Bilingual Travel And Customer Service Agent Job at Randstad (Toronto)

Bilingual Travel and Customer Service Agent

In a world that never stops moving, our travelers rely on more than just a booki...

Location

Canada , Toronto

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

July 17, 2026

Requirements

Minimum of 3 years in the travel industry (Airline, Retail, or TMC)
Fluent in English and French to effectively manage daily communications with out-of-province clients and partners
Extensive knowledge of Amadeus GDS (Ticketing and Reissuing is a must)
Advanced skills in MS Office (Word, Excel, Outlook) and Teams
TICO certification is required (OPC certification is mandatory for Quebec-based candidates)
An independent, fast learner who can maintain high accuracy in a high-volume, fast-paced environment
A dedicated home office with a reliable wired internet connection

Job Responsibility

Utilize preferred airline suppliers to build and present optimized air itineraries that balance cost, efficiency, and traveler needs
Masterfully navigate Amadeus queues to monitor ticket requirements, process exchanges, and handle full or partial refunds with surgical precision
Proactively manage schedule changes to ensure zero disruption to the traveler
Execute all ARC/BSP documentation and maintain rigorous up-to-date knowledge of airline contracts to ensure the best utilization of preferred supplier agreements
Collaborate with internal partners to explain travel restrictions, rules, and safety tips, ensuring every stakeholder is informed and prepared

What we offer

Monetary & Non-monetary Rewards Program
Ongoing GDS updates and educational refreshers

Fulltime

Bilingual Travel Agent Tico Or Opc And Amadeus

We’re looking for a Bilingual Travel Agent to join a vibrant and growing team th...

Location

Canada , Moncton

Salary:

22.00 USD / Hour

Randstad

Expiration Date

July 28, 2026

Requirements

3+ years’ experience in the travel industry (retail or leisure focus)
1+ year of customer service in a high-touch environment
Proficiency in Amadeus (GDS) is required
Certifications: TICO (mandatory) & OPC (if based in Quebec)
Bilingual: Fluent in English and French, both written and spoken
Strong communication and multitasking skills
Ability to work independently and manage priorities
Technical Requirements: A stable wired internet connection (WiFi not recommended)

Job Responsibility

Handle client travel requests via phone, email, and chat
Provide expert advice on travel plans, documents, and safety requirements
Book and modify travel: flights, accommodations, car rentals, insurance, excursions
Troubleshoot issues and ensure clients feel supported from start to finish
Apply loyalty programs (cash and points)
Protect sensitive information and uphold privacy policies
Meet key performance metrics (quality, adherence, attendance)
Engage in ongoing training and team collaboration

What we offer

access to a recognition and rewards program (monetary & non-monetary)
Remote Flexibility – Work from the comfort of your home, no commute needed
Travel-Centric Focus – Help clients plan flights, getaways, excursions, and more
Performance Culture – Be recognized and rewarded for the quality of your work
Supportive Team – Work alongside experienced professionals who have your back
Continuous Learning – Stay sharp with evolving destination and product knowledge
Purposeful Work – Join a team that values collaboration, creativity, and integrity

Fulltime

Bilingual Travel Agent

We’re looking for a Bilingual Travel Agent to join a vibrant and growing team th...

Location

Canada , Edmonton

Salary:

22.00 USD / Hour

Randstad

Expiration Date

July 28, 2026

Requirements

3+ years' experience in the travel industry (retail or leisure focus)
1+ year of customer service in a high-touch environment
Proficiency in Amadeus (GDS) is required
Certifications: TICO (mandatory) & OPC ( if based in Quebec)
Bilingual: Fluent in English and French, both written and spoken
Strong communication and multitasking skills
Ability to work independently and manage priorities
Technical Requirements: A stable wired internet connection (WiFi not recommended)

Job Responsibility

Handle client travel requests via phone, email, and chat
Provide expert advice on travel plans, documents, and safety requirements
Book and modify travel: flights, accommodations, car rentals, insurance, excursions
Troubleshoot issues and ensure clients feel supported from start to finish
Apply loyalty programs (cash and points)
Protect sensitive information and uphold privacy policies
Meet key performance metrics (quality, adherence, attendance)
Engage in ongoing training and team collaboration

What we offer

Remote Flexibility
Travel-Centric Focus
Performance Culture
Supportive Team
Continuous Learning
Purposeful Work
access to a recognition and rewards program (monetary & non-monetary)

Fulltime

Bilingual Travel Agent

We’re looking for a Bilingual Travel Agent to join a vibrant and growing team th...

Location

Canada , Montréal

Salary:

22.00 USD / Hour

Randstad

Expiration Date

July 28, 2026

Requirements

3+ years’ experience in the travel industry (retail or leisure focus)
1+ year of customer service in a high-touch environment
Proficiency in Amadeus (GDS) is required
Certifications: TICO (mandatory) & OPC ( if based in Quebec)
Bilingual: Fluent in English and French, both written and spoken
Strong communication and multitasking skills
Ability to work independently and manage priorities
Technical Requirements: A stable wired internet connection (WiFi not recommended)

Job Responsibility

Handle client travel requests via phone, email, and chat
Provide expert advice on travel plans, documents, and safety requirements
Book and modify travel: flights, accommodations, car rentals, insurance, excursions
Troubleshoot issues and ensure clients feel supported from start to finish
Apply loyalty programs (cash and points)
Protect sensitive information and uphold privacy policies
Meet key performance metrics (quality, adherence, attendance)
Engage in ongoing training and team collaboration

What we offer

Salary: $22/hour + access to a recognition and rewards program (monetary & non-monetary)
Remote Flexibility – Work from the comfort of your home, no commute needed
Travel-Centric Focus – Help clients plan flights, getaways, excursions, and more
Performance Culture – Be recognized and rewarded for the quality of your work
Supportive Team – Work alongside experienced professionals who have your back
Continuous Learning – Stay sharp with evolving destination and product knowledge
Purposeful Work – Join a team that values collaboration, creativity, and integrity

Fulltime

Bilingual Travel Agent

We’re looking for a Bilingual Travel Agent to join a vibrant and growing team th...

Location

Canada , Toronto

Salary:

22.00 USD / Hour

Randstad

Expiration Date

July 28, 2026

Requirements

3+ years’ experience in the travel industry (retail or leisure focus)
1+ year of customer service in a high-touch environment
Proficiency in Amadeus (GDS) is required
Certifications: TICO (mandatory) & OPC (if based in Quebec)
Bilingual: Fluent in English and French, both written and spoken
Strong communication and multitasking skills
Ability to work independently and manage priorities
Technical Requirements: A stable wired internet connection (WiFi not recommended)

Job Responsibility

Handle client travel requests via phone, email, and chat
Provide expert advice on travel plans, documents, and safety requirements
Book and modify travel: flights, accommodations, car rentals, insurance, excursions
Troubleshoot issues and ensure clients feel supported from start to finish
Apply loyalty programs (cash and points)
Protect sensitive information and uphold privacy policies
Meet key performance metrics (quality, adherence, attendance)
Engage in ongoing training and team collaboration

What we offer

Access to a recognition and rewards program (monetary & non-monetary)
Remote Flexibility
Travel-Centric Focus
Performance Culture
Supportive Team
Continuous Learning
Purposeful Work

Fulltime

Bilingual Travel Agent

We’re looking for a Bilingual Travel Agent to join a vibrant and growing team th...

Location

Canada , Ottawa

Salary:

22.00 USD / Hour

Randstad

Expiration Date

July 28, 2026

Requirements

3+ years’ experience in the travel industry (retail or leisure focus)
1+ year of customer service in a high-touch environment
Proficiency in Amadeus (GDS) is required
Certifications: TICO (mandatory) & OPC ( if based in Quebec)
Bilingual: Fluent in English and French, both written and spoken
Strong communication and multitasking skills
Ability to work independently and manage priorities
Technical Requirements: A stable wired internet connection (WiFi not recommended)

Job Responsibility

Handle client travel requests via phone, email, and chat
Provide expert advice on travel plans, documents, and safety requirements
Book and modify travel: flights, accommodations, car rentals, insurance, excursions
Troubleshoot issues and ensure clients feel supported from start to finish
Apply loyalty programs (cash and points)
Protect sensitive information and uphold privacy policies
Meet key performance metrics (quality, adherence, attendance)
Engage in ongoing training and team collaboration

What we offer

Remote Flexibility – Work from the comfort of your home, no commute needed
Travel-Centric Focus – Help clients plan flights, getaways, excursions, and more
Performance Culture – Be recognized and rewarded for the quality of your work
Supportive Team – Work alongside experienced professionals who have your back
Continuous Learning – Stay sharp with evolving destination and product knowledge
Purposeful Work – Join a team that values collaboration, creativity, and integrity
access to a recognition and rewards program (monetary & non-monetary)

Fulltime

Bilingual Client Service Representative - Outreach Agent

Location

United States , Stockton

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

English/Spanish bilingual fluency required, including reading and writing skills
High School Diploma, GED, or equivalent required
Strong customer service and communication skills
Comfortable speaking in front of groups and conducting presentations
Basic computer proficiency including: Microsoft Word, Excel, PowerPoint
Typing speed of 20+ WPM required
Ability to quickly learn new software systems
Valid California driver's license and proof of insurance required
Reliable transportation required
Strong organizational and multitasking abilities

Job Responsibility

Conduct face-to-face outreach and enrollment assistance services
Present healthcare plan options to beneficiaries through group and individual presentations
Assist beneficiaries with enrollment and disenrollment processes
Provide education on healthcare plans and available services
Support beneficiaries with medical exemption and waiver inquiries
Maintain positive working relationships with county staff and community organizations
Participate in community events and health fairs as needed
Perform enrollment/disenrollment data entry and documentation
Accurately document daily activities within CRM systems
Maintain compliance with established procedures and quality standards

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Corporate Travel Consultant

Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successfu...

Location

Canada , Montreal

Salary:

50000.00 - 98000.00 USD / Year

Flight Centre Brand

Expiration Date

Until further notice

Requirements

Bilingual in both English and French
Customer focused – consistently going above and beyond to deliver an amazing client experience
You obsess over details
take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed
Outstanding interpersonal skills and ability to build strong business relationships
A problem solver who thinks outside of the box to provide creative solutions
You embrace egalitarianism, irreverence, and ownership
You thrive in a collaborative environment but can also produce quality work independently
Excellent written and verbal communications skills
Ability to work in a fast paced, deadline driven environment

Job Responsibility

Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations
Follow company procedures, account guidelines and customer service standards
Work as a team member and assist other agents as needed in completing all functions related to servicing the client
Build and maintain strong working relationships
Provide solutions to travel related problems clients may experience
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Other duties and tasks as assigned

What we offer

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

Fulltime

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Bilingual Travel And Customer Service Agent

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