Bilingual Spanish Order Processing Specialist

• Accurately enter and maintain customer orders within the company's ERP system
• Review orders for pricing, product specifications, quantities, and shipping requirements
• Communicate with customers regarding order status, backorders, delivery timelines, and product availability
• Partner with production, purchasing, warehouse, and logistics teams to ensure orders are fulfilled on schedule
• Prepare shipping documentation, purchase orders, and order acknowledgments
• Resolve order discrepancies, shipping issues, and customer concerns in a timely manner
• Maintain accurate customer accounts and update order information as needed
• Assist with inventory inquiries and coordinate product availability with internal departments
• Support sales representatives by providing order updates and administrative assistance
• Perform general administrative duties and assist with special projects as assigned

• 2+ years of experience in order processing, customer service, inside sales support, or a related administrative role
• Previous experience in a manufacturing, distribution, or industrial environment is highly preferred
• Strong data entry skills with exceptional accuracy and attention to detail
• Proficiency in Microsoft Office, particularly Excel, with experience working in ERP or order management systems
• Excellent written and verbal communication skills with a customer-focused approach
• Ability to prioritize multiple tasks and work efficiently under tight deadlines
• Bilingual in English and Spanish

Previous experience in a manufacturing, distribution, or industrial environment

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training