Bilingual Spanish Property Administrative Assistant

• Conduct income recertifications for residents in compliance with HUD Section 8 regulations
• Schedule and coordinate appointments with residents to ensure timely completion of required processes
• Review income documentation, request additional supporting materials, and verify information as needed
• Utilize RealPage OneSite software to manage records
• Maintain strict confidentiality while interacting with residents, including senior citizens and families
• Provide exceptional customer service by addressing resident inquiries and assisting with their needs
• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility
• File, track, and maintain documentation to support compliance and operational requirements
• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities
• Process work orders and provide assistance to residents and team members as required

• Proficiency in both Spanish and English, with strong verbal and written communication skills
• Familiarity with HUD Section 8 regulations and the process of income recertification
• Experience using RealPage OneSite or similar property management software such as Yardi
• Demonstrated ability to handle confidential information with discretion and professionalism
• Excellent organizational skills with the ability to manage large volumes of paperwork and electronic files
• Strong interpersonal skills, with the ability to work effectively with senior citizens, families, and diverse populations
• Prior experience in administrative support, customer service, or property management roles
• Ability to multitask and prioritize tasks in a fast-paced environment

Transferable knowledge of Yardi systems

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training