Bilingual Travel And Customer Service Agent Job at Randstad (Ottawa)

New

Bilingual Travel and Customer Service Agent – Remote

In a world that never stops moving, our travelers rely on more than just a booki...

Location

Canada , Montréal

Salary:

22.00 USD / Hour

Randstad

Expiration Date

June 27, 2026

Requirements

Minimum of 3 years in the travel industry (Airline, Retail, or TMC)
Fluent in English and French to effectively manage daily communications with out-of-province clients and partners
Extensive knowledge of Amadeus GDS (Ticketing and Reissuing is a must)
Advanced skills in MS Office (Word, Excel, Outlook) and Teams
TICO certification is required (OPC certification is mandatory for Quebec-based candidates)
An independent, fast learner who can maintain high accuracy in a high-volume, fast-paced environment
A dedicated home office with a reliable wired internet connection

Job Responsibility

Utilize preferred airline suppliers to build and present optimized air itineraries that balance cost, efficiency, and traveler needs
Masterfully navigate Amadeus queues to monitor ticket requirements, process exchanges, and handle full or partial refunds with surgical precision
Proactively manage schedule changes to ensure zero disruption to the traveler
Execute all ARC/BSP documentation and maintain rigorous up-to-date knowledge of airline contracts
Collaborate with internal partners to explain travel restrictions, rules, and safety tips

What we offer

Monetary & Non-monetary Rewards Program
2 weeks of paid professional integration + ongoing GDS updates
100% remote position
Work in an environment where you are empowered to take the initiative and are recognized for your individual contribution
Stay ahead of the industry with ongoing GDS updates and educational refreshers

Fulltime

New

Bilingual Travel and Customer Service Agent – Remote

In a world that never stops moving, our travelers rely on more than just a booki...

Location

Canada , Toronto

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

July 03, 2026

Requirements

Minimum of 3 years in the travel industry (Airline, Retail, or TMC)
Fluent in English and French to effectively manage daily communications with out-of-province clients and partners
Extensive knowledge of Amadeus GDS (Ticketing and Reissuing is a must)
Advanced skills in MS Office (Word, Excel, Outlook) and Teams
TICO certification is required (OPC certification is mandatory for Quebec-based candidates)
An independent, fast learner who can maintain high accuracy in a high-volume, fast-paced environment
A dedicated home office with a reliable wired internet connection

Job Responsibility

Utilize preferred airline suppliers to build and present optimized air itineraries that balance cost, efficiency, and traveler needs
Masterfully navigate Amadeus queues to monitor ticket requirements, process exchanges, and handle full or partial refunds with surgical precision
Proactively manage schedule changes to ensure zero disruption to the traveler
Execute all ARC/BSP documentation and maintain rigorous up-to-date knowledge of airline contracts to ensure the best utilization of preferred supplier agreements
Collaborate with internal partners to explain travel restrictions, rules, and safety tips, ensuring every stakeholder is informed and prepared

What we offer

Monetary & Non-monetary Rewards Program
100% remote position
Ongoing GDS updates and educational refreshers
2 weeks of paid professional integration

Fulltime

New

Bilingual Travel and Customer Service Agent – Remote

In a world that never stops moving, our travelers rely on more than just a booki...

Location

Canada , Edmonton

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

June 27, 2026

Requirements

Minimum of 3 years in the travel industry (Airline, Retail, or TMC)
Fluent in English and French to effectively manage daily communications with out-of-province clients and partners
Extensive knowledge of Amadeus GDS (Ticketing and Reissuing is a must)
Advanced skills in MS Office (Word, Excel, Outlook) and Teams
TICO certification is required (OPC certification is mandatory for Quebec-based candidates)
An independent, fast learner who can maintain high accuracy in a high-volume, fast-paced environment
A dedicated home office with a reliable wired internet connection

Job Responsibility

Utilize preferred airline suppliers to build and present optimized air itineraries that balance cost, efficiency, and traveler needs
Masterfully navigate Amadeus queues to monitor ticket requirements, process exchanges, and handle full or partial refunds with surgical precision
Proactively manage schedule changes to ensure zero disruption to the traveler
Execute all ARC/BSP documentation and maintain rigorous up-to-date knowledge of airline contracts to ensure the best utilization of preferred supplier agreements
Collaborate with internal partners to explain travel restrictions, rules, and safety tips, ensuring every stakeholder is informed and prepared

What we offer

Monetary & Non-monetary Rewards Program
100% remote position
Ongoing GDS updates and educational refreshers
2 weeks of paid professional integration

Fulltime

Corporate Travel Consultant

Corporate Traveller is looking for a motivated and driven Corporate Travel Consu...

Location

Canada , Montreal

Salary:

50000.00 - 86000.00 CAD / Year

Flight Centre Brand

Expiration Date

Until further notice

Requirements

Bilingual in both English and French
Minimum of 2 years travel consulting experience
2 years’ experience with a Global Distribution System (GDS) (Sabre preferred)
Confident using Microsoft suite
Comfortable learning new software
OPC certification preferred (candidates without will be supported to obtain it)
Successful completion of the OPC exam within 30 days of employment is mandatory
Customer focused
Organized
Ability to juggle competing priorities

Job Responsibility

Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations
Follow company procedures, account guidelines and customer service standards
Work as a team member and assist other agents as needed in completing all functions related to servicing the client
Build and maintain strong working relationships
Provide solutions to travel related problems clients may experience
Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+
Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity
Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences
Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds

What we offer

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program

Fulltime

New

Bilingual Air Agent

In a world that never stops moving, our travelers rely on more than just a booki...

Location

Canada , Toronto

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

June 27, 2026

Requirements

Minimum of 3 years in the travel industry (Airline, Retail, or TMC)
Fluent in English and French
Extensive knowledge of Amadeus GDS (Ticketing and Reissuing is a must)
Advanced skills in MS Office (Word, Excel, Outlook) and Teams
TICO certification is required (OPC certification is mandatory for Quebec-based candidates)
An independent, fast learner who can maintain high accuracy in a high-volume, fast-paced environment
A dedicated home office with a reliable wired internet connection

Job Responsibility

Utilize preferred airline suppliers to build and present optimized air itineraries that balance cost, efficiency, and traveler needs
Masterfully navigate Amadeus queues to monitor ticket requirements, process exchanges, and handle full or partial refunds with surgical precision
Proactively manage schedule changes to ensure zero disruption to the traveler
Execute all ARC/BSP documentation and maintain rigorous up-to-date knowledge of airline contracts to ensure the best utilization of preferred supplier agreements
Collaborate with internal partners to explain travel restrictions, rules, and safety tips

What we offer

Monetary & Non-monetary Rewards Program
paid professional integration
ongoing GDS updates
possibility of permanency after probation

Fulltime

Hospitality Specialist

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Hollywood

Salary:

18.00 USD / Hour

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills
Attention to detail
Excellent customer service skills
Ability to work under pressure
Bilingual Preferred

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily
Respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Guest Services Associate

The Guest Services Associate represents the first point of contact with our gues...

Location

United States , St. George

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/ GED
Experience or comparable knowledge in the Resort/Hotel industry
Timeshare knowledge is preferred
Basic computer skills
Close attention to detail
Excellent Customer Service skills with the ability to work under pressure
Bilingual is a plus
Active listener with the ability to solve problems
Ability to Work with minimal supervision
Excellent verbal and written communication skills

Job Responsibility

Represents the first point of contact with our guests and handles all stages of their stay
Is responsible for the efficient and courteous operation of the front desk
Is responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges
Answers and transfers all calls from the switchboard using proper telephone etiquette
Answers guest questions about local restaurants and attractions
Makes courtesy calls and follow up calls to all guests’ issues
Sends confirmation letters to owners/guests
Coordinates with all other departments to ensure a smooth response to guest’s requests
Processes all incoming revenue from all departments daily
Opens and closes the credit card machines and cashier audit reports

What we offer

Medical Insurance
Dental Insurance
Vision Insurance
Discounted Resort Stays
Paid Time Off
Life Insurance
Long-Term Disability
Professional Development
Competitive Compensation
Rapid Growth

Fulltime

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

United States , Waikiki Beach

Salary:

34.15 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification
Flexible schedule
Bilingual speakers of Korean, Chinese, or Japanese and English are preferred

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Bilingual Travel And Customer Service Agent

Randstad

Location:
Canada , Ottawa

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 16, 2026

Expiration:
June 27, 2026

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