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Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support management by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets. Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments. Seek out process improvements to improve the company. Manage and direct office communications.
Job Responsibility:
Greeting clients and managing reception area
Client outreach and appointment scheduling
Managing client information in database
Supporting management by gathering data and generating reports
Assisting with new participant orientations and assembling materials
Responding to business phones and voicemails within 24 hours
Seeking process improvements
Managing and directing office communications
Requirements:
High School Diploma
Self-motivated and flexible team player
Strong organizational, interpersonal, and communication skills