CrawlJobs Logo

Bilingual Technical Support Specialist

https://www.baxter.com/ Logo

Baxter

Location Icon

Location:
Canada , Mississauga

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

57664.00 - 86496.00 CAD / Year

Job Description:

As a Bilingual Technical Support Specialist, this is where your technical expertise directly supports healthcare professionals and helps ensure life‑saving medical devices perform safely and reliably when patients need them most. This is where you become a trusted problem‑solver—providing expert guidance, resolving complex technical issues, and delivering a customer experience that reflects Baxter's mission to save and sustain lives. In this role, your success is measured by the quality of support you deliver, the confidence you build with customers and internal partners, and your ability to resolve issues efficiently while maintaining accurate, compliant documentation.

Job Responsibility:

  • Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
  • Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
  • Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
  • Conduct customer follow-up activities to confirm issue resolution and close service interactions
  • Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
  • Document and track engineering part returns for failure analysis in accordance with Baxter procedures
  • Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
  • Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
  • travel within the U.S. and Canada for training as required.

Requirements:

  • Bilingual proficiency in English and French (required)
  • Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
  • Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
  • Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
  • Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
  • Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
  • Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • ability to travel within the U.S. and Canada for training as required.

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Bilingual Technical Support Specialist

Bilingual technical customer success specialist

Location
Location
Japan , Tokyo
Salary
Salary:
4000000.00 - 5000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
November 30, 2027
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 2+ years of experience in product or project management within the tech industry
  • Experience managing client support activities (onboarding, inquiry handling, troubleshooting)
  • Proven ability to learn and understand detailed technical specifications
  • Strong product and customer-oriented mindset
  • Excellent communication and interpersonal skills
  • Proficiency in Japanese (fluent level) and English (business level)
What we offer
What we offer
  • Visa Sponsor
  • Free Meals
  • 食堂
Read More
Arrow Right

Family Child Care Home Visiting Support Specialist Bilingual

Clarendon is seeking a dependable, motivated individual with exceptional people ...
Location
Location
United States
Salary
Salary:
Not provided
clarendonearlyeducationservices.org Logo
Clarendon Early Education Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II
  • Fluent bi-lingual Spanish/English oral and written skills
  • Strong organizational and communication skills
  • Ability to work individually and as a team-player
  • Computer proficiency in Microsoft Office, Zoom and Teams
  • Must have a valid driver’s license and a reliable vehicle
Job Responsibility
Job Responsibility
  • Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators
  • Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources
  • Provide technical assistance with Family Child Care policy and regulations, curriculum and children’s assessments and progress reporting
  • Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings
  • Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required)
  • Represent the agency in community outreach activities to build connections that benefit families
  • All other duties as assigned
What we offer
What we offer
  • 16 paid holidays
  • 8 sick/personal days
  • 2 weeks of Earned time-off
  • Health, dental and 401K benefits
Read More
Arrow Right

Family Child Care Home Visiting Support Specialist

Clarendon is seeking a dependable, motivated individual with exceptional people ...
Location
Location
United States
Salary
Salary:
Not provided
clarendonearlyeducationservices.org Logo
Clarendon Early Education Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II
  • Fluent bi-lingual Spanish/English oral and written skills
  • Strong organizational and communication skills
  • Ability to work individually and as a team-player
  • Computer proficiency in Microsoft Office, Zoom and Teams
  • Must have a valid driver’s license and a reliable vehicle
Job Responsibility
Job Responsibility
  • Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators
  • Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources
  • Provide technical assistance with Family Child Care policy and regulations, curriculum and children’s assessments and progress reporting
  • Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings
  • Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required)
  • Represent the agency in community outreach activities to build connections that benefit families
  • All other duties as assigned
What we offer
What we offer
  • 16 paid holidays
  • 8 sick/personal days
  • 2 weeks of Earned time-off
  • Health, dental and 401K benefits
Read More
Arrow Right
New

Bilingual Technical Support Specialist (French & English)

As a Bilingual Technical Support Specialist, this is where your technical expert...
Location
Location
Canada , Mississauga
Salary
Salary:
57664.00 - 86496.00 CAD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bilingual proficiency in English and French (required)
  • Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
  • Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
  • Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
  • Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
  • Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
  • Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • ability to travel within the U.S. and Canada for training as required
Job Responsibility
Job Responsibility
  • Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
  • Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
  • Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
  • Conduct customer follow-up activities to confirm issue resolution and close service interactions
  • Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
  • Document and track engineering part returns for failure analysis in accordance with Baxter procedures
  • Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
  • Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
  • travel within the U.S. and Canada for training as required
What we offer
What we offer
  • Management Incentive Compensation Plan target payout
  • Fulltime
Read More
Arrow Right

Technical Support Specialist I - Bilingual

The Customer Support Specialist provides escalated support to Mindbody customers...
Location
Location
Brazil
Salary
Salary:
Not provided
mindbodyonline.com Logo
Mindbody
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent experience
  • Advance or fluent English skills + the ability to communicate effectively in Spanish or French
  • Customer service or call center experience or Customer Support Associate experience preferred
  • Working knowledge of Mindbody’s software products is preferred
  • Demonstrated ability to handle a high call and email volume
  • Excellent computer skills, including familiarity with using internet browsers, online chat tools, and email
  • Strong communication skills, both verbal and written
  • Ability to handle escalated and complex customer issues with confidence, patience, and professionalism
  • Demonstrated ability to actively listen and use curiosity to gain full understanding of customer needs
  • Ability to learn and acquire new industry, company, product, or technical knowledge
Job Responsibility
Job Responsibility
  • Intake of technical product support to customers through a variety of channels, primarily inbound and outbound phone calls, but can also include email, chat, and web forums
  • Follow up and resolve customer callbacks and open cases for product support
  • Resolve customer inquiries related to services or the software
  • Troubleshoot complex product-related issues
  • Escalate more complex issues as needed to higher-level support teams and/or management
  • deescalate customers to Associate level support, as needed
  • Provide quality service to customers that meets our customer expectations and in accordance with the department’s guidelines and policies
  • Take a high rate of inbound contacts and provide a high-level of engagement with the customers
  • Follow internal Knowledge Centered Support processes to accurately answer customer questions and to maintain knowledge bases
  • Use advanced product knowledge to educate customers on product features or additional services to meet their needs
  • Fulltime
Read More
Arrow Right

Redzone Administrator

The Redzone Administrator ensures optimal operation of AK Crust’s Redzone Digita...
Location
Location
United States , Green Bay
Salary
Salary:
Not provided
akcrust.com Logo
Port City Bakery, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bilingual Spanish preferred
  • Proficiency with iPad, Apple TV, and Microsoft Office
  • Strong coaching and collaboration skills
  • Data analysis capabilities and database table knowledge
  • Ability to create and interpret graphs and charts
  • Understand Redzone software and manufacturing operations
  • Troubleshoot technical issues with hardware and software
  • Train employees at all levels on system use
  • Analyze data and create reports
  • Communicate technical information clearly to non-technical users
Job Responsibility
Job Responsibility
  • Manage user accounts (setup, password resets, electronic signatures, forum access)
  • Deploy software updates across iPads and TVs at 4 Green Bay, WI locations
  • Configure new products/items based on the information managers provide and the correct settings and characteristics
  • Build and edit data sheets, items, characteristics, and other relevant information
  • Set up new department/area/line that will utilize Redzone (Dry Mix, Safety, Shipping/Receiving, new line)
  • Integrate new equipment (weight scales, calipers) with the system
  • Resolve line sensor malfunctions, iPad charging issues, and TV problems
  • Provide real-time assistance to users or respond promptly when research is needed
  • Collaborate with Redzone support to address issues that require further support
  • Work with SMEs and IT to help with troubleshooting and support
What we offer
What we offer
  • Free uniforms
  • FREE Dental (employee coverage)
  • Health Insurance
  • FREE Vision (employee coverage)
  • Life Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • 401(k) plan with company match
  • Paid vacation, up to 20 days per year!
  • Paid holidays
  • Fulltime
Read More
Arrow Right

Field Support Specialist

The Field Support Specialist (FSS) role supports field sales activity by providi...
Location
Location
United States , Fort Myers
Salary
Salary:
58600.00 - 69000.00 USD / Year
antechdiagnostics.com Logo
Antech Diagnostics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA degree in related field preferred, or combination of education and industry experience
  • 4+ years relevant technical experience with demonstrated success
  • Previous veterinary medicine background preferred
  • Prior customer service preferred
  • IHD diagnostics experience: collection, preparation, testing, etc.
  • In-house diagnostics utilization, installation and training experience preferred
  • Intermediate knowledge of Microsoft Office Suite and other computer software required
  • Knowledge of basic computer networks and components required
  • Must be Bilingual in English and Spanish
  • Must be based within the territory that includes Fort Myers, FL
Job Responsibility
Job Responsibility
  • Supports field sales activity by providing outstanding installation, onboarding and training, and integration support
  • Provides ongoing relationship management with customers
  • Responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services
  • Provides detailed end-user hands-on technical and staff training
  • Walks customers through software installation and launch newly-installed programs and analyzers for the first time
  • Sends technical documentation to customers and end-users and makes recommendations
  • Brings customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs
  • Responsible for customer relations and education upon sale completion and coordination of IHD install and components
  • Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations
  • Physical install of IHD systems and computers at clinic location
What we offer
What we offer
  • Paid Time Off & Holidays
  • Medical, Dental, Vision (Multiple Plans Available)
  • Basic Life (Company Paid) & Supplemental Life
  • Short and Long Term Disability (Company Paid)
  • Flexible Spending Accounts/Health Savings Accounts
  • Paid Parental Leave
  • 401(k) with company match
  • Tuition/Continuing Education Reimbursement
  • Life Assistance Program
  • Pet Care Discounts
  • Fulltime
Read More
Arrow Right

Professional Senior, Engineering - Airworthiness

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering
  • 8 – 10 years of experience in the aerospace industry
  • preferably experience in Airworthiness
  • Aircraft Airworthiness/Certification experience dealing with government authorities and certification regulations
  • developed competencies related to Project engineering
  • good understanding of aircraft functionality
  • great relational acumen and excellent social/interpersonal skills
  • organized/self-motivated
  • bilingual (French, English) with strong verbal/written English skills
  • strong knowledge of Microsoft Office (Word, Excel, PowerPoint & Access), Internet skills, Knowledge of Documentum, and eRoom
Job Responsibility
Job Responsibility
  • Represent the regulatory authority for the approval of new aircraft designs, product improvements and continued safety for the Bombardier products
  • Work with and support the Airworthiness team to provide key leadership for the continued safety, certification, and airworthiness
  • Organize and lead the logistics of internal/external certification activity
  • Provide guidance and coordinate closure of Authority papers “IP, CM, CRI, CAI”
  • Liaise and coordinate activities with certifying government authorities and provide regulatory and strategic guidance to other Bombardier disciplines
  • Collect and disposition Lessons Learned with Knowledge Domains for implementation on New Product Development projects
  • Lead and coordinate solution development for complex certification related problems leveraging transformation and Bombardier Engineering System (BES)
  • Perform rough order of magnitude (RoM) business cases and statements of work for technical studies and aircraft studies having multi-disciplinary inputs
  • Support Strat Tech team providing guidance regarding certification
  • Support technical specialist development of Means of Compliance (MoC) including new or novel regulatory interpretations
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right