Bilingual technical customer success specialist Job at Randstad (Tokyo)

Bilingual Specialist

The Installation Specialist ensures restaurant sites are fully prepared for succ...

Location

United States , Los Angeles

Salary:

21.00 - 27.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Restaurant experience required
Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments
Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows
Excellent organizational, multitasking, and communication skills with a professional approach under pressure
Understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization
Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues preferred
Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person
Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management
Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses preferred

Job Responsibility

Conducting Installations: Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
Complete cabling, patching, and connectivity setup
Deliver onsite training and live support for staff and management
Implement menu/system updates and reporting configuration
Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting
Lead follow-ups with clients to ensure smooth transitions and adoption
Travel regularly to client sites as required
Conducting Virtual Site Surveys: Conduct comprehensive virtual assessments, including complex or escalated restaurant sites
Validate readiness of wiring, electrical infrastructure, networking, and internet performance
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

New

Customer Service Account Specialist

Build and maintain a solid working relationship with Hubbell Power Systems custo...

Location

United States , Centralia

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

Effective communication skills across telephone, electronic, and face-to-face interactions
Proficiency in Microsoft Office or similar software tools
2+ years of customer service experience in a professional environment (preferred)
Experience with Salesforce, SAP, or similar systems (preferred)
Bilingual skills (a plus)
Potential to travel for business, as needed
Work on a computer or related equipment for 8+ hours per day

Job Responsibility

Build and maintain a solid working relationship with Hubbell Power Systems customers
Act as the HPS lead to organize and prepare quotation proposals and review customer orders for acceptance
Coordinate technical and commercial requirements
Support field sales and customers regarding product needs
Be the first point of contact for our customers
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Research and resolve Accounts Receivable issues
Investigate and resolve issues related to returned goods
Manage a territory or set of accounts with the objective of providing outstanding service
Review quotation requests promptly, secure competitive feedback as available, and if applicable submit quotation requests to Business Units with pertinent comments

Fulltime

Customer Service Account Specialist

Build and maintain a solid working relationship with Hubbell Power Systems custo...

Location

United States , Centralia

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

Effective communication skills across telephone, electronic, and face-to-face interactions
Proficiency in Microsoft Office or similar software tools
2+ years of customer service experience in a professional environment (preferred)
Experience with Salesforce, SAP, or similar systems (preferred)
Bilingual skills (a plus)
Potential to travel for business, as needed

Job Responsibility

Build and maintain a solid working relationship with Hubbell Power Systems customers
Act as the HPS lead to organize and prepare quotation proposals and review customer orders for acceptance
Coordinate technical and commercial requirements
Support field sales and customers regarding product needs
Be the first point of contact for our customers
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Research and resolve Accounts Receivable issues
Investigate and resolve issues related to returned goods
Manage a territory or set of accounts with the objective of providing outstanding service
Review quotation requests promptly, secure competitive feedback as available, and if applicable submit quotation requests to Business Units with pertinent comments

Fulltime

Field Support Specialist

The Field Support Specialist (FSS) role supports field sales activity by providi...

Location

United States , Fort Myers

Salary:

58600.00 - 69000.00 USD / Year

Antech Diagnostics

Expiration Date

Until further notice

Requirements

BS/BA degree in related field preferred, or combination of education and industry experience
4+ years relevant technical experience with demonstrated success
Previous veterinary medicine background preferred
Prior customer service preferred
IHD diagnostics experience: collection, preparation, testing, etc.
In-house diagnostics utilization, installation and training experience preferred
Intermediate knowledge of Microsoft Office Suite and other computer software required
Knowledge of basic computer networks and components required
Must be Bilingual in English and Spanish
Must be based within the territory that includes Fort Myers, FL

Job Responsibility

Supports field sales activity by providing outstanding installation, onboarding and training, and integration support
Provides ongoing relationship management with customers
Responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services
Provides detailed end-user hands-on technical and staff training
Walks customers through software installation and launch newly-installed programs and analyzers for the first time
Sends technical documentation to customers and end-users and makes recommendations
Brings customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs
Responsible for customer relations and education upon sale completion and coordination of IHD install and components
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations
Physical install of IHD systems and computers at clinic location

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

Cloud & AI Specialist

Are you passionate about AI and eager to transform the IT landscape? Join our dy...

Location

Canada , Ottawa

Salary:

103500.00 - 170700.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years technology-related sales account management experience OR 6+ years technology-related sales or account management experience
Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience
3+ years of solution sales or consulting services sales experience
Experience selling business solutions to Public Sector customers with a focus on Cloud Native, AI, or Data platform and analytics
Ability to obtain Reliability/ Security Clearance
Bilingual (French & English)

Job Responsibility

Lead Customer Engagements: Act as the Azure sales lead, guiding customers through cloud transformation across infrastructure, data, and AI platforms. Address business and technical needs with demos, whiteboarding, and solution storytelling
Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory strategies and drive revenue
Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Azure Marketplace
Accelerate Decisions: Engage decision-makers with clear business cases using Azure Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption
Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI

Fulltime

Product Specialist

The Biocomposites Product Specialist’s primary goal is to drive compliant sales ...

Location

United States , Miami

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

3-5 years of documented medical or B2B sales success grounded in sales process training
Documented sales success and career progression
Demonstration of competency in presenting technical information
Ability to work with highly diverse groups
Ability to present and educate provided materials
Strong written and oral communication skills
Documented ability to influence decision makers
Medical Device Industry experience preferred but not required
Basic knowledge of human anatomy preferred but not required
An understanding of Hospital Operating Room policy and procedures preferred but not required

Job Responsibility

Achieve sales revenue targets by product and specialty in assigned territory hospitals
Drive adoption in existing accounts and new users in hospitals within assigned territory
Exhibit confidence in product knowledge and science to handle competitive threats
Leverage data and local insight to prioritize local territory needs and activities
Utilize business planning tools, data and information to effectively work the territory while achieving goals through set quarterly MBOs
Enhance relationships with key stakeholders within distributor network to influence resource allocation and prioritize focus on Biocomposites’ products
Ensure all distributor sales representatives sell compliantly and use our approved product messaging
Provide continuous training and education to all distributor sales representatives in all territory vertical markets
Identify and engage new distribution partners in our key vertical markets
Regularly update distributor network on market conditions, challenges, product innovations, competition and pricing

What we offer

Competitive salary and benefits
Opportunities to thrive and grow
Engaged and inclusive global teams

Fulltime

Multi-Cloud Service Provider Operations & Administration Specialist

The Multi-Cloud Service Provider Operations & Administration Specialist will man...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A bachelor's degree in a business-related field
Bilingual - Fluent in English and Spanish
Experience in financial administration, cost recovery, and intercompany billing processes
Strong understanding of Cloud Hyperscaler’s partner agreements
Proficiency in project management methodologies and demonstrated ability to create and maintain project plans, budgets, and timelines
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously
Good understanding of infrastructure components such as networking, servers, storage, and virtualization
Familiarity with Cloud computing platforms (e.g. AWS, Azure, GCP) and related services
Proven track record of identifying and resolving issues that arise during project execution
Ability to think critically and develop creative solutions to overcome challenges and obstacles

Job Responsibility

Maintaining strong relationships with customers and ensuring alignment with their cloud needs across Microsoft CSP, AWS managed accounts, and GCP reseller agreements
Identifying customer requirements and overseeing service delivery within the business context, including multi-cloud environments
Managing finances, budgets, and tracking contract deliverables to ensure compliance and profitability
Driving cost optimization strategies without compromising customer satisfaction
Assessing customer feedback and leveraging creativity to establish, improve, and refine services
Building partnerships and collaborating with cross-functional teams and account leaders to define service delivery criteria and resolve issues
Providing status reports, dashboards, and updates to client stakeholders
mitigating risks and accelerating issue resolution
Overseeing P&L control, complex negotiations, scope management, risk logs, deviations, and mitigation strategies
Coordinating multiple projects through effective communication, data collection, and analysis

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

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Bilingual technical customer success specialist

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