an additional 5 paid sick days