Bilingual Spanish Patient Representative Job at Robert Half (Miami)

Bi-Lingual Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...

Location

United States

Salary:

Not provided

Greater Baden Medical

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
Ability to speak effectively to patients in Spanish
Ability to drive between Greater Baden Medical Services, Inc. locations

Job Responsibility

Greets patients, family members, and visitors determining services and/or other needs that are required
Assisting patients with translations upon check-in for appointments and/or assistance with completion of paperwork, explanation of services and or follow up information
Monitors waiting area
Assists new patients in the completion of their registration information
Opens medical records for new patients including appropriate consent and clinical forms
Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
Establishes a separate file for patients applying for sliding scale fee
Reviews documentation presented by patients
Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
Review third party coverage and payment arrangements available with patients

What we offer

Medical
Dental
Vision
Retirement (401k)
Long Term Disability
Accidental Death and Dismemberment
Life Insurance
Flexible Spending Account
Paid Time Off
Floating Holidays

Fulltime

Bilingual Patient Service Representative

Join our healthcare clinic team as a Bilingual Patient Service Representative, w...

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in English and Spanish
Healthcare or medical office experience preferred
Experience with EMR systems (Athena, Epic, etc.)
Strong patient‑service skills
High accuracy and confidentiality

Job Responsibility

Schedule patient appointments and verify insurance
Assist bilingual patient check‑ins and check‑outs
Update patient information in EMR systems
Respond to patient inquiries and route messages
Support clinic admin with records and intake forms

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Bilingual Patient Service Representative

Join our team as a Bilingual Patient Service Representative and play a vital rol...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in English and Spanish
Healthcare or medical office experience preferred
Experience with EMR systems (Athena, Epic, etc.)
Strong patient‑service skills
High accuracy and confidentiality

Job Responsibility

Schedule patient appointments and verify insurance
Assist bilingual patient check‑ins and check‑outs
Update patient information in EMR systems
Respond to patient inquiries and route messages
Support clinic admin with records and intake forms

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Spanish bilingual patient service representative

We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in assisting patients in a healthcare or customer service setting
Strong background in call center customer service or similar roles
Exceptional communication and interpersonal skills to engage effectively with patients and team members
Proficiency in using computer systems and software for documentation and communication
Ability to manage multiple tasks efficiently while maintaining attention to detail
Familiarity with healthcare industry standards and practices is preferred
Demonstrated ability to meet performance targets and provide excellent service
Commitment to ethical conduct and professionalism in all interactions

Job Responsibility

Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels
Accurately document patient interactions and updates in the designated systems
Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction
Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs
Meet established quality and call performance targets consistently
Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies
Support the organization by delivering excellent customer service and resolving complaints effectively
Perform additional duties as assigned to support team objectives

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Services Representative

Robert Half is seeking a friendly and detail-oriented Patient Services Represent...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (required)
Previous experience in a medical office or healthcare setting (required)
Familiarity with medical terminology and insurance verification
Experience with EMR/EHR systems is a plus
Strong customer service and communication skills
Highly organized with strong attention to detail

Job Responsibility

Greet and check in patients, ensuring a welcoming and professional experience
Answer inbound calls and assist patients in both English and Spanish
Schedule, confirm, and manage patient appointments
Verify insurance coverage, collect copays, and update patient information
Maintain accurate patient records in the system (EMR/EHR)
Assist with patient inquiries, forms, and general office support
Coordinate with clinical staff to ensure smooth daily operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Bilingual Customer Service Representative

Our client, a mission-driven nonprofit organization, is seeking a Bilingual Cust...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in Spanish and English (spoken and written) – required
Previous experience in customer service, call center, or nonprofit environment preferred
Strong communication and problem-solving skills
Empathetic and patient approach with a passion for helping others
Proficiency in Microsoft Office and CRM systems is a plus

Job Responsibility

Respond to incoming calls, emails, and inquiries in Spanish and English
Assist community members with questions regarding programs, services, and resources
Document interactions accurately and maintain detailed records in internal databases
Collaborate with team members to ensure a high standard of customer service
Identify opportunities to improve the constituent experience and share feedback with management

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Service Representative

We are currently hiring for a Bilingual Spanish Patient Service Representative (...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (required)
2+ years of recent experience in a medical office, call center, or front desk role
Strong experience with patient scheduling and high-volume phone handling
Experience verifying insurance (PPO, HMO, Medicare, Medicaid)
Familiarity with EMR/EHR systems (Epic, eClinicalWorks, or similar)
Strong attention to detail and ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills
Proficient in Microsoft Office (Outlook, Word, Excel)
Ability to handle sensitive information and maintain HIPAA compliance
Reliable, punctual, and professional demeanor

Job Responsibility

Greet and check in patients in a friendly and professional manner
Schedule, confirm, and reschedule patient appointments
Answer incoming calls and respond to patient inquiries
Verify insurance coverage and collect copays/payments
Maintain accurate patient records and update information in the system
Assist with patient intake forms and documentation
Coordinate with clinical staff to ensure smooth patient flow
Handle general administrative tasks including filing, scanning, and data entry

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Bilingual Call Center Representative

The Bilingual Call Center Representative supports patients by handling high-volu...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
1–2 years of call center or patient services experience
Bilingual: fluent in English and Spanish
Experience with Athena or other EMR/EHR systems strongly preferred
Excellent phone etiquette, data entry, and problem-solving skills
Ability to work in a fast-paced, metrics-driven environment

Job Responsibility

Answer high-volume inbound calls in English and Spanish
Schedule, reschedule, and cancel patient appointments in EMR
Provide accurate information regarding services, locations, and providers
Verify patient information and insurance details
Document all interactions thoroughly in Athena or EMR system
Escalate urgent or complex issues as appropriate
Maintain productivity and quality standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Bilingual Spanish Patient Representative

Job Description

Job Responsibility

Requirements

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