Bilingual technical customer success specialist Job at Randstad (Tokyo)

Bilingual Specialist

The Installation Specialist ensures restaurant sites are fully prepared for succ...

Location

United States , Los Angeles

Salary:

21.00 - 27.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Restaurant experience required
Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments
Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows
Excellent organizational, multitasking, and communication skills with a professional approach under pressure
Understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization
Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues preferred
Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person
Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management
Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses preferred

Job Responsibility

Conducting Installations: Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
Complete cabling, patching, and connectivity setup
Deliver onsite training and live support for staff and management
Implement menu/system updates and reporting configuration
Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting
Lead follow-ups with clients to ensure smooth transitions and adoption
Travel regularly to client sites as required
Conducting Virtual Site Surveys: Conduct comprehensive virtual assessments, including complex or escalated restaurant sites
Validate readiness of wiring, electrical infrastructure, networking, and internet performance
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

Bilingual Installation Specialist

The Installation Specialist ensures restaurant sites are fully prepared for succ...

Location

United States , Charlotte

Salary:

19.00 - 26.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Restaurant experience required
Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments
Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows
Excellent organizational, multitasking, and communication skills with a professional approach under pressure
Understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization
Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues preferred
Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person
Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management
Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses preferred

Job Responsibility

Conducting Installations: Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
Complete cabling, patching, and connectivity setup
Deliver onsite training and live support for staff and management
Implement menu/system updates and reporting configuration
Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting
Lead follow-ups with clients to ensure smooth transitions and adoption
Travel regularly to client sites as required
Conducting Virtual Site Surveys: Conduct comprehensive virtual assessments, including complex or escalated restaurant sites
Validate readiness of wiring, electrical infrastructure, networking, and internet performance
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

Multi-Cloud Service Provider Operations & Administration Specialist

The Multi-Cloud Service Provider Operations & Administration Specialist will man...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A bachelor's degree in a business-related field
Bilingual - Fluent in English and Spanish
Experience in financial administration, cost recovery, and intercompany billing processes
Strong understanding of Cloud Hyperscaler’s partner agreements
Proficiency in project management methodologies and demonstrated ability to create and maintain project plans, budgets, and timelines
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously
Good understanding of infrastructure components such as networking, servers, storage, and virtualization
Familiarity with Cloud computing platforms (e.g. AWS, Azure, GCP) and related services
Proven track record of identifying and resolving issues that arise during project execution
Ability to think critically and develop creative solutions to overcome challenges and obstacles

Job Responsibility

Maintaining strong relationships with customers and ensuring alignment with their cloud needs across Microsoft CSP, AWS managed accounts, and GCP reseller agreements
Identifying customer requirements and overseeing service delivery within the business context, including multi-cloud environments
Managing finances, budgets, and tracking contract deliverables to ensure compliance and profitability
Driving cost optimization strategies without compromising customer satisfaction
Assessing customer feedback and leveraging creativity to establish, improve, and refine services
Building partnerships and collaborating with cross-functional teams and account leaders to define service delivery criteria and resolve issues
Providing status reports, dashboards, and updates to client stakeholders
mitigating risks and accelerating issue resolution
Overseeing P&L control, complex negotiations, scope management, risk logs, deviations, and mitigation strategies
Coordinating multiple projects through effective communication, data collection, and analysis

Fulltime

New

Production worker - evening

We are currently looking for several Production Workers to join our client's pro...

Location

Canada , Vaudreuil-Dorion

Salary:

18.00 - 19.10 CAD / Hour

Randstad

Expiration Date

April 17, 2026

Requirements

Good manual dexterity and good attention to detail
In good physical shape
Can stand on feet during 8 hour shift
Hard-working person
Must be able to speak and understand the French language
Must be comfortable working in the heat

Job Responsibility

Operate various stationary machines
Packaging
Quality inspection
Ensure the smooth running of production

What we offer

Evening shift prime of $1.10/h ($19.10/h)
Evening shift schedule: Monday-Friday 4pm-12am (midnight)
On-site training
Growing business
Tasks are simple
You will be part of a great team
Contract with possibility of permanence based on performance

Fulltime

New

Administrative Coordinator

Do you like office work? Do you like the diversity of tasks? We have the job you...

Location

Canada , Lachine

Salary:

21.00 CAD / Hour

Randstad

Expiration Date

April 18, 2026

Requirements

6 months to 1 year of work experience in an administrative position
Good command of computer software
Resourceful and autonomous
Comfortable to communicate in French and English : English is required because it is a Canadian company, and internal communication with clients and internal employees can be in English

Job Responsibility

Confirm and remind clients of their upcoming appointments through calls, emails
Provide excellent service to clients by answering inquiries and addressing concerns in a professional and courteous manner
Resolve appointment-related issues or conflicts effectively and promptly
Assist with other administrative tasks related to appointments and scheduling
Enter and update appointment details accurately in the company’s scheduling system
Track and report on appointment statistics and trends as needed

What we offer

weekly pays
weekends off
Beautiful dynamic working environment
Diversity of tasks

Fulltime

New

Customer Service Representative

Ready to propel your career within a Quebec-based company experiencing phenomena...

Location

Canada , Montréal Nord

Salary:

24.00 - 26.00 CAD / Hour

Randstad

Expiration Date

April 19, 2026

Requirements

2 to 3 years of experience in customer service (corporate or distribution sectors are an asset)
Flawless bilingualism (French and English), both spoken and written
Proficiency in Spanish (a major asset)
High level of autonomy, resourcefulness, and ability to adapt to a changing environment
Proactive personality with "thick skin" to manage operational challenges

Job Responsibility

Manage and resolve customer requests (approx. 60 tickets per day)
Support various departments based on your specialty (parts, service, dispatching, or technical support)
Communicate with distributors and end consumers across Canada and the United States
Collaborate with the team to optimize internal processes during this explosive growth phase

What we offer

Contract-to-permanent: High possibility of permanent hire
Growth-oriented environment
Written communication focus: Primarily via tickets and emails
Upgraded workspace: Soon moving to modern, high-end offices in Montreal

Fulltime

New

Customer Service Representative

Ready to propel your career within a Quebec-based company experiencing phenomena...

Location

Canada , Montréal Nord

Salary:

24.00 - 26.00 CAD / Hour

Randstad

Expiration Date

April 17, 2026

Requirements

2 to 3 years of experience in customer service (corporate or distribution sectors are an asset)
Flawless bilingualism (French and English), both spoken and written
Proficiency in Spanish (a major asset)
High level of autonomy, resourcefulness, and ability to adapt to a changing environment
Proactive personality with 'thick skin' to manage operational challenges

Job Responsibility

Manage and resolve customer requests (approx. 60 tickets per day)
Support various departments based on your specialty (parts, service, dispatching, or technical support)
Communicate with distributors and end consumers across Canada and the United States
Collaborate with the team to optimize internal processes during this explosive growth phase

What we offer

Contract-to-permanent: High possibility of permanent hire
Growth-oriented environment
Upgraded workspace: Soon moving to modern, high-end offices in Montreal

Fulltime

New

Bilingual Talent Acquisition Specialist

We are seeking a Bilingual (english and french)Talent Acquisition Specialist to ...

Location

Canada , Mississauga

Salary:

33.00 CAD / Hour

Randstad

Expiration Date

April 18, 2026

Requirements

Minimum three (3) years full service recruitment experience preferably within Corporate and/ or non-corporate environment (i.e. Field Operations)
Minimum College Diploma or Bachelor’s Degree in Human Resources or Business Management and or CHRP designation preferred
Good knowledge with recruitment trends/technologies, staffing/employment practices and social media recruiting trends and tools
experience with ATS, PeopleSoft/Oracle HR experience preferred
Excellent written, verbal communication, presentation and interpersonal skills with active presence on social media to build relationships ability to provide guidance and information to candidates on recruitment process
Strong interpersonal skills with ability to influence business partners to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor, including strong interviewing,negotiating, listening, and information gathering skills
Strong analytical and critical thinking skills to provide solutions
ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise strategies to support the vision of the department
Strong problem solving skills including analysis of information to effectively resolve issues and implement solutions
Strong organizational and project management skills by determining project requirements, timelines, and risks to launch and manage projects

Job Responsibility

Builds and maintains strong partnerships with hiring managers to provide coaching and support through the recruitment process
develop understanding of business and talent needs (knowledge, skills and capabilities required) to implement recruitment plan to fill positions within required timelines
Responsible for successful implementation of full cycle recruitment process for Home Office or Field and Loss Prevention positions including partnering with external agencies, creating job postings, resume screening,scheduling interviews, evaluating and assessing candidates, completing reference checks and job offers
ensures Service Level Agreements (SLA) processes are met
Partners with TA Sourcing team to leverage online recruiting sources, recruitment programs and the in-house candidate database and showcase company values, goals and culture (Global Employment Brand, Great Place to Work, Employer of Choice) to attract, engage and recruit qualified talent, enhance the candidate experience and increase referrals
Collaborates with TA Sourcing team and HR partners to conduct research challenging markets to identify sourcing channels and competitors to support recruitment demands and talent pool availability
Analyzes and reports on recruitment metrics including KPI’s and ROI on recruiting resources
utilizes Applicant Tracking System (ATS) data to provide regular activity summaries, reporting on findings and developing recommendations for Leadership review
Identifies opportunities to build and improve on various existing processes, programs and current standards that directly impact recruitment activities in the business
Provides support, advice and guidance to junior team members on day to day key activities

What we offer

Weekly pay every Thursday
Premium pay for afternoon and night shifts
Transit-accessible location
Opportunities for advancement and long-term career growth

Fulltime

Bilingual technical customer success specialist

Randstad

Location:
Japan , Tokyo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 09, 2025

Expiration:
November 30, 2027

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