Bilingual technical customer success specialist Jobs

Randstad

Location:
Japan, Tokyo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

4000000.00 - 5000000.00 JPY / Year

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Requirements:

Bachelor's degree in Computer Science, Engineering, or a related field
2+ years of experience in product or project management within the tech industry
Experience managing client support activities (onboarding, inquiry handling, troubleshooting)
Proven ability to learn and understand detailed technical specifications
Strong product and customer-oriented mindset
Excellent communication and interpersonal skills
Proficiency in Japanese (fluent level) and English (business level)

Nice to have:

Experience with Jira and Confluence is a plus
Experience with Zendesk and CRM tools (Salesforce, HubSpot, etc.) is a plus

What we offer:

Visa Sponsor
Free Meals
食堂

Additional Information:

Job Posted:
December 09, 2025

Expiration:
November 30, 2027

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