Bilingual technical customer success specialist Job at Randstad (Tokyo)

Bilingual Specialist

The Installation Specialist ensures restaurant sites are fully prepared for succ...

Location

United States , Los Angeles

Salary:

21.00 - 27.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Restaurant experience required
Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments
Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows
Excellent organizational, multitasking, and communication skills with a professional approach under pressure
Understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization
Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues preferred
Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person
Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management
Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses preferred

Job Responsibility

Conducting Installations: Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
Complete cabling, patching, and connectivity setup
Deliver onsite training and live support for staff and management
Implement menu/system updates and reporting configuration
Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting
Lead follow-ups with clients to ensure smooth transitions and adoption
Travel regularly to client sites as required
Conducting Virtual Site Surveys: Conduct comprehensive virtual assessments, including complex or escalated restaurant sites
Validate readiness of wiring, electrical infrastructure, networking, and internet performance
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

Bilingual Installation Specialist

The Installation Specialist ensures restaurant sites are fully prepared for succ...

Location

United States , Charlotte

Salary:

19.00 - 26.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Restaurant experience required
Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments
Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows
Excellent organizational, multitasking, and communication skills with a professional approach under pressure
Understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization
Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues preferred
Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person
Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management
Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses preferred

Job Responsibility

Conducting Installations: Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
Complete cabling, patching, and connectivity setup
Deliver onsite training and live support for staff and management
Implement menu/system updates and reporting configuration
Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting
Lead follow-ups with clients to ensure smooth transitions and adoption
Travel regularly to client sites as required
Conducting Virtual Site Surveys: Conduct comprehensive virtual assessments, including complex or escalated restaurant sites
Validate readiness of wiring, electrical infrastructure, networking, and internet performance
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

New

Operations Coordinator – Workplace Support

This role supports smooth day-to-day workplace operations while delivering a pos...

Location

India , Bangalore

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Strong communication and coordination skills
Willingness to learn and take ownership
Ability to manage routine tasks reliably
Attention to cleanliness, hygiene, and detail

Job Responsibility

Housekeeping & Vendor Coordination: Serve as the primary point of contact for housekeeping staff, oversee daily activities, and coordinate with vendors to ensure consistent service quality
Maintenance & Facilities Support: Coordinate preventive and reactive maintenance (HVAC, electrical, plumbing, cleaning), support minor office improvements, and ensure issues are resolved with minimal disruption
Health, Safety & Compliance: Support workplace safety standards, assist with drills and emergency preparedness, and help maintain a safe and compliant office environment
Inventory, Procurement & Budget Support: Track office supplies and equipment, support procurement activities, and assist with basic budget tracking related to workplace operations
Pantry & Refreshments: Support daily pantry operations, including breakfast and snack arrangements, ensuring hygiene, availability, and timely replenishment
Documentation & Reporting: Maintain operational records and share regular updates on facilities and workplace status
Employee Support: Act as a first point of contact for workplace-related requests and help resolve issues to ensure a smooth employee experience
Event & Engagement Support: Provide on-ground support for office events, trainings, and employee engagement activities as needed
Logistics & Office Support: Support internal logistics such as material movement, deliveries, event setup assistance, and coordination of office supplies and assets

Fulltime

New

Member Experience Standards & Quality Assurance Senior Lead

As our Standards & Quality Assurance Senior Lead, you will be the primary owner ...

Location

United Kingdom , London

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

Experience in driving Operational Excellence on a scalable level
Exceptional attention to detail and a commitment to precision in documentation, process design, and performance reporting
Deep operational mindset and proven ability to translate abstract standards into practical, executable processes for frontline teams
Demonstrable record of driving excellence and accountability through programmatic management and effective stakeholder engagement
Highly organized and proactive approach, with the ability to manage multiple complex initiatives simultaneously and autonomously
Strong data literacy, with proven experience in defining reporting requirements and partnering with technical teams to enhance data/audit visualization platforms (dashboards)
Confident and engaging communication, presentation, and training skills, with the ability to effectively deliver complex information to diverse audiences
Experience supporting organizational change management to ensure new processes are successfully implemented and standards are met.

Job Responsibility

Manage and drive the global Quality Assurance program, including the strategic planning, scheduling, and revision of operational audits across various functions and regions
Leading the end-to-end process for updating, maintaining, and communicating operational standards, policies, and best practices to ensure they remain relevant and actionable
Partners with the Data team to continually improve the operational audit dashboard, enhancing data visualization, accessibility, and utility for functional stakeholders
Ensure all critical training and resource materials (e.g., Connect content) related to standards, audits, and quality assurance are current, accurate, and easily accessible
Design and host high-impact functional training sessions focused on new audit methodologies, key dashboard features, and best practices
Drive the timely completion of all audits and ensure robust tracking and execution of resulting corrective action plans across the business
Create and deliver compelling monthly and quarterly performance reports, synthesizing key audit findings, quality assurance metrics, and improvement recommendations for Executive-level reporting and wider business visibility
Support Operations-focused change management initiatives, acting as the standards expert to ensure all organizational changes maintain alignment with established quality benchmarks and operational policy
Develops strong working relationships with Functional leadership to embed a culture of quality, collaboration, and continuous improvement.

Fulltime

New

Global Creative Director

WeWork is seeking a seasoned and dynamic Creative Director to lead our global de...

Location

United States of America , New York

Salary:

163000.00 - 210000.00 USD / Year

WeWork

Expiration Date

Until further notice

Requirements

Bachelor's degree (BA/BS) in a related field
12-15+ years of progressive experience in art direction and design
Proven track record of leading and inspiring global creative teams in both B2B and B2C environments
Demonstrated experience in professional services, particularly within real estate or financial services
Deep understanding of global brand development and integrated marketing campaigns
Strong emphasis on performance marketing and optimizing creative strategies for significant acquisition and retention on a global scale
Exceptional creative instincts and a comprehensive understanding of design principles, photography, compelling copy, and impactful video production
Strong leadership and people management skills
Excellent time management skills and the ability to strategically manage multiple complex, high-stakes projects simultaneously under pressure
Proven ability to forge strong, collaborative relationships with senior leadership and cross-functional partners

Job Responsibility

Lead and manage a global team of diverse creative talent, including graphic designers, copywriters, art directors, and video producers
Develop, evolve, and rigorously enforce global brand guidelines
Concept and create original, inspiring content that effectively communicates WeWork's vision and narrative across various mediums and global markets
Continuously evolve and push our design systems and visual identity
Articulate the rationale behind design decisions and exhibit strong managerial skills
Collaborate closely with the Chief Marketing and Communications Officer (CMO)
Ensure all creative work reflects a deep understanding of the business, aligning with company goals and marketing strategy
Provide hands-on feedback, mentorship, and guidance to the creative team
Foster a culture of accountability, innovation, and resourcefulness within the team
Build and nurture relationships, manage and mentor creatives

What we offer

20 days of PTO
Approximately 10 paid holidays
80 hours of paid sick leave
16 weeks paid parental leave
Competitive healthcare benefits
401K plan
Life & AD&D insurance
Eligibility to participate in an incentive plan specific to their role.

Fulltime

New

Senior Manager, Technology Design - ICT

We are looking for a Senior Manager, Technology Design - ICT to manage a team re...

Location

United States of America , New York

Salary:

135000.00 - 170000.00 USD / Year

WeWork

Expiration Date

Until further notice

Requirements

Bachelor’s degree or higher in Engineering or Information Technology
5+ years experience managing client facing consulting teams
Technical subject matter expert in at least two of: Cabling, Active IT/Network, Audio-Visual, Security
Experience in having direct responsibility for producing coordinated Low Voltage and / or Telecommunications construction documents
Broad knowledge of low voltage infrastructure, structured cabling and coordination strategy with focus on telecommunications and / or audio visual design
Have extensive experience of program management and construction project delivery
Proficiency in producing and interpreting floor plans and technical drawings and specifications
Understanding of the design and construction of IT Closets, MDF and Electrical Equipment Rooms
Understanding of network architecture and information security compliance
Habitually thinking outside the box and exploring new ways to execute projects

Job Responsibility

Manage the team of Member Solutions team responsible for WeWork’s technology infrastructure designs and client’s custom requirements
Manage the delivery of best in class customer experience and creative solutions designed to meet the technology requirements of our end customers
Drive revenue creation for WeWork through the sale and design of technology services in partnership with internal stakeholders and WeWork members
Collaborate with leadership across Sales to manage the intake process of members in their pipeline and provide a central point of contact for technical knowledge
Work cross functionally to drive larger scale technology design projects with internal stakeholders within Technology, Development, Operations, Security and Real Estate
Own performance management & analytics and drive team process improvement
Ensure team processes and documentations are maintained and seek opportunities to improve them
Own relationship with IT/AV/Security design consultants
Investigate new partnerships and ensure no risks to the business with gaps in coverage or diversity of competition
Define metrics for reporting purposes and analyze trends to identify market opportunities in collaboration with international Member Solutions teams

What we offer

20 days of PTO
approximately 13 paid holidays
80 hours of paid sick time per full calendar year
16 weeks paid parental leave
competitive healthcare benefits
401k plan
life and AD&D insurance

Fulltime

New

Community Associate

As a Community Associate, you'll be the primary point of contact for the Communi...

Location

Germany , Munich

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

College graduate with a four-year degree preferred, but not required
1+ years of hospitality experience
Customer service and/or sales experience a plus
Must have strong verbal and written communication skills
Outstanding interpersonal and multitasking skills
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
Passion for entrepreneurial communities
Passion and understanding of WeWork’s mission and values
Proficient in basic computer skills

Job Responsibility

Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
Ensure that your building is fully operational and processes are running efficiently
Drive growth and promotion of WeWork-provided service offerings
Take direction from the Community Lead and the Community Manager to support the Community Team as necessary
Front Desk Management: Cover the front desk during the building’s set business hours
Greet members and guests
Ensure all visiting guests are in accordance with WeWork's guest policy
Learn the names of members and guests
Anticipate member and guest needs
Ensure building Specific forms are up to date

Fulltime

New

Front Desk Associate

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitalit...

Location

Singapore

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

You’re a people-person—you enjoy meeting new people from all walks of life
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience
You have strong verbal and written communication skills
You are comfortable with and proficient in basic computer skills
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
You show a passion and understanding of WeWork’s mission and values

Job Responsibility

Greet all members and guests with a warm and welcoming demeanor
Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community Bar
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported
Support with issuing and collect keys from members and guests as needed
Keep the front desk clean, organized and free of clutter at all times
Notify members of any food deliveries and packages
Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community WeWork is known for
Keep track of relevant member notes and information in WeWork systems
Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant

Fulltime

Bilingual technical customer success specialist

Randstad

Location:
Japan , Tokyo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 09, 2025

Expiration:
November 30, 2027

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Job Posted:December 09, 2025

Expiration:November 30, 2027

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December 09, 2025

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