Bilingual Spanish Customer Service Specialist Job at Robert Half (San Diego)

Bilingual Spanish Customer Experience Specialist

Our team is seeking a dedicated Bilingual Spanish Customer Experience Specialist...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in social services, human resources, or a related field is preferred
Bilingual fluency in Spanish and English, both verbal and written, required
Previous customer service or call center experience, ideally in a nonprofit or community service setting
Outstanding communication, interpersonal, and problem-solving skills
Strong computer skills and the ability to quickly learn organizational systems
Commitment to diversity, equity, and inclusion in all interactions with clients

Job Responsibility

Respond to inbound calls from clients in both English and Spanish, providing information about available services and resources
Assess caller needs, actively listen, and offer tailored referrals to nonprofit and community programs
Maintain accurate records of client interactions and referrals in organizational databases
Uphold confidentiality standards and ensure compliance with organizational policies and procedures
Participate in ongoing training to stay current on available resources and service delivery best practices
Collaborate with team members to improve service quality and share knowledge about community programs
Handle difficult or sensitive situations with empathy and escalate complex cases as necessary

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Operations Specialist / Customer Service Representative

Robert Half is seeking an Operations Specialist / Customer Service Representativ...

Location

United States , Opa-locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Experience coordinating shipments, invoicing, and inventory preferred
Bilingual Spanish is a plus

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Loan Servicing Specialist (Bilingual: Spanish)

At Tandem Servicing, we don't just service loans, we build relationships. We're ...

Location

Salary:

26.00 - 32.00 USD / Hour

Rain City Capital

Expiration Date

Until further notice

Requirements

Bilingual in Spanish: Must be fluent in Spanish, both written and spoken
High school diploma or equivalent required
2+ years of experience in mortgage servicing and customer service
Confidence making collection calls and navigating challenging conversations
Must be able to work independently and handle multiple priorities under deadline pressure
Strong listening and problem-solving skills
Excellent attention to detail and high degree of accuracy
Promotes teamwork within the department
Excellent grammatical, oral communication, writing, spelling, and proofreading skills, with the ability to express yourself clearly and effectively
Strong working knowledge of Microsoft Office and loan servicing systems

Job Responsibility

Answer inbound calls and emails from borrowers regarding payments, portal access, taxes, insurance, verification of wire instructions, and other general servicing questions
Respond promptly and professionally to borrower inquiries
Make outbound calls (including collection calls to past-due borrowers) with confidence and clarity
Process borrower correspondence via email and route requests appropriately
Follow through with borrowers to ensure timely resolution and clearly communicate the final outcome
From time to time, you may support other borrower communications and follow-ups related to construction draws and extensions
Perform other related duties as assigned by management

Fulltime

Retail Sales Specialist (Bilingual Spanish)

With hundreds of Spectrum Stores across the country, our Store Specialists help ...

Location

United States , Temecula

Salary:

18.00 - 29.52 USD / Hour

Spectrum

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficiency in cash handling and accurate payment transactions
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
Basic math skills
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
Familiarity with goal- and incentive-based work environments
Strong performance in a fast-paced team environment
Effective communication with employees and customers in person, on the phone and in writing
Highly effective interpersonal skills for building partnerships across the organization
Self-motivated, competitive spirit with a desire to exceed sales goals

Job Responsibility

Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
Manage operational tasks like processing payments and managing inventory
Assist in maintaining a clean and organized sales environment and with store opening and closing activities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences through product support and education
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs

What we offer

Free and discounted Spectrum services
deep discounts on Spectrum Mobile
free and discounted internet, TV, and mobile
Competitive starting wages with opportunities to increase your earnings as you grow
High-quality and affordable health and insurance benefits
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Paid on-the-job training
Career progression opportunities

Retail Sales Specialist (Bilingual Spanish)

With hundreds of Spectrum Stores across the country, our Store Specialists help ...

Location

United States , Plano

Salary:

18.00 - 22.95 USD / Hour

Spectrum

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficiency in cash handling and accurate payment transactions
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
Basic math skills
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
Familiarity with goal- and incentive-based work environments
Strong performance in a fast-paced team environment
Effective communication with employees and customers in person, on the phone and in writing
Highly effective interpersonal skills for building partnerships across the organization
Self-motivated, competitive spirit with a desire to exceed sales goals

Job Responsibility

Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
Manage operational tasks like processing payments and managing inventory
Assist in maintaining a clean and organized sales environment and with store opening and closing activities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences through product support and education
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs

What we offer

Competitive starting wages with opportunities to increase your earnings as you grow
High-quality and affordable health and insurance benefits
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service
Free and discounted Spectrum services and deep discounts on Spectrum Mobile
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Paid on-the-job training
Career progression opportunities
Free and discounted internet, TV, and mobile

Bilingual Customer Service Representative

This position is responsible for direct communication with customers, handling c...

Location

United States , Pittsburgh

Salary:

16.00 - 18.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in English and a second language, with strong verbal and written communication skills
Previous experience in customer service or call center environments
Proficiency in Microsoft Office applications, including Excel and Word
Ability to handle inbound and outbound calls professionally
Strong organizational skills to manage data entry and maintain accurate customer records
Familiarity with email correspondence and scheduling appointments
Comfort working with software systems and adapting to new technologies
Ability to work effectively both independently and as part of a team
Must be living in PENNSYLVANIA OR OHIO

Job Responsibility

Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks
Recognizes and respects diversity among coworkers and customers
Maintains regular attendance
Knowledge of company policies, practices, and procedures
Ability to understand and navigate telephone and computer systems to communicate with customers
Complete customer applications using the telephone and determines customer eligibility for relevant programs
Correctly follows workflow process in programs software systems to complete tasks as assigned
Manages difficult or emotional customer situations by using appropriate de-escalation tactics
Responds promptly to customer needs
Adheres to program guidelines and procedures

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free parking provided
bus accessible
free online training

Fulltime

Part-Time Bilingual Spanish Insurance Enrollment Specialist

A Healthcare Company is seeking a Part-Time Bilingual Spanish Insurance Enrollme...

Location

United States , Buena Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience in one or more of the following areas: Medical front desk, Patient access, Insurance enrollment
Strong communication and customer service skills
Detail-oriented with the ability to manage high-volume workflows
Strong organizational skills and ability to maintain accurate records
Basic computer proficiency and data entry skills
Bilingual in Spanish and English required

Job Responsibility

Guide patients through Covered California and Medi-Cal enrollment processes
Assist patients with applications, eligibility verification, and plan selection
Educate patients on insurance options, benefits, and coverage details in a clear and supportive manner
Verify documentation and ensure accuracy and completeness of all enrollment records
Provide in-person and phone support to patients with questions related to enrollment and coverage
Track enrollment activity and maintain accurate records in internal systems
Conduct follow-up with patients regarding renewals, missing documents, and incomplete applications
Support outreach efforts and community enrollment initiatives as needed
Collaborate with internal staff to help resolve enrollment issues and ensure a positive patient experience

What we offer

Medical Insurance
Dental Insurance
Vision Insurance
401K Retirement
Sick Time Off
Tuition Reimbursement

Parttime

Spanish Bilingual Academic Advising Specialist

We are looking for a dedicated Spanish Bilingual Academic Advising specialist to...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree from an accredited institution required
a master's degree is preferred
At least 2 years of experience in academic advising, academic coaching, higher education support, or a closely related field
Demonstrated success supporting adult learners or other non-traditional student populations is preferred
Strong verbal and written communication skills in English, including the ability to conduct business conversations with attention to detail
Ability to build trust, listen actively, and provide individualized guidance with empathy and a thoughtful approach
Comfort working with computer-based systems and customer support tools, including CRM platforms and related software
MUST BE LOCATED IN PACIFIC STANDARD TIME
MUST BE FLUENT IN SPANISH AND ENGLISH

Job Responsibility

Guide employees as they enter and progress through their selected education pathways, working closely with advising partners to create a seamless experience
Maintain consistent outreach throughout each learner’s academic journey using phone, email, and other communication channels to provide timely support
Coach participants on setting realistic academic objectives, improving study practices, and organizing their schedules to stay productive
Identify academic concerns early and connect learners with tutoring, support services, or other helpful institutional resources
Review performance trends, discuss progress with employees, and offer practical feedback to strengthen outcomes
Track deadlines, milestones, and program expectations, sending proactive reminders to help learners remain on schedule
Lead recurring check-ins to evaluate progress, address barriers, and recognize important accomplishments along the way
Create and present educational materials or sessions focused on academic success strategies, study techniques, and time management
Build and maintain collaborative relationships with employees, employer representatives, and academic institutions to support long-term success

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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Bilingual Spanish Customer Service Specialist

Job Description

Job Responsibility

Requirements

What we offer

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