Bill to Cash Operations Associate Job at Plusnet (Kolkata)

International Cash Collection Operations Associate

Group Customer Billing and Assurance (GCBA) within Corporate Functions help deli...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Background and experience in business to business credit control
Excellent customer service and rapport
Negotiation skills
Great communication skills with strong verbal and written competency
Effective influencing and problem solving skills and the ability to manage conflict
Confident decision maker, able to display tact and diplomacy and reasonably defend decisions where required
Excellent organisational skills, highly motivated with the ability to prioritise, manage and collaborate with wider virtual teams
Flexible and comfortable with change to support tactical sprint activities and changing stakeholder requests
Good commercial acumen and financial skills
Proficient in range of Microsoft office software - Excel, Outlook, Teams, PowerPoint, Word, Access, SharePoint etc.

Job Responsibility

Contacting customers by telephone and email, securing payment commitments, negotiating, encouraging preferred payment methods, and educating customers to improve payment patterns to reduce our overdue debt
Investigating and resolving payment related queries in a professional, timely and quality manner
Escalating cash risks for intervention within BT and the customer’s organisation to avoid late payment/poor customer experience
Meeting a set of targets for cash collection and overdue debt, quality, and customer experience
Making effective collections calls and negotiating for full or part payment where disputes/enquiries exist
Capturing key information relating to customer enquiries for our Enquiries teams to quickly and effectively resolve
Protecting and developing customer loyalty through the provision of an excellent service to our customers
Maintaining accurate and timely records of conversations/actions taken
Providing stakeholder reporting on key debt and cash opportunities
Adhering to all necessary S-Ox controls, Policy and Process requirements for Data Security and Financial controls

Sr. Associate Customer Experience & Engagement – GCX Order-to-Cash (GCX-OTC)

The Customer Experience & Engagement Sr. Associate is a customer-facing role res...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

5–8 years of experience in customer service, order management, order-to-cash, supply chain, or contact center operations
Experience in B2B and/or B2C environments preferred
Exposure to GxP-regulated environments (GMP, GCP, GDP) is a plus
Familiarity with SAP, Salesforce, and related digital platforms preferred
Bachelor’s degree preferred (or equivalent professional experience)
Experience working with global teams or U.S.-based companies is an advantage
Excellent verbal communication skills with a professional and confident phone presence
Strong written communication skills
Proficiency in CRM and case management tools (e.g., Salesforce Service Cloud)
Working knowledge of ERP systems such as SAP preferred

Job Responsibility

Serve as a primary point of contact for customers via inbound and outbound phone calls, email, portals, and digital platforms
Manage a high volume of customer interactions while maintaining quality, accuracy, professionalism, and adherence to SLAs
Demonstrate active listening, empathy, and strong communication skills to resolve inquiries effectively
De-escalate challenging conversations and escalate complex or sensitive issues per defined protocols
Deliver consistent, positive, and compliant customer experiences across all touchpoints
Provide proactive updates to customers regarding order status, delays, and resolution progress
Process and manage customer orders accurately in SAP or relevant ERP systems
Support end-to-end OTC workflows including order processing and validation, order status inquiries, delivery coordination, billing questions and dispute management, product or distribution complaints (within scope)
Ensure completeness and accuracy of customer, order, and transaction data
Contribute to on-time order fulfillment and cash collection objectives

International Billing Operations Associate

This role plays a critical part in ensuring the financial health and smooth oper...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Ability to meet the customers’ needs in line with the business requirements
Focusing on the objectives and the required outcomes of the processes while delivering an excellent service
Working with a cooperative and positive attitude in a group setting to achieve common goals
Ability to comprehend and to oversee various aspects of a problem or a situation
Taking the responsibility and the consequences of making decisions
Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
Ability to find root causes of problems and to focus on their quick and efficient resolution
The ability to work independently
Full ownership of the accounts in your portfolio
Bachelor’s degree or equivalent work experience (preferably in the finance, accounting, or business management area)

Job Responsibility

Have full ownership on end-to-end (bill to cash) billing of your own customer portfolio
Receive invoices from our customers that you need to validate to ensure that the costs incurred are valid
Ensure that customer and supplier disputes are investigated, discrepancies are picked up and resolved in a timely manner
Arrange settlements: initiate payments or collect outstanding amounts to and from partner companies in your portfolio within the given timeframes
Build and maintain outstanding relationships with both internal and external customers, stakeholders, and provide an excellent customer experience

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Family-friendly culture
Smart working approach (hybrid working model, 3 together, 2 wherever)

Fulltime

Associate, Tax Credit Operations

Are you looking for a challenging role that includes the convenience of working ...

Location

United States , Plano, Texas; Charlotte, North Carolina; Richmond, Virginia

Salary:

66700.00 - 76100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent certification
At least 2 years of experience in banking operations
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that is not supplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
Candidates must live within approximately 50 miles of one of the hub locations based in 28203, 75024 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Job Responsibility

Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit
Perform duties supporting new deal closings and exits
Process loan and equity requests (draw downs, pay downs, interest payments)
interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
Work closely with respective business units and other internal partners to align needs and provide support as needed
Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees, and comprehensive testing of system enhancements
Review of, and extraction from, legal documents for compliance, interpretation and operational viability
Develop, design, and implement inter-departmental controls, risk-reducing processes
Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
Establish and maintain Customer Satisfaction through positive and constructive client relations

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Competitive, inclusive set of health, financial and other benefits

Fulltime

AR Analyst

Are you energized by solving problems, navigating tough conversations, and drivi...

Location

United States , Richardson

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate’s degree in Accounting, Finance, or related field preferred
2+ years in collections, accounts receivable, or related role (high-volume environment a plus)
Knowledgeable in proper accounting principles (US GAAP)
Proficiency with Microsoft Office (Excel, Outlook, Word), Outlook, alpha-numeric data entry
Experience with Microsoft Dynamics 365 (D365) strongly preferred

Job Responsibility

Own and manage a portfolio of customer entity accounts, driving timely collection of outstanding balances
Proactively follow up on past due invoices through consistent outreach via phone and email
Investigate and resolve billing discrepancies, short payments, and unapplied cash with a problem-solving mindset
Partner with branch teams, operations, and customer service to remove collection barriers and drive resolution
Maintain accurate and detailed collection notes, ensuring clear visibility into account status and next steps
Identify trends, aging risks, and problem accounts, escalating with recommended actions when needed
Support month-end close activities, including AR aging review and account reconciliations
Take initiative in improving processes, enhancing workflows, and contributing to automation efforts
Build strong, trusted relationships with internal and external partners while delivering a high level of service

Fulltime

Full Charge Bookkeeper

We are looking for a detail-oriented Full Charge Bookkeeper to support daily acc...

Location

United States , O'Fallon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in bookkeeping, accounting, or a closely related administrative finance role
Hands-on proficiency with QuickBooks, including experience maintaining accurate accounting records in a small business environment
Working knowledge of accounts payable, accounts receivable, payroll processing, and account reconciliations
Ability to use Microsoft Office effectively, especially Excel, Outlook, and Word
Strong organizational skills with a high level of accuracy and attention to detail
Clear written and verbal communication skills, with the ability to interact professionally with leadership and external contacts
Ability to work independently, manage multiple priorities, and make sound decisions with limited oversight
Associate degree in Accounting, Business Administration, or a related field is preferred

Job Responsibility

Create customer invoices, manage billing activity, and track incoming payments to help maintain healthy cash flow
Oversee vendor invoice processing and schedule payments accurately and on time
Enter purchasing, sales, inventory, and other financial transactions in QuickBooks to support reliable reporting
Complete monthly reconciliations for bank accounts, credit cards, and key general ledger balances
Support month-end and year-end close by preparing records, reviewing accounts, and organizing backup documentation
Produce financial reports and assist management with requested analysis, audit support, and tax preparation materials
Administer payroll for a small employee population, maintain related records, and coordinate with outside providers when needed
Organize business documentation and maintain accurate customer, supplier, inventory, and operational records across company systems
Provide day-to-day administrative and office support, including report preparation, project coordination, and assistance with customer service matters
Communicate regularly with company leadership regarding financial updates, operational needs, and recordkeeping priorities

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Retail Associate

Heritage Cooperative is always looking for friendly, outgoing, customer-service ...

Location

United States , Columbiana

Salary:

Not provided

Heritage Cooperative

Expiration Date

Until further notice

Requirements

Ability to frequently stand and/or walk for extended periods of time
Ability to frequently lift and/or carry heavy objects no more than 50 pounds
Willingness to work extended hours and weekends when needed
Willingness to work various weather elements including cold, heat, wind, rain, etc
Outstanding Organizational and Time-Management Skills
Excellent Communication Skills

Job Responsibility

Serve as a positive representation of Heritage Cooperative’s Core Values
Provide Superior Customer Service
Abide by all safety regulations to ensure safety of oneself, coworkers and customers
Assist customers by escorting them to products and suggesting items by providing information on products
Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing
Contribute to the overall display and presentation efforts within the store environment, which includes stocking/replenishing merchandise
Document each sale by creating or updating customer profile records
Handle customer inquiries as it relates to product offerings, pricing, billing, etc.
Help store management in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost controls
Load and unload purchases into customer vehicles

What we offer

Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing

Fulltime

Guest Services Associate I

Process all guest check-ins, check-outs, room assignments, and room change/late ...

Location

India , Pune

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
Secure payment
activate/reissue room keys
Ensure rates match market codes, document exceptions
Verify/adjust billing for guests
Communicate to appropriate staff when guests are waiting for an available room
Advise guest of messages
Clear departures in computer system
Coordinate with Housekeeping to track room status and guest concerns
File guest paperwork or documentation

Fulltime

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Bill to Cash Operations Associate

Job Description

Job Responsibility

Requirements

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