Bilingual Spanish Patient Representative Job at Robert Half (Miami)

Spanish bilingual patient service representative

We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in assisting patients in a healthcare or customer service setting
Strong background in call center customer service or similar roles
Exceptional communication and interpersonal skills to engage effectively with patients and team members
Proficiency in using computer systems and software for documentation and communication
Ability to manage multiple tasks efficiently while maintaining attention to detail
Familiarity with healthcare industry standards and practices is preferred
Demonstrated ability to meet performance targets and provide excellent service
Commitment to ethical conduct and professionalism in all interactions

Job Responsibility

Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels
Accurately document patient interactions and updates in the designated systems
Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction
Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs
Meet established quality and call performance targets consistently
Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies
Support the organization by delivering excellent customer service and resolving complaints effectively
Perform additional duties as assigned to support team objectives

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Patient Services Representative

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual English/Spanish required
2+ years of healthcare administration, patient services, or medical office experience
Experience with insurance verification, referrals, and authorizations
Familiarity with EMR/EHR systems such as Epic, Cerner, eClinicalWorks, or similar
Strong customer service, communication, and problem-solving skills

Job Responsibility

Coordinate patient scheduling and appointment management across multiple providers
Verify insurance eligibility, benefits, and coverage requirements
Process referrals and prior authorizations with insurance carriers and provider offices
Educate patients on appointment requirements, insurance information, and financial responsibilities
Maintain accurate patient records and documentation within EMR/EHR systems
Collaborate with clinical and administrative teams to ensure continuity of care
Resolve patient concerns and assist with complex scheduling and account-related inquiries

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Bilingual Patient Service Representative

Join our healthcare clinic team as a Bilingual Patient Service Representative, w...

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in English and Spanish
Healthcare or medical office experience preferred
Experience with EMR systems (Athena, Epic, etc.)
Strong patient‑service skills
High accuracy and confidentiality

Job Responsibility

Schedule patient appointments and verify insurance
Assist bilingual patient check‑ins and check‑outs
Update patient information in EMR systems
Respond to patient inquiries and route messages
Support clinic admin with records and intake forms

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Bilingual Patient Service Representative

Join our team as a Bilingual Patient Service Representative and play a vital rol...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in English and Spanish
Healthcare or medical office experience preferred
Experience with EMR systems (Athena, Epic, etc.)
Strong patient‑service skills
High accuracy and confidentiality

Job Responsibility

Schedule patient appointments and verify insurance
Assist bilingual patient check‑ins and check‑outs
Update patient information in EMR systems
Respond to patient inquiries and route messages
Support clinic admin with records and intake forms

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Bilingual Spanish/English Patient Access Representative

We are looking for a Bilingual (Spanish/English) Patient Access Representative t...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Knowledge of Medical Terminology such as Medicare, Medi-Cal, Workers Comp, Managed Care (HMO, PPO, POS, etc.), Children's Health Programs (CCS, GHPP, Healthy Families, etc.)
High school diploma or equivalent
Strong customer service and communication skills, with the ability to interact effectively with patients and staff
Comfortable using computer systems and software applications related to registration, billing, and documentation
Working knowledge of medical terminology and common coverage programs, including Medicare, Medi-Cal, managed care, workers' compensation, and similar plans
Ability to write and speak clearly in English for clear correspondence and patient-facing interactions
Bilingual English and Spanish skills are preferred
Ability to stay organized, protect confidential information, and maintain accuracy in a fast-paced healthcare setting

Job Responsibility

Register patients accurately and complete admission-related tasks while ensuring required forms and supporting documents are properly gathered and recorded
Verify insurance details and other available financial resources to help support billing accuracy and patient access to care
Receive and document payments collected at the time of service using secure cash-handling and payment-processing practices
Respond to routine patient questions and concerns in a courteous manner, providing timely assistance and appropriate follow-up
Address straightforward service issues and escalate complicated registration matters to senior team members when needed
Meet departmental productivity goals and weekly performance expectations by managing assigned priorities efficiently
Use patient access systems and related software to maintain complete, accurate records and support daily operational workflows

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Bilingual Clinical Patient Services Representative

The Bilingual Clinical Patient Services Representative serves as a key member of...

Location

United States , Hampton

Salary:

Not provided

Aylo Health

Expiration Date

Until further notice

Requirements

High School graduate or equivalent education
Bilingual/Spanish speaking
Proven history of driving a positive patient experience
Completion of an accredited Medical Assistant Program with a current Medical Assistant Certification/Registration
2+ years’ work experience in a clinical private practice setting with EMR experience
Must be able to work quickly and efficiently to initiate high volume of outgoing calls
Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks
Professional verbal and written communication skills
Ability to work independently or with a team
Must be able to report to work as scheduled without delay

Job Responsibility

Initiate outgoing calls to patients with pending post visit care
Manage patient care and provider relation
Manage turnaround time for encounters
Receive and process e-prescription request from the pharmacy
Call-in and submit patient medication to pharmacy as instructed by provider
Contact insurance companies to receive prior authorization for medication
Correspond with providers through electronic medical record system (eClinicalWorks) regarding patient activity
Answers patient inquiries regarding general medical questions
Obtain necessary personal and clinical information from patients
Accurately document telephone encounters

What we offer

Medical insurance with prescription drug coverage
Dental insurance
Vision insurance
Company-paid basic life insurance
401(k) with company match
Dependent Care Flexible Spending Account
Healthcare Flexible Spending Account
Paid time off

Bilingual Spanish Customer Service Representative

The Bilingual Spanish Customer Service Representative provides exceptional custo...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both English and Spanish (verbal and written)
Proven experience in customer service, call center, or administrative support roles
Strong computer literacy, including CRM systems and Microsoft Office Suite
Excellent communication, listening, and problem-solving skills
Ability to multitask, prioritize, and stay organized in a fast-paced environment
Friendly, patient, and empathetic with a strong customer-first attitude

Job Responsibility

Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish
Provide product, service, and account information accurately and efficiently
Handle customer complaints, process orders, and assist with billing or service requests
Translate and interpret customer communications or documentation as needed
Maintain and update customer records, documenting all interactions in the CRM system
Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns
Meet or exceed performance goals, including response time, accuracy, and customer satisfaction
Identify and communicate opportunities for process or service improvements
Represent the company in a positive and detail oriented manner at all times

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

The Bilingual Spanish Customer Service Representative provides exceptional custo...

Location

United States , Rosedale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both English and Spanish (verbal and written)
Proven experience in customer service, call center, or administrative support roles
Strong computer literacy, including CRM systems and Microsoft Office Suite
Excellent communication, listening, and problem-solving skills
Ability to multitask, prioritize, and stay organized in a fast-paced environment
Friendly, patient, and empathetic with a strong customer-first attitude

Job Responsibility

Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish
Provide product, service, and account information accurately and efficiently
Handle customer complaints, process orders, and assist with billing or service requests
Translate and interpret customer communications or documentation as needed
Maintain and update customer records, documenting all interactions in the CRM system
Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns
Meet or exceed performance goals, including response time, accuracy, and customer satisfaction
Identify and communicate opportunities for process or service improvements
Represent the company in a positive and detail oriented manner at all times

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

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Bilingual Spanish Patient Representative

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