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Bilingual Spanish Relief Fund Reviewer

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Baltimore

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated and detail-oriented Bilingual Spanish Relief Fund Reviewer to join a respected nonprofit organization in Baltimore, Maryland. This position supports the administration of a utility assistance program aimed at providing financial relief to households in need. The role involves evaluating applications and ensuring accurate and timely distribution of funds to eligible recipients.

Job Responsibility:

  • Review and assess applications submitted through the organization's online system to determine eligibility based on established program criteria
  • Verify applicant information and documentation to ensure compliance with grant requirements and program guidelines
  • Calculate and allocate the appropriate level of financial assistance for approved applicants
  • Maintain accurate records of application reviews and decisions using relevant software tools
  • Monitor and adhere to implementation timelines to ensure efficient fund distribution
  • Collaborate with team members to address inquiries and provide exceptional customer service to applicants
  • Prepare and organize files and documentation for auditing and reporting purposes
  • Utilize Microsoft Office tools, such as Excel and Word, to manage data and generate reports
  • Assist with scanning, organizing, and shipping necessary documents as required
  • Uphold confidentiality and professionalism while handling sensitive applicant information

Requirements:

  • Proficiency in speaking Spanish, with the ability to communicate effectively with Spanish-speaking clients or applicants
  • Proven experience in customer service and data entry roles
  • Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint
  • Strong organizational skills with the ability to manage timelines and prioritize tasks effectively
  • Familiarity with file management and document scanning processes
  • Capability to handle sensitive information with discretion and confidentiality
  • Attention to detail and accuracy in reviewing and processing applications
  • Ability to work independently and collaboratively in a team-oriented environment
  • Excellent communication skills for interacting with applicants and team members
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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