Bilingual Spanish Customer Service Specialist Job at Robert Half (San Diego)

People Services Specialist

At IKEA, taking care of our co-workers and their dependents is a top priority. T...

Location

United States , Baltimore

Salary:

21.49 - 30.63 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

University degree and 1 year of related experience, or minimum 3 years of related experience
3–5 years’ experience in a shared services/call center environment for a large national company
1–3 years’ experience with SAP, HRMS or other related HRMS software
1–3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment
Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
Proven experience providing an excellent level of customer service through live phone calls, email, and chat
Strong oral and written communication skills
Ability to handle confidential information with discretion
Excellent time-management skills
Demonstrated proficiency with the use of a computer and software applications including Microsoft Office

Job Responsibility

Execute work to capture and maintain all relevant co-worker life cycle data in the appropriate systems to achieve operational goals and objectives
Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes
Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&C services that achieve operational goals and objectives
Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives
Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Bilingual Outbound Enrollment Specialist

As an Outbound Enrollment Representative, you will be responsible for making out...

Location

United States

Salary:

45000.00 - 55000.00 USD / Year

Pomelo Care

Expiration Date

Until further notice

Requirements

Ability to work Monday-Friday, 8:30am - 5:00pm CT
Fluent in Spanish and English
Strong, empathetic communication skills
Motivated by goals, metrics, and monthly bonus program
Passionate about changing the current landscape of healthcare
Strong organizational and time-management skills
Ability to work independently and as part of a team
Willing to work occasional overtime hours
Are internet-connected, able to work remotely

Job Responsibility

Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources
Achieve member enrollment goals as driven by company KPIs
Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs
Document all interactions and maintain timely, accurate records of patient outreach activities
Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services
Work with families to schedule appointments and follow-up care as needed
Participate in training and development opportunities to stay current on healthcare trends and regulations
Manage inbound calls from potential patients

What we offer

Competitive healthcare benefits
Generous vacation policy
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)
Uncapped performance bonus paid out monthly

Fulltime

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , Vacaville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
a minimum of 2 years of experience in a call center or customer support role
proficiency with CRM systems and other relevant computer programs
strong customer focus with an ability to adapt to diverse personality types
excellent multitasking, prioritization, and time management skills
a team-oriented mindset with a strong sense of responsibility and dependability
positive and detail-oriented attitude in all interactions
bilingual proficiency in Spanish is an advantage

Job Responsibility

Handle a high volume of inbound and outbound calls efficiently, ensuring customer satisfaction
schedule appointments for the sales team while maintaining accurate records in the company’s CRM system
respond promptly to customer inquiries via phone and online communication channels
adhere to communication guidelines and scripts to address a variety of customer concerns
identify customer needs, provide accurate information, and offer appropriate solutions
monitor and track all customer interactions within the designated company systems
assist in hiring and training new team members as required
meet and exceed individual and team performance metrics, including qualitative and quantitative targets

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to free online training

Fulltime

Customer Support Specialist

Emerging services company seeks a Customer Support Specialist with client facing...

Location

United States , Upper Chichester, PA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Proficient in Microsoft Office Suite
SAP experience a big plus but not required
Salesforce or other CRM experience preferred
Excellent communication & interpersonal skills
Bilingual in Spanish a plus

Job Responsibility

Fulfill customer inquiries
Account Management
Troubleshoot software/hardware issues
Build strong customer relationships
Review and analyze customer feedback
Execute remote desktop sessions for troubleshooting
Maintain customer accounts
Document hardware issues
Troubleshoot data performance inquiries
Complete the RMA process

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Patient Registration Specialist

We are seeking a highly organized and compassionate individual to join our team ...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Professional, friendly demeanor with a positive attitude
Strong multitasking skills and ability to work in a fast-paced environment
Proficient in computer applications, including Microsoft Office Suite
Excellent verbal and written communication skills
Preferred bilingual ability in Spanish (reading and writing)
CPR certification, as well as possession of a valid driver’s license and reliable transportation
Familiarity with medical terminology and basic office equipment
Excellent organizational and multitasking abilities
Strong interpersonal and communication skills
Proficiency in Microsoft Windows and related software

Job Responsibility

Provide a warm and trauma-informed patient experience during registration and check-out
Accurately collect, verify, and upload necessary documentation
Confirm insurance coverage, calculate patient charges, and review benefit-related information with patients, including Primary Care Provider (PCP) changes
Gather and report demographic data to health plans as required
Schedule patient appointments and follow up to request consultation notes when necessary
Ensure transportation logistics are coordinated effectively and assist with operating the mobile medical van when required
Manage assorted paperwork and maintain a well-organized registration process
Monitor and replenish essential office and medical supplies as needed
Take on additional responsibilities as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Bilingual Spanish Customer Experience Specialist

We are looking for a compassionate and attentive Bilingual Spanish Customer Expe...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a call center or customer service environment
Background in social sciences, public health, or related fields is advantageous
Strong verbal and written communication skills, with an ability to convey information clearly and empathetically
Proficiency in web-based systems, CRM tools, and Microsoft Office applications (Word, Excel, PowerPoint)
Ability to multitask and troubleshoot in a fast-paced environment
Bilingual proficiency in Spanish and English is highly preferred
Familiarity with systems such as Avaya CMS, Epic Software, and other call center tools is a plus

Job Responsibility

Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients
Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation
Stay informed about available services, resources, and updates to provide effective support
Collaborate with internal teams to address client needs and ensure seamless service delivery
Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach
Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions
Assist clients with billing, benefit-related questions, and other specific inquiries
Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively
Contribute to the continuous improvement of customer service practices and team collaboration

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

Bilingual Call Center Specialist

Our team is seeking a Bilingual Call Center Specialist to join a dynamic call ce...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in English and Spanish, both verbal and written
Previous call center or customer service experience preferred
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal abilities
Ability to work effectively in a team and handle a fast-paced workload
Proficiency with MS Office and ability to navigate customer service software
High school diploma or equivalent required

Job Responsibility

Respond to a high volume of inbound and outbound calls in both English and Spanish
Assist customers by providing information, resolving concerns, and delivering solutions in a courteous and efficient manner
Document all customer interactions and update records accurately in our database
Work collaboratively with team members to achieve department goals
Escalate complex inquiries to the appropriate supervisor or department as needed
Maintain confidentiality of customer information at all times

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Parts Specialist

The Parts Specialist will provide all retail and installer customers with a high...

Location

United States , Leitchfield

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
Bilingual candidates encouraged to apply

Job Responsibility

Follow and promote all company customer service programs
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise
Assist managers and/or installer service specialists in serving the professional customers as needed and directed
Complete assigned company training relevant to position
Provide excellent service to customers calling the store on the phone
Responsible for accurately maintaining and securing the cash drawer
Process exchanges and returns for credit in a friendly manner
Address and resolve customer complaints in a friendly manner
Assist with the completion of daily image maker, and planogram updates
Perform various daily operational tasks

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

Bilingual Spanish Customer Service Specialist

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Bilingual Spanish Customer Service Specialist

Robert Half

Location:United States , San Diego

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Bilingual Spanish Customer Service Specialist

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Location:
United States , San Diego

Category:
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Contract Type:
Not provided

Job Posted:
March 22, 2026