Billing Administrator

• Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients
• Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised
• Providing support to the business for complex billing requirements, including amendments to bills reversals, write offs and database amendments
• Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes
• Managing billing email inboxes and addressing emails in a timely manner
• Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices
• Implementing process improvements for new and existing matters
• Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment
• Liaising with clients to obtain matter/purchase order numbers, where required
• Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines
• Providing ad-hoc support to the wider Finance team where required
• Ensuring WIP comments and forecasting against matters are recorded promptly

• Prior experience working in a billing role, preferably in a legal environment
• basic proficiency in the use of Microsoft Office
• Highly diligent with an organised and timely approach to work, ensures attention to detail
• Able to prioritise multiple matters and meet tight deadlines
• Excellent client service mentality with a ‘can do, will do’ attitude
• Effective and respectful communication, both verbally and in writing
• Ability to work proactively and effectively within a team and with minimal supervision
• Analytical and logical approach, with a strong sense of initiative
• Awareness of the importance of the wider commercial environment
• A team ethos and excellent client service mindset

Experience using Aderant tools and automated workflows