Bill to Cash Operations Associate Job at Plusnet (Kolkata)

International Cash Collection Operations Associate

Group Customer Billing and Assurance (GCBA) within Corporate Functions help deli...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Background and experience in business to business credit control
Excellent customer service and rapport
Negotiation skills
Great communication skills with strong verbal and written competency
Effective influencing and problem solving skills and the ability to manage conflict
Confident decision maker, able to display tact and diplomacy and reasonably defend decisions where required
Excellent organisational skills, highly motivated with the ability to prioritise, manage and collaborate with wider virtual teams
Flexible and comfortable with change to support tactical sprint activities and changing stakeholder requests
Good commercial acumen and financial skills
Proficient in range of Microsoft office software - Excel, Outlook, Teams, PowerPoint, Word, Access, SharePoint etc.

Job Responsibility

Contacting customers by telephone and email, securing payment commitments, negotiating, encouraging preferred payment methods, and educating customers to improve payment patterns to reduce our overdue debt
Investigating and resolving payment related queries in a professional, timely and quality manner
Escalating cash risks for intervention within BT and the customer’s organisation to avoid late payment/poor customer experience
Meeting a set of targets for cash collection and overdue debt, quality, and customer experience
Making effective collections calls and negotiating for full or part payment where disputes/enquiries exist
Capturing key information relating to customer enquiries for our Enquiries teams to quickly and effectively resolve
Protecting and developing customer loyalty through the provision of an excellent service to our customers
Maintaining accurate and timely records of conversations/actions taken
Providing stakeholder reporting on key debt and cash opportunities
Adhering to all necessary S-Ox controls, Policy and Process requirements for Data Security and Financial controls

Sr. Associate Customer Experience & Engagement – GCX Order-to-Cash (GCX-OTC)

The Customer Experience & Engagement Sr. Associate is a customer-facing role res...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

5–8 years of experience in customer service, order management, order-to-cash, supply chain, or contact center operations
Experience in B2B and/or B2C environments preferred
Exposure to GxP-regulated environments (GMP, GCP, GDP) is a plus
Familiarity with SAP, Salesforce, and related digital platforms preferred
Bachelor’s degree preferred (or equivalent professional experience)
Experience working with global teams or U.S.-based companies is an advantage
Excellent verbal communication skills with a professional and confident phone presence
Strong written communication skills
Proficiency in CRM and case management tools (e.g., Salesforce Service Cloud)
Working knowledge of ERP systems such as SAP preferred

Job Responsibility

Serve as a primary point of contact for customers via inbound and outbound phone calls, email, portals, and digital platforms
Manage a high volume of customer interactions while maintaining quality, accuracy, professionalism, and adherence to SLAs
Demonstrate active listening, empathy, and strong communication skills to resolve inquiries effectively
De-escalate challenging conversations and escalate complex or sensitive issues per defined protocols
Deliver consistent, positive, and compliant customer experiences across all touchpoints
Provide proactive updates to customers regarding order status, delays, and resolution progress
Process and manage customer orders accurately in SAP or relevant ERP systems
Support end-to-end OTC workflows including order processing and validation, order status inquiries, delivery coordination, billing questions and dispute management, product or distribution complaints (within scope)
Ensure completeness and accuracy of customer, order, and transaction data
Contribute to on-time order fulfillment and cash collection objectives

International Billing Operations Associate

This role plays a critical part in ensuring the financial health and smooth oper...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Ability to meet the customers’ needs in line with the business requirements
Focusing on the objectives and the required outcomes of the processes while delivering an excellent service
Working with a cooperative and positive attitude in a group setting to achieve common goals
Ability to comprehend and to oversee various aspects of a problem or a situation
Taking the responsibility and the consequences of making decisions
Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
Ability to find root causes of problems and to focus on their quick and efficient resolution
The ability to work independently
Full ownership of the accounts in your portfolio
Bachelor’s degree or equivalent work experience (preferably in the finance, accounting, or business management area)

Job Responsibility

Have full ownership on end-to-end (bill to cash) billing of your own customer portfolio
Receive invoices from our customers that you need to validate to ensure that the costs incurred are valid
Ensure that customer and supplier disputes are investigated, discrepancies are picked up and resolved in a timely manner
Arrange settlements: initiate payments or collect outstanding amounts to and from partner companies in your portfolio within the given timeframes
Build and maintain outstanding relationships with both internal and external customers, stakeholders, and provide an excellent customer experience

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Family-friendly culture
Smart working approach (hybrid working model, 3 together, 2 wherever)

Fulltime

Associate, Tax Credit Operations

Are you looking for a challenging role that includes the convenience of working ...

Location

United States , Plano, Texas; Charlotte, North Carolina; Richmond, Virginia

Salary:

66700.00 - 76100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent certification
At least 2 years of experience in banking operations
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that is not supplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
Candidates must live within approximately 50 miles of one of the hub locations based in 28203, 75024 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Job Responsibility

Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit
Perform duties supporting new deal closings and exits
Process loan and equity requests (draw downs, pay downs, interest payments)
interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
Work closely with respective business units and other internal partners to align needs and provide support as needed
Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees, and comprehensive testing of system enhancements
Review of, and extraction from, legal documents for compliance, interpretation and operational viability
Develop, design, and implement inter-departmental controls, risk-reducing processes
Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
Establish and maintain Customer Satisfaction through positive and constructive client relations

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Competitive, inclusive set of health, financial and other benefits

Fulltime

Banquet Supervisor

This is a highly visible and key supervisory role responsible for assisting the ...

Location

United States , Union Club Hotel at Purdue

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum of 19 years of age to serve alcoholic beverages
Knowledge of various food-service styles (plated, buffet, French, Russian, Table-Side, Butler Service)
Solid Microsoft Office applications, administrative, math, accounting, and supervisory skills required. Previous supervisory experience preferred.
Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding
Ability to provide legible, written communication
Knowledge of effective office organizational practices
Ability to maintain strict confidentiality
Previous Service/leadership experience needed
3 or more years of previous banquet experience, preferably in a four-diamond property.

Job Responsibility

To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
To take an ownership, 'stewardship' position within the department and hotel to ensure operational excellence.
To know, comply with, and enforce all hotel and departmental standards, policies and procedures.
To assist in the writing of additional standards, policies and procedures for the department.
To keep the entire department clean & organized at all times.
To promote and support effective departmental and hotel communication through the use of phones, voice-mail, radios, copiers, written correspondence and verbal communication.
To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
Maintain complete working knowledge of: CI and accounts receivable systems and procedures
scheduled in-house group names and information

What we offer

Medical, Dental, and Vision
Life Insurance
Employee Assistance Program (EAP)
401(k)
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms

Fulltime

Client Manager

Allied Universal® is hiring a Client Manager. As a Client Manager, you will buil...

Location

United States , Indianapolis

Salary:

61500.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of two (2) years of experience driving operational goals
Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office
Knowledge of safety protocols and service deliverables
Ability to interpret financial data and use it to support decision-making

Job Responsibility

Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio
Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics
drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability
Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets
Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans
you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction
Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements
Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Security Client Manager

Allied Universal® is hiring a Client Manager. As a Client Manager, you will buil...

Location

United States , Columbus

Salary:

55000.00 - 60000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
Associate’s degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of two (2) years of experience driving operational goals
Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office
Knowledge of safety protocols and service deliverables
Ability to interpret financial data and use it to support decision-making

Job Responsibility

Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio
Utilize Allied Universal’s AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics
drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability
Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets
Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans
you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction
Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements
Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Accounting Clerk

Our team is seeking an Accounting Clerk for our Full-Time Engagement Professiona...

Location

United States , Hayward

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in an accounting clerk, accounts payable, accounts receivable, billing, or collections role
Hands-on experience with AP, AR, billing, and collections activities
Intermediate Microsoft Excel skills
Fast and accurate data entry skills
Strong attention to detail, organization, and follow-through
Ability to manage multiple priorities and meet deadlines in fast-paced environments
Strong written and verbal communication skills
Associate or bachelor’s degree in accounting, finance, or a related field preferred

Job Responsibility

Support AP, AR, billing, collections, and daily accounting operations
Process invoices, post payments, and maintain vendor and customer accounts
Generate invoices, review aging reports, and follow up on past-due balances
Reconcile accounts, research discrepancies, and maintain accurate records
Perform high-volume data entry with accuracy and efficiency
Assist with cash application, payment tracking, and account updates
Respond to vendor, customer, and internal inquiries professionally
Maintain documentation, support month-end close, and use Excel for reporting and analysis
Adapt quickly to new client systems and processes while providing quality support

What we offer

Full-time salary and comprehensive benefits as a Robert Half employee
Opportunities to work on high-impact projects for East Bay clients
Ongoing training and career development resources
A supportive, collaborative environment with exposure to diverse industries
Medical, vision, dental, life and disability insurance
Enrollment in company's 401(k) or deferred compensation plan (if eligible)
Paid time off for vacation, personal needs, and sick time
Paid holidays
Choice Time Off (CTO) up to 13 days per year

Fulltime

Select Country

Bill to Cash Operations Associate

Job Description

Job Responsibility

Requirements

Looking for more opportunities?