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We are looking for a detail-oriented Billing / Accounts Receivable specialist to join our team in Burr Ridge, Illinois in a Contract to permanent capacity. This role supports the full receivables cycle by reviewing billing issues, addressing customer account discrepancies, and partnering with internal teams to keep collections activity moving efficiently. The ideal candidate is organized, confident communicating with clients, and comfortable working with financial systems and documentation in a fast-paced environment.
Job Responsibility
Follow established accounts receivable workflows and maintain accurate processing standards across daily activities
Investigate account variances by gathering supporting documentation, reviewing records, and determining the source of discrepancies
Address unauthorized or incorrect deductions by applying defined resolution procedures and tracking outstanding items to closure
Communicate with customers regarding past-due balances and work toward timely payment through effective negotiation
Coordinate with teams such as order entry, finance, controllership, cash application, and billing to resolve account-related issues
Prepare and submit requests for cancellations, credits, and rebills when account corrections are needed
Manage dispute resolution activities and maintain clear documentation of actions taken on customer accounts
Complete billing-related documentation, including lien waiver and specialized customer billing submissions, in accordance with requirements
Safeguard sensitive financial information by handling records and communications with discretion and confidentiality
Requirements
High school diploma required
Previous experience in accounts receivable, collections, billing, or a related accounting support function
Proficiency with Microsoft Excel and other Microsoft Office applications
Familiarity with accounting software and financial systems
SAP experience is a plus
Strong written and verbal communication skills with the ability to work effectively across departments and with customers
Solid organizational skills, attention to detail, and the ability to analyze account information accurately
Working knowledge of general math, cash activity, check processing, and core billing or receivables functions
Experience with construction accounting, lien waivers, AIA billing, and discrepancy resolution is preferred
Nice to have
SAP experience
Experience with construction accounting, lien waivers, AIA billing, and discrepancy resolution